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2. Plug the USB end into the computer and allow a few moments for the computer to recognize new
hardware.
You may receive a message saying that “New Hardware” or “New USB Controller”
was found. Shortly after a new window should appear. Follow the images below to set the
correct options and install the necessary driver.
Note for CLOUD users:
If you are a Visual Anthology Cloud user, be sure to have the scanner and
cable connected to the computer before you launch your RDP icon. You may also need to right-click and
Edit your RDP icon. The “Local Resources” tab needs to have the “Local Devices and Resources” set to
allow “Ports”, “Other Supported Plug and Play (PnP) Devices”, as well as “Other Supported RemoteFX
USB Devices”. Be sure to Save your setting changes from the General tab before connecting.
