21
Cakes high in middle with crack
on top
•
Oven temperature too high
•
Baking time too long
•
Pans touching each other or oven walls
•
Incorrect rack position
•
Pan size too small
Pie crust edges too brown
•
Oven temperature too high
•
Edges of crust too thin
COOKTOP
PROBLEM
POSSIBLE CAUSE
SOLUTION
Burner will
not ignite
There is no power to
the cooktop
Plug into a grounded 3 prong outlet. Replace
fuse or reset circuit breaker.
Burner
will not
operate
First time use. Air
still in the gas line.
Turn on any one of the surface burner knobs
to release air from the gas lines.
Control knob is not
set correctly.
Push in knob before turning to a setting.
The burner port is
clogged.
Clean burner port opening using a stiff, nylon
toothbrush or a straightened paper clip.
Burner
Flames are
uneven,
yellow and/
or noisy
Burner port(s) are
clogged.
Clean burner port opening using a stiff, nylon
toothbrush or a straightened paper clip.
Burner caps are not
positioned properly.
Place burner caps so that the alignment pins
are properly aligned with the slots.
Propane gas is being
used.
The range should be converted to LP gas by
a qualified technician.
Burner
flame is too
high or too
low
Cooktop gas supply
is not correct.
Ensure the range is set for the correct
gas type. It is factory set for natural gas. If
connected to LP gas the burners should be
converted to LP gas with the orifice/injector
kit supplied and the pressure regulator
converted to the LP gas setting by a qualified
technician.
The gas pressure is
not correct.
Make sure the pressure regulator is installed
correctly and the gas line pressure is correct.
See Installation Instructions.
Burner
makes
popping
noises
The burner is wet.
Allow the burner to dry before using.
The burner cap and/
or gas spreader
is not positioned
correctly.
Place burner caps so that the alignment pins
are properly aligned with the slots.
Excessive
heat
around
cookware
on cooktop
The cookware is not
the proper size for
the burner.
Use cookware with a bottom surface
approximately the same size as the cooking
area and burner. Cookware should not
extend more than 1” (2.5 cm) outside the
cooking area. Adjust the flame so that it
does not come up around the cookware.
