7. Processing Medicare claim Transactions – Specialists,
Allied health and dental Providers
7.1 Paid Patient claims
A Paid Patient Claim is in respect of an account of the medical practitioner that the
claimant has fully paid.
For this patient claim type, where Medicare Australia assesses that a Medicare rebate is
payable, the Medicare rebate will be paid to the claimant.
Follow these steps when the claimant has paid their account in full.
NOTE: A Medicare transaction can be initiated by swiping a patient’s Medicare card. In this case,
commence at the MEDICARE EASYCLAIM screen.
01/01/2010 12:08
SWIPE OR
INSERT
CARD
From the ANZ idle screen, keep pressing
ENTER until the ‘SERVICES’ screen is displayed.
SERVICES
XTRA
Select XTRA from the menu by pressing the
CHQ soft-function key.
SERVICES
1 MEDICARE EASYCLAIM
9 ADMIN
Press 1 to select MEDICARE EASYCLAIM.
MEDICARE EASYCLAIM
1 PATIENT CLAIM
2 BULK BILL CLAIM
3 PATIENT EXPRESS
4 BULK BILL EXPRESS
Press 1 to select PATIENT CLAIM. Press 3
to select PATIENT EXPRESS (for more
information on Express Claims, please refer
to section 3).
CLAIM TYPE
1 GENERAL PRACTICE
2 SPECIAL/AH/DENTAL
3 DIAGNOSTIC
Press 2 to select SPECIAL/AH/DENTAL.
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