21
CHEESE MELTER
P/N 1010983 Rev. F 05/19
®
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test, and repair of electrical equip-
ment should be performed by qualified service personnel. The unit should be unplugged when servicing,
except when electrical tests are required.
Problem
Possible Cause
Corrective Action
Unit will not heat up
when power is on.
Unit is not plugged in.
Plug power cord into outlet.
Loose connections.
Check connectivity of the power cord
and connector.
Circuit breaker is off or has been tripped
in main power supply.
Turn on or reset circuit breaker.
Defective wiring.
Contact your maintenance person or
Authorized Service Agency.
Inoperable power cord.
Contact your Authorized Service Agency
to replace power cord.
Hi-Limit thermostat tripped or
inoperable.
Allow the unit to cool down. It will then
reset on its own.
Inoperable Heater Relay.
Contact your maintenance person or
Authorized Service Agency.
Unit heats up but will not
steam.
or
Product is unevenly
steamed.
or
Multiple cycles are
required to melt cheese
or otherwise prepare the
product.
Inoperable Steam Generator.
Contact your maintenance person or
Authorized Service Agency.
Restrictor Tube and/or Generator Tubes
are clogged.
Clean Restrictor Tube and/or Generator
Tubes.
Main water supplies.
*(Units with regulators) Verify pressure
is set to 20 psi (138 kPa).
Spray Tube is partially clogged.
Remove and clean as described in the
Maintenance section of this manual.
Diffuser is missing.
Re-install the Diffuser.
Water Filters are clogged.
Remove Filters and clean.
Loose electrical connection at water
pump/solenoid valve, or inoperable water
solenoid valve.
Contact your maintenance person or
Authorized Service Agency.
Defective momentary switch.
Contact your maintenance person or
Authorized Service Agency.
