8
Troubleshooting
Problem
Possible Cause/ Remedy
Chocolate is flowing but
unevenly
Chocolate is too thick, thin with
vegetable oil.
Unit is not level. Adjust the feet at
the base of the motor unit until the
Chocolate Fountain is level.
Chocolate is flowing unevenly,
but not sheeting
Unit is not level. Level unit so that
chocolate is evenly distributed
around the tower to ensure proper
sheeting. Adjust the feet at the
base of the motor unit until the
Chocolate Fountain is level.
Flow is intermittent,
interrupted, not flowing
properly
Check for chunks of food caught in
the bade that may be clogging the
chocolate flow to the base of the
tower, remove any chunks found.
Note:
To prolong the life of your Chocolate fountain be sure to follow the cleaning
instructions after every use and make sure the tower is flushed, washing the unit to
prevent the chocolate from building up. Never use any abrasive materials on the
base of the unit to maintain the original finish.
Do not add cool or cold liquid, this will stop the flow of the fountain.
