Troubleshooting
19
KPDesign Keypad Design Program
Troubleshooting
This section provides product solutions to common problems.
KPD file error
Page flip errors
Errors while downloading KPD files
File Error
Problem
Solution:
This error shows up on the display of
the keypad after the download and
reboot. It typically reflects a file name
mismatch in reference to the file
name in the project folder and the
KPD file reference in the code.
This also happens if programmers
attempt to download the KPD file to
the DMS keypad itself.
• Remember that Landmark devices do not have any usable storage
memory in them. They emulate all of their functions as they run on
the master, using the virtual devices, which the modules require the
programmers to define in the code.
• Always remember that the KPD files must be downloaded to the
master.
Flip Errors
Problem
Solution:
This is sometimes seen when doing
page flips to bar graphs or slider
pages.
• This is a bug in an older version of the DMS-IMS module. This can be
corrected by simply replacing the DMS-IMS module with the latest
file from the website.
Flip Errors
Problem
Solution:
The most common problem when
downloading KPD files is, as already
stated, trying to download to the key-
pad itself rather than mapping the
KPD file to the master.
• There have also been times when “Time out errors” occur while
downloading.
• In this situation, the programmer may see the entire file transfer, but
when it completes its transfer, the download status jumps to “failed”.
This seems to be some sort of conflict with the KPD file and a file on
the master.
• In the rare circumstances that this problem occurred, clearing the files
off the master and then re-downloading the entire project, solved the
issue. This is accomplished by connecting to the master via terminal
and sending the “clean disk” command.
Summary of Contents for KPDesign
Page 1: ...instruction manual Software KPDesign Keypad Design Program...
Page 12: ...Introduction 8 KPDesign Keypad Design Program...
Page 22: ...Using KPDesign 18 KPDesign Keypad Design Program...
Page 24: ...Troubleshooting 20 KPDesign Keypad Design Program...