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User Manual

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Summary of Contents for C2 Pro

Page 1: ... 2001 2015 Anviz Technology Co Ltd OA1000 Pro Series User Manual V1 0 OA1000 Pro OA1000Mercury Pro OA1000 URU Pro ...

Page 2: ...iz Technology Co Ltd is fast becoming the first choice for standalone time attendance products for enterprises with its strong functions and veracity Please read the user manual carefully before installation You will have a general understanding of product functions and basic knowledge of installation debugging maintenance application and management to better use this product Our product adopts th...

Page 3: ...c rule for early late and overtime leave class etc When the setting is completed it is usually not needed to be modified unless the management rules of this company changes 2 Normally there are many departments in one company and all departments need to be entered manually unlike the directly import of Employee Department setting should be completed before Employee maintenance 3 When the software ...

Page 4: ...lation of report can be operated The report can calculate the time attendance status of all Employees or a certain Employee from a certain department in a certain time period In Attendance first please select the begin and end date of the Employee click Statistical Analysis and the system will calculate automatically and check the validity of the records There are some invalid records during the u...

Page 5: ...ement 51 5 BACKGROUND MANAGEMENT 63 5 1 Log In System 63 5 2 System settings 65 5 3 Attendance Management 81 5 4 Data Management 84 5 5 Help 90 5 6 Software Upgrades 90 5 7 Feedback 91 5 8 About the Software 92 5 9 Help Documentation 92 6 FAQ 94 6 1 My fingerprint has been enrolled but often failed in identification 94 6 2 T A system can t be connected with PC 94 6 3 No records found even though s...

Page 6: ...User Manual 5 Chapter1 Introduction The main theme of this chapter is the feature of this T A product as well as the function introduction ...

Page 7: ...l fingerprint scanner wear resistant against spoiling long life Compatible with Lumidigm and digitalPersona fingerprint scanner Multi identification Fingerprint Card ID fingerprint ID Password Card fingerprint and Card Password Support Low frequency card EM Card and other compatible card 125kHz High frequency card Mifare HID iClass such as compliance with ISO14443 protocol card Customers can custo...

Page 8: ...elays Wiegand Input and Output Door Bell WIFI Optional 3G Optional Dynamic Power 280mA Static Power 220mA ESD Protect 15000V Power DC12V 1A Operating Temperature Humidity 20 50 0 90 Material ABS Engineering Plastics Size 180 W 137 H 40 D mm Color Black Customizable ...

Page 9: ...User Manual 8 Chapter2 Operation Guide This section explains terminal appearance and operation Including how to add and remove users and how to set system parameters etc ...

Page 10: ...ce attendance is now operable and you can enter into the system manage menu as administrator 2 3 System Management In the main interface press Menu keypad then input 0 as ID and 12345 as password to logo in the Main Menu 0 12345 is the default Admin ID and password You can change to your own the password or set other users as Admin later In Main Menu press and key select Enroll User Data Network ...

Page 11: ...ress OK key the system will enter into add user s information interface Notice When you edit name or WiFi password you may need to input characters Here are the steps to input characters 1 Using the up and down arrow key to move the cursor to the field 2 Pressing key on the keypad a character input window Aa will be displayed on the bottom of the screen Then press the number letter key A second wi...

Page 12: ...cond image press Esc key to save and return Notice One user can register 10 fingerprints each fingerprint needs scan twice on the sensor 2 3 2 User Management User management including add modify delete search operation for user In Main Menu press and key to select User option and press OK key to enter User interface 2 3 2 1 Add User In User menu select Add option and press OK key to enter Add int...

Page 13: ...ter swiping card 3 Card PIN Identify This mode means need input password after swiping card 4 Card FP identify 1 1 This mode means need press user registered finger after swiping card 5 Card FP PIN Identify This mode means need press user registered finger and input password after swiping card 6 Card FP or PIN Identify This mode means need press user registered finger or input password after swipi...

Page 14: ...ID and press OK key to confirm the system prompts Delete User and FP OK Press OK key to confirm delete press Esc key to cancel 2 3 2 4 Search User In User menu press key to select Search option and press OK key to enter Search interface Set the user s information such as input ID then press OK button to query qualified users If you press OK button directly interface can show all records press key ...

Page 15: ...ons In Main menu press key to select Data option and press OK key to enter Data interface 2 3 3 1 Record Search Query the user s attendance records according the setting conditions In Data menu to select Record option and press OK key to enter Record interface Set the search conditions such as input ID set Start End time The attendance time will be shown 2 3 3 2 Import Upload the user data into th...

Page 16: ...001 This folder could store in USB flash driver or SD card Then add an additional name beginning with BAK with a suffix of the file that is fixed Such as User data Information file BAK YG5 Fingerprint file BAK ZW 2 3 3 3 Export Export include employee information export and attendance record export In Data menu press key to select Export option and press OK key to enter Export interface 2 3 3 3 1 ...

Page 17: ...named as Device ID For example 00000001 In the Device ID folder has the user information and fingerprints file User data file name BAK YG5 Fingerprint file name BAK ZW 2 3 3 3 2 Export Record This operation could store the employee attendance information in USB flash driver In Export menu to select Record option and press OK key to enter Record interface Select the path of export attendance inform...

Page 18: ...he system will prompt Backup DB completed Press OK key to confirm then the USB flash driver or SD card will generate a folder named as Device ID For example 1 which has two files FP and OA1000 2 3 3 5 Restore DB First make sure the database file stored in the directory and folder named as Device ID For example 1 In Data menu press key to select Restore DB option and press OK key to enter Restore D...

Page 19: ...o communicate with the attendance of the computer IP address Note Attendance set a variety of communications See Chapter V of the communication connection settings 2 3 4 2 Internet This operation could set WAN mode and DNS In Network menu select Internet option and press OK key to enter Internet interface WAN mode There are two types Ethernet Connect the computer and attendance device with NET cab...

Page 20: ... the type of communication system and related parameters press Esc key to save and return to the previous menu 2 3 4 4 WIFI This operation could set WIFI options In Network menu select WIFI option and press OK key to enter WIFI interface The setting type of Static IP mode is the same as Ethernet The way of quickly search and set WIFI please read Quick Guide 2 3 5 Device Setting Set the whole syste...

Page 21: ...switch Enable Disable Web Server function Web port Setting the Web Server port Factory Reset F1 Bring the system back to factory settings Pay attention All data will be fully cleared We d better backup the data before initialization After setting press Esc key to exit and automatically save the settings 2 3 5 2 Time DST Setting Time setting is mainly used to set the date and time of the device In ...

Page 22: ... Setting menu press key to select Basic Info option and press OK key to enter Basic Info interface Series Number The unique identifier of the machine cannot be modified Staff No Displays the registered number of employees and total number of employees capacity Card Count Displays the number of registered cards and the total number of cards capacity Fingerprint No Displays the number of registered ...

Page 23: ...rough key to choice the test option press OK to test 2 3 6 Advanced Setting Advanced settings include T A Application Mode FN and Auto FN In Main menu press key to select Advanced option and press OK key to enter Advanced interface 2 3 6 1 T A In Advanced menu select T A option and press OK key to enter T A interface Repeat Att interval 0 250m The same user time interval between the two time atten...

Page 24: ...ut mode There are 4 modes 1 door 2 door means both two relays control the lock 1 door 2 ring means relay1 controls the lock relay2 controls ring 1 door 2 alarm means relay1 controls the lock relay2 controls tamper alarm None means disable both two relays Wiegand format There are four modes Wiegand 26 mode Anviz Wiegand Fix Facility Code and card module Default is Wiegand 26 Tamper alarm Select Yes...

Page 25: ...yed 2 3 6 2 3 Group In Advanced press key to select Application option then select Group and press OK key to enter Group interface Select the group number then the time zone of the group corresponding such as the group 2 include the timezone is 1 after completion click Calibrate Fn or F1 key to make the settings take effect 2 3 6 2 4 Snapshot In Advanced press key to select Application option then...

Page 26: ... and Baud rate for communication with printer press Esc to save and exit 2 3 6 3 Mode This function sets up system default identification method In Advanced menu press key to select Mode option and press OK key to enter Mode interface FP verify first The response of the device when user first use registered fingerprint comparison on the device There are four modes 1 FP Success This mode means dire...

Page 27: ...d input password after input ID 6 ID FP or PIN Identify This mode means need press user registered finger or input password after input ID After setting press M key to save and return to the previous menu 2 3 6 4 FN On the F1 F6 OUT IN 8 function keys representing the meaning set For example F1 key is defined as OUT when the user time attendance and press F1 key left bottom of the screen will appe...

Page 28: ...Http 192 168 30 150 and click Enter then login Client end software by User name and Password User name admin default password 12345 you must change administrator password after enrolling webserver Pay attention The name of admin can t change to any other name Webserver support for running in multi platform such as Windows Linux IOS Andriod and multi browser such as IE Opera Google Safari Firefox 2...

Page 29: ...on can create new user you must input User ID and User Name 2 4 3 Network Settings Step1 Set Internet option select WAN mode as Ethernet or WIFI then input DNS Step2 According WAN mode to set Ethernet or WIFI parameters 2 4 4 Basic Settings Set device ID volume display identify mode comparison precision time attendance parameters time attendance status attendance status automatically change time p...

Page 30: ...temInfo 2 Device ID and Volume can be set in Device 3 Device display parameters can be set in Display as below 4 Fingerprint Card ID fingerprint ID Password Card fingerprint Card Password multi identify modes are set in Identify Mode you can set any one according to users ...

Page 31: ...r accuracy of the fingerprint requirement is also higher In device this option exists Advanced menu T A 6 The same user time interval between the two time attendance and records reach the set attendance records threshold are set in Attendance 7 Time and Date of the device are set in TimeSet menu ...

Page 32: ... 31 8 F1 F6 keypad custom attendance status can be set in Apply Status 9 Time attendance status can be changed in Status Change as below 10 OA1000 Pro can connect with ticket printer baud rate can be set in Print ...

Page 33: ...e firmware initialize device restart device take photos settings access settings time zone and Group can be set in Advance Settings 1 How to search records Input User ID choose Start and End time you want to search 2 Update device firmware to select file path ...

Page 34: ...User Manual 33 3 Click to Initialize device 4 Restart device ...

Page 35: ...User Manual 34 5 Path of saving photos save mode quantity of saving photos can be set in Photo 6 Relay for ring parameters can be set in Access ...

Page 36: ...User Manual 35 7 Group of time zone can be set as below 8 Time zone Begin and End time from Monday to Sunday can be set by yourself ...

Page 37: ... scan as large finger area as possible to extract enough minutia 3 Keep the angle and direction of finger the same each time placing on scanner 4 If your finger has sweat or water please dry it first and then register the finger 5 If your finger is too dry make it a little wet or touch the forehead to increase the wetness of the finger press a little hard on scanner The dry finger can cause the fi...

Page 38: ...User Manual 37 Chapter3 T A software Installation and uninstallation This chapter discusses the installation and un installation of T A software as well as the hardware and operation system requirement ...

Page 39: ...8 resolution and above Operation system Microsoft Windows 2000 recommended Microsoft Windows XP Win7 Database MS Sql Server2000 Access 3 2 System Installation Please insert the CrossChex CD into the computer CD ROM drive If you turn on the computer automatically run a CD the installation program will run automatically Otherwise open the CD and run their own setup exe 1 Please select software langu...

Page 40: ...e to select a local path as a software installation directory if the software default path click Next 5 Click Install 6 Installation is in progress please be patient depending on the computer configuration takes about 1 5 minutes ...

Page 41: ...are s uninstaller to uninstall the following operation is complete 1 Enter into the Start menu expand the All Programs list find Anviz directory enter CrossChex Standard directory locate the Uninstall to uninstall the program and run or you can enter the software installation directory to find the Uninstall uninstaller 2 Confirm whether to uninstall this software click Yes to continue uninstalling...

Page 42: ...User Manual 41 Chapter4 Communication The chapter is mainly about how to add delete and set communication between PC and terminal ...

Page 43: ...to save the device to the software Device No Users increased attendance custom number Device ID PC management software is the unique identifier to identify the machine so please pay special attention to the uniqueness of the set when the networking Setting range 1 99999999 Device Name Alias attendance from the users themselves to a different location easy to distinguish Device Group Used to manage...

Page 44: ...anges click Cancel button to discard the changes Tip When the terminal No or device ID is the same as existing terminal will pop up Click OK button to reset the machine ID or machine number 4 1 3 Delete Unit Select the terminal to be deleted tick the corresponding in click Delete Terminal button a confirmation dialog box Click OK button to confirm to delete the selected terminal Click Cancel butto...

Page 45: ... of fingerprint requirements are also higher Record alarm threshold value When the attendance record set record number is greater than the alarm threshold value the machine will prompt the user to make the appropriate alarm processing 0 means no alarm you can set the maximum number of records in 5000 Time period between repeated clocking The interval between the same user twice attendance 0 indica...

Page 46: ... open the door after attendance by relay The maximum delay of 15 seconds for support electric lock signal output attendance After setting click OK button to save the settings 4 1 6 Ring Settings Bell used to set the time this feature is available for support functions attendance bell Click Ring Settings button to open the Set ting time window Set the desired time bell rang the bell at the time of ...

Page 47: ...y The time list show Monday to Friday 7 00 19 00 in this period the staff could accessed You can change and set the according 32 time zone and Apply to the system 2 Setup access group In the list has 0 NC Group and 1 NO Group could not be modified 0 NC Group All the staff in this group could not be accessed anytime 1 NO Group All the staff in this group could be accessed anytime The Administrator ...

Page 48: ... start reading the record click No button to abandon the operation 4 1 9 Download All Records Download all attendance records is to save all the attendance records to the computer table Click Download All Records button message box pops up Click on Yes button to start reading the record click No button to abandon the operation 4 1 10 Backup User Backup employee refers to staff information and fing...

Page 49: ...he read data exists in the U disk Reading records from U disk First select U disk drive letter where the refresh click Read records from USB Driver the system automatically read U disk attendance records imported into a local database Att2003 mdb of Checkinout table Tip Before you read attendance record from the U disk must guarantee the existence of personnel information database Click Restore Us...

Page 50: ...electing date After setting the record date Click Record Search button verify records that meet the criteria will appear in the record list 4 3 2 Export Record Make the attendance record for backup Set export the contents of the record export format Export Formats There are three formats optional text file txt CSV file csv Excel file xls Export field Users can choose their own needs important fiel...

Page 51: ...ers the default is 4 Symbol interval Delimiter between fields and field Space symbol length Space symbol digits Set up an export conditions click Export Record button open the Save As dialog Choose to save the file enter the file name as shown below Click Save button to save the file you will be prompted to save the completed information system ...

Page 52: ...ration In the upper left corner of the user management menu you can search user by clicking Search User button through entering user number and name And you can click the other menus to modify delete upload download and other operations for the user you selected 4 4 1 Add user Click menu Add pops up Add Modify User Info form ...

Page 53: ...hich client exported to be flexible meet the third party software import 5 Group number Refers to the access control group We can set the employees which access group they belong to 6 User type you can choose normal user or administrator 7 Identification Anviz intelligent attendance devices support multiple identification verification Employees can choose which identification verification to use i...

Page 54: ...pen button to open use the mouse to select the area as a photo also can use your mouse to drag the picture to their new size 1 Zoom in out After Set is finished firstly click the Cut Down button and then click Save button to save the employee photo and return to the Add Modify User Info window ...

Page 55: ...utton to delete employee photo Attendance statistics related new employee attendance rules set up directly Default work schedule of the new employee set the default work schedule of the new employee 4 4 2 Modify user Modify user is to modify user information in the data sheet Select the record that need to modify from the list of user information click the button Modify or simply double click the ...

Page 56: ...on to cancel this operation Choose Delete users from the selected device to delete the employees in the database at the same time will also delete user information that saved on the device Note when the user information was deleted from the device it will be deleted completely Please select this for necessary action 4 4 4 Export users Export selected user information from the list of users in the ...

Page 57: ...gh the prescribed format of EXCEL To import the user information Click Import button pops up EXCEL file path select dialog box select the Excel file you need click Open button the following dialog box pops up Click Yes to confirm No to give up After Import is finished click Close to complete the import ...

Page 58: ...er Dept button open the User Transfer window as the picture shows below Select the department click Ok button to save the information click Cancel button to give up this operation 4 4 7 Employee Separation This operation will put user to the separating user column not to delete information directly and the information will be saved and backup for HR department or management department select the u...

Page 59: ...button click Set Privilege button open the Set Privilege window Tick what you need click OK button to save the privilege Look at the staff list Unit No and you can see selected employee machine number has been updated to the selected number 4 4 9 Copy Privilege Copy privilege is to copy the storage privilege and administrative privileges of employees and then copy to the other employees they will ...

Page 60: ...vilege window click Yes button pops up the confirmation dialog box Click Yes button to confirm and start copying the employee privilege click No button to cancel this operation After copy is finished pops up prompt information window Click OK button to confirm the completion 4 4 10 Download user Download user refers to download the user information and template information which was saved in the a...

Page 61: ...rmation that was saved in the attendance machine to local computer for backup You need to select the user who is going to download template from the list of users click Download Template button pops up confirmation dialog box After download template is finished you can see the column of download template fill color That means the fingerprint has been downloaded 4 4 12 Upload template Upload templa...

Page 62: ...ate button when upload template is finished the user can do fingerprint identification with the device that uploaded the fingerprint 4 4 13 Delete from device Delete from device refers to delete user information in the attendance machine through software From the list of users you can select the record that need to delete by using Shift or Ctrl button click Delete from Unit button The following di...

Page 63: ...nagement The main theme of this chapter is how to collect attendance records from different terminals with management software and generate different reports The background software can manage staff information set rules of attendance etc ...

Page 64: ...ware can manage staff information set rules of attendance etc 5 1 Log In System Double click desk icon or click the software CrossChex Standard from menu directory Start All Anviz CrossChex Standard Once loading over it will show a window below Default User name ADMIN Empty password Press confirm to entry Press Cancel to close Anviz Biometric management software interface is divided to 3 parts 1 W...

Page 65: ... all the system parameters such as attendance access control system parameters etc User User information to add modify upload download and so on Device Communication with device uploads and downloads from device Record Screening and searching records according to the attendance record Attendance Searching attendance records and generate report Data Import and export of data backup database operati...

Page 66: ...y operate 5 2 System settings System settings include database setting base parameter attendance parameter dept setting status setting leave class work code shift setting access setting user setting modify password lock manager ect 5 2 1 Database Setting Anviz Biometric management software with default Access database SQL Server data supported Can be optional changed by the admin Access Database D...

Page 67: ...t as Att2012 Press Apply Anviz Biometric management software will generate related database in MS SQL Server database 5 2 2 Base Parameter Base Parameter include 4 parts Employee field content editing Custom field setting Communication parameters and Downloading record User Field content editing Add in Position Education Specialty Language and Marital Status Field Value Entering the content Exampl...

Page 68: ...om field setting Convenient admin to add in fields with more user information The field can be effected in User Add New Field Add in new field name Press Add field to add the field into the page User Add For example entering the field Marital status into the list Then it will be shown in the User Add Communication parameters Set up communication between ANVIZ biometric management software and devi...

Page 69: ...ication delay time Setting software hardware delay time when communicate with devices by RS485 Once connection failed in setting delay time system will notice the failure or not of connection Setting range 200 500 Millisecond default 300 Millisecond IP Port The port IP for software hardware data transmission when communicate with network and hard device Remark The port IP must be uniformed on soft...

Page 70: ...to a text file the timing of the text and attendance software save to the designated storage path and you can select the software provided under content customers can compile the required attendance record text file based data format required third party software Press Apply The setting will be kept and applied Automatically backup the database when exiting the program Effected this function when ...

Page 71: ... 1440 min default 720 min Not clock in count as late Forget work attendance attendance recognized by the system for the day how many minutes late as the punishment for forget to go to work Parameter Range 1 480 min default 60 min Not clock out as early No attendance record for being late to work forget work attendance identified by the system for the day and leave early attendance how many minutes...

Page 72: ... updated into the system 5 2 4 Dept Setting Setup company name department and organization structure Add department Select a department need to add sub dept Hit add and input the department name at the blank and choose save Notice if you need do any operation for the new added department please firstly go to Admin setup to add the operation rights choose the department at operational Dept Modify D...

Page 73: ...setup not suggest to modify Status description Customers can describe the required attendance status write in here This description can be synchronized to the device different models have different character bits wide limit Choose the above device and hit upload to the selected terminal to update the devices Notice Attendance must be completed in accordance with the state of the state number order...

Page 74: ...Code Anviz global provide fingerprint devices which supports multiple types of settings An employee may work in a different identity attendance for easy to calculate attendance statistics with appropriate time and payroll Click page Leave class following shows Work code information Number Input number e g 9527 Name Input name e g financial IT etc Unit Day hour minutes Minimum Support minimum or 0 ...

Page 75: ...ing time 08 00 12 00AM and 13 00 17 00PM then we have two time table if you need add a shift should have these two time table and refer to below two parts for details Here we just know something about relationship with shift and time table Time table name category of the shift e g Day work on duty time start working time e g 09 00 Off duty time off work time e g 17 00 Begin Clock In time effect re...

Page 76: ... this time table in his shift and he is not clock in and applied for leave then will be treated as absence if not choose these two item then if this staff only clock out and no clock in will still be treated as normal Free time Match the clock zone in system only calculate time not mark early or late OT time Marked whether this item used as over work Modify timetable Choose name input new content ...

Page 77: ...timetable Clear all timetable in this shift Modify shift Choose the shift and input new name press Modify to change Delete shift Choose the shift hit DEL and confirm to delete As Default Class Choose this item and the shift will add to new staff automatically Employee Scheduling Arrange the shift to according staff support one or multi staff and also support to temporally staff Through Employee No...

Page 78: ...ttendance time will be the first record out deduct first record in and constantly If choose this just press save to finish arrange Normal Scheduling Suit the company with confirmed work time Choose Normal Scheduling and choose shift list at list then choose beginning and ending hit add and will list at the current shift schedule then hit save to finish Then the staff must follow this timetable and...

Page 79: ...rom timetable name hit add the timetable will show at The current timetable then to realize the current record Temporary when a staff need to add a temporary then hit add temporary Hit yes then hit Add to open Add a temporary timetable ...

Page 80: ...ess Cancel to delete Press Clear to clear all timetable chosen Del Temporary Delete Temporary list 5 2 10 User setting Allocate rights for administrator and users Function module for system authorized management Two parts in User management User group list could device multi groups realize multilevel management ...

Page 81: ...nistrator could diversified into department management and unit management can only operate the staff in this terminal unit After create User group choose admin user in the group list and add at user list to create an account and choose in department list to choose department and finally choose terminal in unit list New account default password 888888 If a password is forgotten then could let an a...

Page 82: ...Close the system safely 5 3 Attendance Management 5 3 1 Statistical Analysis Click Statistical Analysis in Attendance Management menu the following window pops up Click Yes button to continue the operation Click No button to discontinue the operation 5 3 2 Search Results On the basis of saving the result of Statistical Analysis or the above operation is invalid Click Search Results in Attendance M...

Page 83: ...o button to discontinue the operation 5 3 3 Record Management Click Record Management the following window pops up Select the appropriate conditions are shown on the right 5 3 4 Scheduling Record Analysis Click Scheduling Record Analysis the following window pops up ...

Page 84: ... shown on the right 5 3 5 Analysis of Away Leave Click Analysis of Away Leave the following window pops up Select the appropriate conditions are shown on the right 5 3 6 Attendance Statistics Click Attendance Statistics menu the following window pops up ...

Page 85: ... shown on the right 5 3 7 Report Preview Click Report Preview menu the following window pops up Select the report you need accordingly 5 4 Data Management 5 4 1 Away On Business Leave Click Away On Business Leave in Data menu the following window pops up ...

Page 86: ...ng 5 4 2 Append Record Click Append Record in Data menu the following window pops up 5 4 3 Group Late Early Click Group Late Early in Data menu the following window pops up Select the appropriate condition and click OK 5 4 4 Export Record Click Export Record in Data menu the following window pops up ...

Page 87: ...rd Click Import Record in Data Management menu the following window pops up Select the relative import attendance record file according to the prompts click Open button to start importing Note Attendance record file format must be original record txt Number Tab key Attendance Time time format yyyy MM dd HH mm ss Tab key Device ...

Page 88: ...ops up Select Export EXCEL file export path After a successful export click Close to complete the export 5 4 7 Import Employee To import employee information to the system according to EXCEL prescribed format The import employee information EXCEL format is in the software installation directory folder ACMode Click Import in Data menu the following window pops up ...

Page 89: ...mport click Close to complete the export 5 4 8 Backup Database For ensuring the safety of data and recoverability we advise to back up the database regularly Click Backup Database in Data menu then select the relative route to back up the database click Save 5 4 9 Restore Database Click Restore Database in Data menu the following window pops up ...

Page 90: ...s up Click Confirm to restart the software 5 4 10 Clear Obsolete Date Click Clear Obsolete Date in Data menu the following window pops up Select the deadline of relative Obsolete Date click Clear to complete the operation 5 4 11 Operation Log Click Operation Log in Data menu the following window pops up ...

Page 91: ...e displayed in the list below Note Change Log Records show all the modified attendance record if wrongly modify the record in the process of operating the system you can select the record and then click Restore button to correct the record Click Close button to exit this window 5 5 Help Help including Upgrades Feedback FAQ About Help as below 5 6 Software Upgrades Anviz management software support...

Page 92: ... automatic software upgrade will not overwrite database use ease of use 5 7 Feedback Anviz Technology Co Ltd always pay attention to the user s software experience integrating the Feedback button in the software enabling customers to submit quickly Submit the problems and BUG encountered in the process of using software timely our R D and technical team will give you the best service Click Feedbac...

Page 93: ...will pops up The software version name company name and the official website and software copy rights will be displayed 5 9 Help Documentation Click the Help in the software the system will call System Help Manual it will be more convenient for the customers to familiar with the software operation and use ...

Page 94: ...User Manual 93 Chapter6 FAQ Frequently asked questions and answers ...

Page 95: ...erprint again Please refer to illustration of pressing finger 10 Fingerprint not enrolled yet Place enrolled finger 6 2 T A system can t be connected with PC Reason Solution 1 Communication method not set correctly Select the correct communication method 2 Cable not plugged firmly or cable hardware problem Plug the cable firmly or change another cable 3 Not able to connect COM wrong COM No Please ...

Page 96: ... Reason Solution 1 Wrong connection mode Select correct connection mode LAN or USB 2 Wrong device ID Input correct device ID 3 Malfunction network cable Check PING command and change a good cable 4 Network Settings incorrectly Both PC and device should be in the same network 5 IP addresses conflict Reconfigure IP address Notice If you have any other problems please kindly email us the log files in...

Page 97: ...l 96 Users can quickly find the software and equipment problems encountered by Frequently Asked Questions Database Customers can follow the detailed help files to solve their own problems encountered efficiently ...

Page 98: ...User Manual 97 Chapter 7 Appendix The main theme of this chapter is the additional information of this T A including access control and cable connection ...

Page 99: ...User Manual 98 7 Appendix 7 1 Communication And Power Interface 7 2 Access Wiring Diagram 1 Connecting E Lock ...

Page 100: ...User Manual 99 2 Connecting E Lock with External Power 3 Dual Relays Application 4 Connecting Wiegand Output to External Controller ...

Page 101: ...User Manual 100 5 Wiegand Card Reader Connection 6 RS 485 Interface ...

Page 102: ...User Manual 101 7 RS 232 Interface ...

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