o
If high security mode has been selected on one of the devices wanting
to communicate, the two devices have to be paired with each other.
Either disable security or perform pairing. Also, note that pairing is
automatic during a connection setup if it is needed.
2. The Bluetooth link between my gateway and my selected remote peer
disconnects.
o
Your gateway is configured to disconnect if no data is received or sent
during a longer period of time. Use the Toolbox to disable the automatic
disconnect or change the value of the timer.
o
Your gateway is too far away from the device it is communicating with.
Move the two devices closer to each other.
3. There is no color on the LED indicator.
o
Make sure that power is connected to the gateway.
4. When I search for other devices using the Toolbox I cannot find the device I'm
searching for.
o
The remote device is too far away. Move it closer to your gateway.
o
The remote device is not in discoverable mode. If the remote device is
a gateway use the Toolbox to set it in discoverable mode. If the remote
device is another device, consult the manual of that device to set it in
discoverable mode.