HP Compaq tc4200 Maintenance And Service Manual Download | Manualshive

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Maintenance and Service

Guide

HP Compaq tc4200 Tablet PC

Document Part Number: 440232-001

October 2006

This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts; troubleshooting tablet PC problems; and performing
tablet PC disassembly procedures.

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Summary of Contents for Compaq tc4200

Page 1: ...01 October 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC It provides comprehensive information on identifying tablet PC features components and spare parts troubleshooting tablet PC problems and performing tablet PC disassembly procedures ...

Page 2: ...ckard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial ...

Page 3: ...Troubleshooting 2 1 Computer Setup 2 1 Accessing Computer Setup 2 2 Restoring Computer Setup Defaults 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Tools Menu 2 5 Selecting from the Advanced Menu 2 6 2 2 Troubleshooting Flowcharts 2 7 3 Software Update and Recovery Downloading a BIOS Update 3 3 Installing a BIOS Update 3 4 Recovering the BIOS 3 5 ...

Page 4: ... Miscellaneous Not Illustrated 4 14 4 6 Sequential Part Number Listing 4 16 5 Removal and Replacement Preliminaries 5 1 Tools Required 5 1 5 2 Service Considerations 5 2 Plastic Parts 5 2 Cables and Connectors 5 2 5 3 Preventing Damage to Removable Drives 5 3 5 4 Preventing Electrostatic Damage 5 4 5 5 Packaging and Transporting Precautions 5 5 5 6 Workstation Precautions 5 6 5 7 Grounding Equipme...

Page 5: ...h Module 6 12 6 7 External Memory Module 6 14 6 8 TPM Security Card 6 17 6 9 Keyboard Cover 6 18 6 10 Keyboard 6 21 6 11 Fan 6 25 6 12 Heat Sink 6 26 6 13 Processor 6 29 6 14 Internal Memory Module 6 31 6 15 Mini PCI Communications Card 6 33 6 16 Button Board 6 35 6 17 Display Assembly 6 38 6 18 Top Cover 6 44 6 19 TouchPad 6 48 6 20 Speaker 6 52 6 21 Infrared Board 6 54 6 22 System Board 6 56 6 2...

Page 6: ...vi Maintenance and Service Guide Contents 7 Specifications A Connector Pin Assignments B Screw Listing C Power Cord Set Requirements Index ...

Page 7: ...nance and Service Guide 1 1 1 Product Description The HP Compaq tc4200 Tablet PC offers advanced modularity Intel Pentium M and Celeron M processors and extensive multimedia support HP Compaq tc4200 Tablet PC ...

Page 8: ...400 MHz expandable to 2 0 GB Microsoft Windows XP Tablet Edition Full size Windows keyboard with embedded numeric keypad TouchPad and pointing stick pointing devices including a dedicated vertical scroll region Integrated 10Base T 100Base T 1000Base T Ethernet local area network LAN network interface card NIC with RJ 45 jack Integrated high speed 56K modem with RJ 11 jack Integrated wireless suppo...

Page 9: ... pack varying by tablet PC model Audio speaker Volume up volume mute and volume down buttons Connectors Infrared Audio out headphone Audio in microphone Universal Serial Bus USB v 2 0 3 ports 1 powered Power External monitor RJ 45 network RJ 11 modem S Video out PC Card SD Card Primary battery Travel battery Docking connector ...

Page 10: ...o Section 6 3 Preparing the Tablet PC for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 6 24 RTC Battery for more information on removing and replacing the RTC battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the tablet PC 5 Connect AC power to the tablet PC Do not reinsert any battery packs at this time 6 Turn on the tabl...

Page 11: ...tend battery operating time and conserve power The tablet PC supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power standby button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Wireless light On One or more optional internal wireless devices such as a WLAN device and or Bluetooth device are turned on 2 Power standby light Green The tablet PC is on Blinking green The tablet PC is in standby mode ...

Page 13: ...source the light is turned off when all batteries in the tablet PC are fully charged If the tablet PC is not connected to an external power source the light is turned off until the battery reaches a low battery condition when the light begins blinking amber 4 Integrated Drive Electronics IDE drive light On A drive in the hard drive bay is being accessed 5 Fast IrDA select models only Links the tab...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the tablet PC are shown below and described in Table 1 2 Right Side Components ...

Page 15: ...ingle sound channel or stereo dual sound channel microphone 3 Powered USB port Connects USB 1 1 or 2 0 compliant devices to the tablet PC using a standard USB cable or connects an optional external MultiBay or external MultiBay II to the tablet PC This USB port is a powered port that can be used without external power 4 PC Card slot eject button Ejects PC Cards from the PC Card slot 5 PC Card slot...

Page 16: ...ent Function 1 Security cable slot Attaches an optional security cable to the tablet PC The purpose of security solutions is to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 Vent Enables airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the tablet PC on a soft surface such as a pillow blanket rug or thick cloth...

Page 17: ...d software solutions 6 Power switch When the tablet PC is Off slide toward the front of the tablet PC and release to turn on the tablet PC In standby slide toward the front of the tablet PC and release to exit standby In hibernation slide toward the front of the tablet PC and release to exit hibernation If the tablet PC has stopped responding and Microsoft Windows shutdown procedures cannot be use...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ...ble Enabled with 10 100 1000BaseT connectivity 4 Power connector Connects an AC adapter an optional AC adapter or an optional power cable 5 External monitor port Connects an optional VGA external monitor or projector 6 S Video out jack Is a 7 pin dual purpose jack It connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card with an optional sta...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ...ck and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Embedded numeric keypad Can be used like an external nume...

Page 22: ...1 16 Maintenance and Service Guide Product Description The tablet PC top components are shown below and described in Table 1 6 Top Components ...

Page 23: ...ck buttons 2 Function like the left and right buttons on an external mouse 4 Pointing stick Moves the pointer 5 Vent Enables airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the tablet PC on a soft surface such as a pillow blanket rug or thick clothing may block airflow 6 Presentation Mode button Turns on Presentation mode 7 Volume mute button Mutes or resto...

Page 24: ...1 18 Maintenance and Service Guide Product Description The tablet PC display components are shown below and described in Table 1 7 Display Components ...

Page 25: ...e image between landscape and portrait orientation 4 Q button Opens or closes the Q Menu 5 Windows Security button When pressed while Windows is open enters the ctrl alt delete command The Setup utility is open enters the reset command 6 Jog dial Functions like the enter and the up and down arrow keys on a standard keyboard Press inward to enter a command Rotate upward to scroll upward Rotate down...

Page 26: ...1 20 Maintenance and Service Guide Product Description The external components on the bottom of the tablet PC are shown below and described in Table 1 8 Bottom Components ...

Page 27: ... travel battery 4 Vents 3 Enable airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the tablet PC on a soft surface such as a pillow blanket rug or thick clothing may block airflow 5 Primary battery bay Holds the primary battery pack 6 Primary battery release latch Releases the primary battery pack from the battery bay 7 Hard drive cover Holds the primary hard...

Page 28: ...evices PC Card Pointing stick TouchPad Trusted platform module TPM security module ÄCAUTION To properly ventilate the tablet PC allow at least a 7 6 cm 3 inch clearance on the left and right sides of the tablet PC The tablet PC uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist Thes...

Page 29: ... repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load If the operating system is working the tablet PC restarts the operating system after you exi...

Page 30: ... use the arrow keys to select File Ignore changes and exit and then follow the instructions on the screen To exit and save all the settings you have entered use the arrow keys to select File Save changes and exit and then follow the instructions on the screen Your preferences are set when you exit Computer Setup and take effect when the tablet PC restarts Restoring Computer Setup Defaults To retur...

Page 31: ...pecification information about the processor memory and cache size video revision keyboard controller version and system ROM Save to floppy Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ig...

Page 32: ...when you enter Computer Setup by turning on not restarting the tablet PC Smart Card Security Enable disable power on support for smart cards This feature is supported by select smart card readers only Embedded Security Enable Disable the embedded security chip Restore embedded security chip to factory settings Enable Disable power on authentication support Enable Disable automatic DriveLock Reset ...

Page 33: ...To Do This HDD Self Test options Run a quick or comprehensive self test on any hard drive in the system Battery Information View information about any battery packs in the tablet PC Memory Check Run a self test on memory modules in the tablet PC View information about memory modules installed in the tablet PC ...

Page 34: ...y a single usually nonstandard pointing device at startup select Disable Enable Disable USB legacy support for a USB keyboard mouse and hub When USB legacy support is enabled A USB keyboard mouse and hub work even when a Windows operating system is not loaded The tablet PC starts from a bootable hard drive diskette drive diskette or CD CD RW or DVD inserted into a drive connected by a USB connecto...

Page 35: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 36: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 37: ...ing device working Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker conn...

Page 38: ...up on AC power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the tablet PC can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart...

Page 39: ...lowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another tablet PC or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 40: ...eat AC adapter in tablet PC and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 41: ...ards and replace damaged items Open tablet PC Loose or damaged parts Y Close tablet PC and retest Power on Done N Replace the following items if applicable Check tablet PC operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 42: ...lay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the...

Page 43: ...s Video OK Video OK Done Done Check that tablet PC is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove tablet PC from docking device if connecte...

Page 44: ...ing device and power outlet N Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall tablet PC into docking device Docking device operating Docking device operating Done Done Y Nonfunctioning docking device Remove tablet PC replace docking device Test replacement docking device with new tablet PC ...

Page 45: ...ocking device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connecti...

Page 46: ... drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 47: ... to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove disc or diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Tablet PC booted Done Y ...

Page 48: ...ding Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on disc or diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 49: ...k message Bootable diskette in drive Install bootable diskette and reboot tablet PC Check diskette for system files Try different diskette Nonsystem disk error OS loading Boot from another device Enable drive and cold boot tablet PC Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunctioning Device Diskette drive enabled in the Setup utilit...

Page 50: ...d reboot tablet PC Go to Flowchart 2 17 No nfunctioning Device Go to Flowchart 2 17 Non functioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Reset the tablet PC Refer to Section 1 2 Resetting the Tablet PC for ins...

Page 51: ...ernally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Non functioning Device Replace the following docking device components one at a time as applicable Check audio status after each change 1 Reseat docking device audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking device audio board 5 Replace backplane board 6 Replace I O board Y Y Y Y N N N Go to Flowchart 2 16 No A...

Page 52: ... Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in tablet PC if applicable Replace the following components individually retesting after each replacement Internal speakers Audio board if applicable ...

Page 53: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close tablet PC plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 54: ...eyboard operating properly Keyboard not operating properly External device works Replace system board Replace system board Connect tablet PC to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable Y N Y N Done Done Keyboard operating properly ...

Page 55: ...t operating properly External device works Replace system board Replace system board Connect tablet PC to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable Y N Y N Done Done Pointing device operating properly Pointing device operating properly ...

Page 56: ...odem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board Done N N N N Y Y Y Y Network or modem connection working Network or modem connection working ...

Page 57: ...urrently installed on the computer ÄCAUTION If your computer is connected to a network it is recommended that you consult with your network administrator before installing any software updates especially system BIOS updates The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides ...

Page 58: ...eed to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Microsoft Windows or by opening Computer Setup To use Computer Setup for displaying BIOS information 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup...

Page 59: ...ontain a file named Readme txt A Readme txt file contains information regarding installing and troubleshooting the file The Readme txt files included with ROMPaqs are provided in English only Downloading a BIOS Update ÄCAUTION To prevent damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the...

Page 60: ...rmation to locate the update later after it has been downloaded to your hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update Installing a BIOS Update ÄCAUTION If your computer is con...

Page 61: ... reports a successful installation you may delete the downloaded file from your hard drive Recovering the BIOS The BIOS recovery procedure requires a USB diskette drive and a formatted diskette The BIOS can be recovered if the flash memory is corrupted Flash memory corruption can occur if the notebook powers down while the BIOS is being updated When the notebook is turned on the boot block portion...

Page 62: ... notebook keyboard do not use an external keyboard and turn on the notebook and wait for the caps lock light to start blinking 5 Release the Windows logo key B The BIOS recovery procedure takes approximately one minute to read the image from the diskette and then an additional 15 seconds to program the image into flash memory The notebook restarts when the BIOS recovery procedure is complete Do no...

Page 63: ...pter provides an illustrated parts breakdown and a reference for spare part numbers 4 1 Serial Number Location When ordering parts or requesting information provide the tablet PC serial number and model number located on the bottom of the tablet PC Serial Number Location ...

Page 64: ...4 2 Maintenance and Service Guide Illustrated Parts Catalog 4 2 Tablet PC Major Components Tablet PC Major Components ...

Page 65: ...h Canada Germany Hong Kong Hungary Iceland Israel Italy Japan Korea Latin America The Netherlands 383458 371 383458 011 383458 181 383458 221 383458 081 383458 021 383458 051 383458 121 383458 041 383458 AC1 383458 211 383458 DD1 383458 BB1 383458 061 383458 291 383458 AD1 383458 161 383458 331 Norway People s Republic of China Poland Portugal Russia Saudi Arabia Spain Slovakia Sweden Switzerland ...

Page 66: ...4 4 Maintenance and Service Guide Illustrated Parts Catalog Tablet PC Major Components ...

Page 67: ...umber 4 Button board includes button board cable 383511 001 5 Top cover 383561 001 6 Fan 383528 001 7 TouchPad 383562 001 TouchPad cable not illustrated included in the Cable Kit spare part number 383516 001 8 Memory modules PC24200 1024 MB 512 MB 256 MB 383536 001 383542 001 383538 001 PC23200 1024 MB 512 MB 256 MB 383535 001 383541 001 383537 001 ...

Page 68: ...4 6 Maintenance and Service Guide Illustrated Parts Catalog Tablet PC Major Components ...

Page 69: ... g FRLN WLAN card for use in Japan 802 11a b g FRLN WLAN card for use in most of the world 802 11a b g FRLN WLAN card for use in the rest of the world 377792 001 373888 291 373888 001 373889 001 802 11a b g DynaStar WLAN card for use in Japan 802 11a b g DynaStar WLAN card for use in most of the world 802 11a b g DynaStar WLAN card for use in the rest of the world 337407 291 337407 001 337407 002 ...

Page 70: ...4 8 Maintenance and Service Guide Illustrated Parts Catalog Tablet PC Major Components ...

Page 71: ...ium M 1 73 GHz Intel Pentium M 1 60 GHz 383555 001 383554 001 383553 001 383552 001 383551 001 Intel Celeron M 1 50 GHz 384144 001 12 System board 383515 001 Miscellaneous Plastics Hardware Kit includes 383549 001 13a 13b 13c 13d PC Card slot spacer Bluetooth board cover Hard drive cover Memory module compartment cover Not illustrated Tablet PC feet 14 Speaker includes cable 383557 001 15 Modem bo...

Page 72: ...4 10 Maintenance and Service Guide Illustrated Parts Catalog Tablet PC Major Components ...

Page 73: ... cover 383521 001 18 Infrared board includes cable 383513 001 19 Base enclosure 383509 001 20 6 cell battery pack 383510 001 21 Hard drives all 5400 rpm include cover frame and connector 80 GB 60 GB 40 GB 383527 001 383526 001 383525 001 22 TPM security module 383545 001 23 Bluetooth wireless module includes Bluetooth module cable 370429 001 24 Hard drive cover 383529 001 ...

Page 74: ...rts Catalog 4 3 Miscellaneous Plastics Hardware Kit Table 4 2 Spare Part Number 383549 001 Item Description 1 Bluetooth cover 2 PC Card slot space saver 3 Hard drive cover 4 Memory module compartment cover includes 2 captive screws 5 Tablet PC feet 5 ...

Page 75: ...trated Parts Catalog Maintenance and Service Guide 4 13 4 4 Miscellaneous Cable Kit Table 4 3 Spare Part Number 383516 001 Item Description 1 LED board cable 2 RJ 11 cable 3 TouchPad cable 4 Bluetooth cable ...

Page 76: ... Station 374804 001 Docking Station 374803 001 Docking Station Miscellaneous Plastics Kit 380045 001 Power supply 65 watt 338136 001 Power cords For use in Australia and New Zealand 350188 011 Belgium Europe Greece Norway and Portugal 350188 021 Canada French Canada Latin America Taiwan Thailand and the United States 350188 001 Denmark 350188 081 France 350188 051 Germany 350188 041 Hong Kong and ...

Page 77: ...Kit includes the following screws refer to Appendix B Screw Listing for more information on specifications and usage 383556 001 Phillips PM2 5 13 0 spring loaded screw Phillips PM3 0 4 0 screw Phillips PM2 5 7 0 screw Phillips PM2 0 5 0 screw Phillips PM2 0 4 0 screw Phillips PM1 5 3 5 screw Torx 8 M2 0 18 0 screw Torx 8 M2 0 9 0 screw Torx 8 M2 0 7 5 screw Torx 8 M2 0 5 0 screw Table 4 4 Miscella...

Page 78: ...nada French Canada Latin America Taiwan Thailand and the United States 350188 011 Power cord for use in Australia and New Zealand 350188 021 Power cord for use in Belgium Europe Greece Norway and Portugal 350188 031 Power cord for use in Hong Kong and the United Kingdom 350188 041 Power cord for use in Germany 350188 051 Power cord for use in France 350188 061 Power cord for use in Italy 350188 07...

Page 79: ...ations card for use in the rest of the world 377408 291 802 11a b g ATMC WLAN Mini PCI communications card for use in Japan 377792 001 802 11a b g FRLN WLAN Mini PCI communications card for use in Europe 383458 001 Keyboard with pointing stick for use in the United States 383458 011 Keyboard with pointing stick for use in Australia 383458 021 Keyboard with pointing stick for use in Europe 383458 0...

Page 80: ...stick for use in Hungary 383458 221 Keyboard with pointing stick for use in Czech Republic 383458 231 Keyboard with pointing stick for use in Slovakia 383458 241 Keyboard with pointing stick for use in Poland 383458 251 Keyboard with pointing stick for use in Russia 383458 281 Keyboard with pointing stick for use in Thailand 383458 291 Keyboard with pointing stick for use in Japan 383458 371 Keybo...

Page 81: ...d drive 5400 rpm includes cover frame and connector 383526 001 60 GB hard drive 5400 rpm includes cover frame and connector 383527 001 80 GB hard drive 5400 rpm includes cover frame and connector 383528 001 Fan 383529 001 Hard drive cover 383531 001 Display Hinge Kit 383534 001 Modem board high speed 56K includes modem cable 383535 001 PC23200 1024 MB memory module 383536 001 PC24200 1024 MB memor...

Page 82: ... Pentium M 1 73 GHz processor includes thermal paste 383553 001 Intel Pentium M 1 86 GHz processor includes thermal paste 383554 001 Intel Pentium M 2 00 GHz processor includes thermal paste 383555 001 Intel Pentium M 2 13 GHz processor includes thermal paste 383557 001 Speaker 383559 001 Heat sink 383561 001 Top cover 383562 001 TouchPad 383625 001 RTC battery 383533 001 Label Kit 383556 001 Scre...

Page 83: ...or proper and safe removal and replacement service 5 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver Torx T8 screwdriver Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 84: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the tablet PC ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet PC Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables durin...

Page 85: ...re that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical driv...

Page 86: ... cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughou...

Page 87: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 88: ...equipment Use conductive field service tools such as cutters drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items ...

Page 89: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 90: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 91: ... are 59 screws and screw locks in 11 different sizes that may have to be removed replaced or loosened when servicing the tablet PC Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix B Screw Listing for detailed information on screw and screw lock sizes locations and usage ...

Page 92: ...ide Removal and Replacement Procedures 6 1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the tablet PC Serial Number Location ...

Page 93: ...on Description of Screws Removed 6 3 Preparing the tablet PC for disassembly Battery pack 0 6 4 Hard drive 2 to remove the hard drive cover 1 loosened to remove the hard drive 4 to disassemble the hard drive 6 5 Tablet PC feet 0 6 6 Bluetooth module 2 loosened to remove the Bluetooth cover 6 7 External memory module 2 to remove the memory module compartment cover 6 8 TPM security card 1 6 9 Keyboa...

Page 94: ...install only a Mini PCI device authorized for use in your tablet PC by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore tablet PC functionality Then contact Customer Care 6 16 Button board 1 6 17 Display assembly 6 6 18 Top cover 10 6 19 TouchPad 4 6 20 Speaker 2 6 21 Infrared board 1 6 2...

Page 95: ...nstallation procedures 1 Shut down the tablet PC If you are unsure whether the tablet PC is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the tablet PC 3 Disconnect the power cord Battery Pack Spare Part Number Information 6 cell battery pack 383510 001 ...

Page 96: ...he tablet PC upside down with the rear panel toward you d Slide the battery release latch 1 toward you The left side of the battery pack disengages from the tablet PC e Lift the left side of the battery pack and swing it to the right 2 to remove it Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 97: ...ance and Service Guide 6 7 6 4 Hard Drive 1 Prepare the tablet PC for disassembly Section 6 3 Hard Drive Spare Part Number Information Hard drives all 5400 rpm include cover frame and connector 80 GB 60 GB 40 GB 383527 001 383526 001 383525 001 ...

Page 98: ...M2 0 5 0 screws 1 that secure the hard drive cover to the tablet PC 3 Lift the right side of the hard drive cover and swing it to the left 2 to remove it The hard drive cover is included in the Miscellaneous Plastics Hardware Kit spare part number 383549 001 Removing the Hard Drive Cover ...

Page 99: ...ce and Service Guide 6 9 4 Loosen the PM2 5 13 0 hard drive retention screw 1 5 Grasp the mylar tab 2 on the hard drive and slide the hard drive to the left 3 to disconnect it from the system board 6 Remove the hard drive Removing the Hard Drive ...

Page 100: ...e the four PM3 0 4 0 screws 1 that secure the hard drive frame to the hard drive 8 Lift the frame straight up 2 to remove if from the hard drive 9 Remove the hard drive connector 3 Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive ...

Page 101: ...ures Maintenance and Service Guide 6 11 6 5 Tablet PC Feet The tablet PC feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Hardware Kit spare part number 383549 001 Replacing the Tablet PC Feet ...

Page 102: ... tablet PC with the front toward you 4 Loosen the two PM2 0 5 0 screws 1 that secure the Bluetooth cover to the tablet PC 5 Remove the Bluetooth cover 2 The Bluetooth cover is included in the Miscellaneous Plastics Hardware Kit spare part number 383549 001 Removing the Bluetooth Cover Bluetooth Module Spare Part Number Information Bluetooth wireless module includes Bluetooth module cable 370429 00...

Page 103: ...s Maintenance and Service Guide 6 13 6 Slide the Bluetooth module out of the tablet PC 1 7 Disconnect the Bluetooth module cable 2 from the board Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module ...

Page 104: ...y Module 1 Prepare the tablet PC for disassembly refer to Section 6 3 2 Position the tablet PC with the front toward you Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536 001 383542 001 383538 001 PC23200 1024 MB 512 MB 256 MB 383535 001 383541 001 383537 001 ...

Page 105: ... memory module compartment cover to the tablet PC 4 Lift the left side of the cover and swing it to the right 2 to remove the memory module compartment cover The memory module compartment cover is included in the Miscellaneous Plastics Hardware Kit spare part number 383549 001 Removing the Memory Module Compartment Cover ...

Page 106: ...he memory module The side of the module opposite the socket rises away from the tablet PC 6 Slide the module away from the socket at an angle 2 7 Remove the memory module Memory modules are slotted 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install an external memory module ...

Page 107: ...r Section 6 7 3 Remove the PM1 5 3 5 screw 1 that secures the TPM security card to the tablet PC 4 Lift up on the rear edge of the TPM security card 2 to disconnect it from the system board 5 Remove the TPM security card Removing a TPM Security Card Reverse the above procedure to install the TPM security card TPM Security Card Spare Part Number Information TPM security module 383545 001 ...

Page 108: ...et PC for disassembly Section 6 3 2 Position the tablet PC with the front toward you 3 Remove the two T8M2 0 9 0 screws 1 and the two T8M2 0 18 0 screws 2 that secure the keyboard cover to the tablet PC Removing the Keyboard Cover Screws Keyboard Cover Spare Part Number Information Keyboard cover 383519 001 ...

Page 109: ... and Service Guide 6 19 4 Turn the tablet PC right side up with the front toward you 5 Open the tablet PC as far as possible 6 Lift up the front edges of the keyboard cover until the cover disengages from the tablet PC Releasing the Keyboard Cover ...

Page 110: ...ce Guide Removal and Replacement Procedures 7 Swing the right edge of the keyboard cover forward until the cover disengages from the tablet PC Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover ...

Page 111: ...ng Kong Hungary Iceland Israel Italy Japan Korea Latin America 383458 371 383458 011 383458 181 383458 221 383458 081 383458 021 383458 051 383458 121 383458 041 383458 AC1 383458 211 383458 DD1 383458 BB1 383458 061 383458 291 383458 AD1 383458 161 The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Spain Slovakia Sweden Switzerland Taiwan Thailand Turkey United ...

Page 112: ...6 22 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the following 1 Three T8M2 0 9 0 screws 2 One T8M2 0 5 0 screw Removing the Keyboard Screws ...

Page 113: ...toward you 6 Open the tablet PC as far as possible 7 Slide the keyboard back 1 until the pointing stick cable is accessible 8 Release the zero insertion force ZIF connector to which the pointing stick cable is connected and disconnect the pointing stick cable 2 from the system board Disconnecting the Pointing Stick Cable ...

Page 114: ... disengages from the tablet PC 10 Slide the keyboard forward 2 until it rests on the palm rest 11 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board 12 Remove the keyboard Removing the Keyboard Reverse the above procedure to install the keyboard ...

Page 115: ... Remove the keyboard cover Section 6 9 3 Release the keyboard Section 6 10 4 Disconnect the fan cable 1 from the system board 5 Remove the three T8M2 0 7 5 screws 2 that secure the fan to the tablet PC 6 Remove the fan 3 Removing the Fan Reverse the above procedure to install the fan Fan Spare Part Number Information Fan 383528 001 ...

Page 116: ...assembly Section 6 3 2 Remove the keyboard cover Section 6 9 3 Release the keyboard Section 6 10 4 Remove the fan Section 6 11 5 Remove the four PM2 5 7 0 screws that secure the heat sink to the tablet PC Removing the Heat Sink Screws Heat Sink Spare Part Number Information Heat sink includes thermal paste 383559 001 ...

Page 117: ... to disengage it from the processor 7 Slide the heat sink up and to the right 2 to remove it Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor Removing the Heat Sink ...

Page 118: ...rmal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Thermal Paste Locations Reverse the above procedure to install the heat sink ...

Page 119: ...emove the keyboard cover Section 6 9 3 Release the keyboard Section 6 10 4 Remove the fan Section 6 11 5 Remove the heat sink Section 6 12 Processor Spare Part Number Information Intel Pentium M 2 13 GHz Intel Pentium M 2 00 GHz Intel Pentium M 1 86 GHz Intel Pentium M 1 73 GHz Intel Pentium M 1 60 GHz 383555 001 383554 001 383553 001 383552 001 383551 001 Intel Celeron M 1 50 GHz 384144 001 ...

Page 120: ...ocessor locking screw one quarter turn counterclockwise 1 until you hear a click 7 Lift the processor straight up and remove it 2 The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 121: ... 1 Prepare the tablet PC for disassembly Section 6 3 2 Remove the keyboard cover Section 6 9 3 Release the keyboard Section 6 10 Memory Module Spare Part Number Information PC24200 1024 MB 512 MB 256 MB 383536 001 383542 001 383538 001 PC23200 1024 MB 512 MB 256 MB 383535 001 383541 001 383537 001 ...

Page 122: ...ry module The side of the memory module opposite the socket rises away from the tablet PC 5 Slide the memory module away from the socket at an angle 2 6 Remove the memory module Memory modules are slotted 3 to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install a memory module ...

Page 123: ...59107 001 802 11a b g FRLN WLAN card for use in Europe 802 11a b g FRLN WLAN card for use in Japan 802 11a b g FRLN WLAN card for use in most of the world 802 11a b g FRLN WLAN card for use in the rest of the world 377792 001 373888 291 373888 001 373889 001 802 11a b g DynaStar WLAN card for use in Japan 802 11a b g DynaStar WLAN card for use in most of the world 802 11a b g DynaStar WLAN card fo...

Page 124: ...ons card 5 Spread the two retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI communications card The edge of the card opposite the socket rises away from the tablet PC 6 Remove the Mini PCI communications card by pulling the card away from the socket at a 45 degree angle 3 The Mini PCI communications card is slotted 4 to prevent incorrect installation Removing a Mini PCI ...

Page 125: ...vice Guide 6 35 6 16 Button Board 1 Prepare the tablet PC for disassembly Section 6 3 2 Remove the keyboard cover Section 6 9 3 Release the keyboard Section 6 10 Button Board Spare Part Number Information Button board includes button board cable 383511 001 ...

Page 126: ...vice Guide Removal and Replacement Procedures 4 Disconnect the button board cable 1 from the system board 5 Remove the silver PM2 0 4 0 screw 2 that secures the button board to the switch cover Removing the Button Board Screw ...

Page 127: ...t Procedures Maintenance and Service Guide 6 37 6 Lift the left side of the button board 1 until it rests at angle 7 Remove the button board 2 Removing the Button Board Reverse the above procedure to install the button board ...

Page 128: ...3 2 Remove the keyboard cover Section 6 9 3 Remove the keyboard Section 6 10 4 Close the tablet PC 5 Turn the tablet PC upside down with the rear panel toward you Display Assembly Spare Part Number Information 12 1 inch XGA TFT display assembly includes wireless antenna boards and cables 383548 001 Display Hinge Kit not illustrated 383531 001 ...

Page 129: ...lacement Procedures Maintenance and Service Guide 6 39 6 Remove the two T8M2 0 18 0 screws 1 that secure the base enclosure cover to the tablet PC 7 Remove the base enclosure cover 1 Removing the Base Enclosure Cover ...

Page 130: ...6 40 Maintenance and Service Guide Removal and Replacement Procedures 8 Disconnect the display cable from the system board Disconnecting the Display Cable ...

Page 131: ...e tablet PC as far as possible 11 Disconnect the wireless antenna cables from the Mini PCI communications board 1 12 Disconnect the microphone cable 2 from the system board 13 Remove the wireless antenna cables and the microphone cable from the routing channel 3 and clips 4 through which the cables are routed Disconnecting the Display Cables ...

Page 132: ...uide Removal and Replacement Procedures 14 Rotate the display clockwise 90 degrees 1 15 Remove the two T8M2 0 18 0 screws 2 and the two PM2 0 7 5 screws 3 that secure the display assembly to the tablet PC Removing the Display Screws ...

Page 133: ...rear panel toward you 17 Lift the display assembly slightly until it disengages from the tablet PC 1 18 Route the display connector and cable through the opening 2 in the base enclosure 19 Remove the display assembly Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 134: ...isassembly Section 6 3 and remove the following components a Hard drive Section 6 4 b Keyboard cover Section 6 9 c Keyboard Section 6 10 d Button board Section 6 16 e Display assembly Section 6 17 2 Turn the tablet PC upside down with the front toward you Top Cover Spare Part Number Information Top cover 383561 001 ...

Page 135: ...Removal and Replacement Procedures Maintenance and Service Guide 6 45 3 Remove the seven T8M2 0 9 0 screws that secure the top cover to the base enclosure Removing the Top Cover Screws Part 1 ...

Page 136: ...cedures 4 Turn the tablet PC right side up with the front toward you 5 Remove the two T8M2 0 18 0 screws 1 that secure the rear bezel to the tablet PC 6 Remove the silver PM2 0 4 0 screw 2 secures the top cover to the tablet PC Removing the Top Cover Screws Part 2 ...

Page 137: ... 47 7 Disconnect the TouchPad cable from the system board 1 8 Lift the rear edge of the top cover 2 until it disengages from the base enclosure 9 Lift the top cover straight up 3 and remove it Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 138: ... components a Hard drive Section 6 4 b Keyboard cover Section 6 9 c Keyboard Section 6 10 d Button board Section 6 16 e Display assembly Section 6 17 f Top cover Section 6 18 2 Turn the top cover upside down with the front toward you TouchPad Spare Part Number Information TouchPad 383562 001 TouchPad cable included in the Cable Kit spare part number 383516 001 ...

Page 139: ...Removal and Replacement Procedures Maintenance and Service Guide 6 49 3 Remove the four silver PM2 0 4 0 screws that secure the TouchPad bracket to the top cover Removing the TouchPad Bracket Screw ...

Page 140: ...e and Service Guide Removal and Replacement Procedures 4 Lift the right side of the TouchPad bracket 1 until it rests at an angle 5 Slide the TouchPad bracket to the right 2 and remove it Removing the TouchPad Bracket ...

Page 141: ...dures Maintenance and Service Guide 6 51 6 Lift the right side of the TouchPad 1 until it rests at an angle 7 Slide the TouchPad to the right and remove it 2 Removing the TouchPad Reverse the above procedure to install the TouchPad ...

Page 142: ...he tablet PC for disassembly Section 6 3 and remove the following components a Hard drive Section 6 4 b Keyboard cover Section 6 9 c Keyboard Section 6 10 d Button board Section 6 16 e Display assembly Section 6 17 f Top cover Section 6 18 Speaker Spare Part Number Information Speaker 383557 001 ...

Page 143: ...sconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2 3 Remove the two T8M2 0 5 0 screws 3 that secure the speaker to the tablet PC 4 Remove the speaker 4 Removing the Speaker Reverse the above procedure to install the speaker ...

Page 144: ...embly Section 6 3 and remove the following components a Hard drive Section 6 4 b Keyboard cover Section 6 9 c Keyboard Section 6 10 d Button board Section 6 16 e Display assembly Section 6 17 f Top cover Section 6 18 g Speaker Section 6 20 Infrared Board Spare Part Number Information Infrared board includes cable 383513 001 ...

Page 145: ...r to which the infrared board cable is connected and disconnect the cable 1 from the system board 3 Remove the T8M2 0 5 0 screw 2 that secures the infrared board to the system board 4 Remove the infrared board 3 Removing the Infrared Board Reverse the above procedure to install the infrared board ...

Page 146: ... 13 Mini PCI communications card Section 6 15 Modem board Section 6 23 RTC battery Section 6 24 1 Prepare the tablet PC for disassembly Section 6 3 and remove the following components a Hard drive Section 6 4 b Bluetooth module Section 6 6 c Keyboard cover Section 6 9 d Keyboard Section 6 10 e Fan Section 6 11 f Heat sink Section 6 12 g Button board Section 6 16 h Display assembly Section 6 17 i T...

Page 147: ...on the tablet PC with the front toward you 3 Remove the four T8M2 0 5 0 screws 1 that secure the system board to the tablet PC 4 Remove the T8M2 0 7 5 screw 2 that secures the system board spacer to the tablet PC 5 Remove the system board spacer 3 Removing the System Board Screws ...

Page 148: ...ment Procedures 6 Lift the left side of the system board 1 until the hard drive connector 2 is clear of the base enclosure 7 Slide the system board to the left 3 to remove it Removing the System Board Reverse the above procedure to install the system board ...

Page 149: ...6 4 b Bluetooth module Section 6 6 c Keyboard cover Section 6 9 d Keyboard Section 6 10 e Fan Section 6 11 f Heat sink Section 6 12 g Button board Section 6 16 h Display assembly Section 6 17 i Top cover Section 6 18 j Speaker Section 6 20 k Infrared board Section 6 21 l System board Section 6 22 Modem Board Spare Part Number Information Modem board high speed 56K includes modem cable 383534 001 ...

Page 150: ...ect the modem cable from the two connectors 1 on the system board 4 Remove the two black PM2 0 4 0 screws 2 that secure the modem board to the system board 5 Lift the right side of the modem board 3 to disconnect it from the system board 6 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 151: ...Hard drive Section 6 4 b Bluetooth module Section 6 6 c Switch cover Section 6 9 d Keyboard Section 6 10 e Fan Section 6 11 f Heat sink Section 6 12 g Button board Section 6 16 h Display assembly Section 6 17 i Top cover Section 6 18 j Speaker Section 6 20 k Infrared board Section 6 21 l System board Section 6 22 RTC Battery Spare Part Number Information RTC battery 383265 001 ...

Page 152: ... Removal and Replacement Procedures 2 Turn the system board upside down with the left side toward you 3 Remove the RTC battery from the system board socket Removing the RTC Battery Reverse the above procedure to install the RTC battery ...

Page 153: ...ght front to back Width Depth 30 2 to 31 5 mm 285 mm 235 mm 1 19 to 1 24 in 11 22 in 9 in Weight 2 04 kg 4 5 lbs Input Power Operating voltage Operating current 18 5 V dc 3 5 A 65 W 3 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F to 140 F ...

Page 154: ...5 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The tablet PC operates well within t...

Page 155: ... 1 cm 39 1 cm 8 1 in 13 0 in 15 4 in Number of colors Up to 16 8 million Contrast ratio 150 1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0 300 0 300 mm 1024 768 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 3 5 W Viewing angle 65 horizontal 50 vertical typical ...

Page 156: ...c ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 156 301 488 117 210 240 78 140 160 Disk rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to h...

Page 157: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 9 40 cm 13 40 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 10 8 V 4 8 Ah 52 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 158: ... System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 159: ...Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller...

Page 160: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 7 6 System Interrupts Continued ...

Page 161: ...controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 162: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 7 7 System I O Addresses Continued ...

Page 163: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 7 7 Sy...

Page 164: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 165: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 166: ... Service Guide Connector Pin Assignments Table A 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 167: ...ble A 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 168: ...A 4 Maintenance and Service Guide Connector Pin Assignments Table A 5 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 169: ...Connector Pin Assignments Maintenance and Service Guide A 5 Table A 6 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 170: ...Guide Connector Pin Assignments Table A 7 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 171: ...crew Listing This appendix provides specification and reference information for the screws and screw locks used in the tablet PC All screws and screw locks listed in this appendix are available in the Screw Kit spare part number 383556 001 ...

Page 172: ...lips PM2 0 5 0 Screw Color Qty Length Thread Head Width Black 6 5 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the hard drive cover to the tablet PC documented in Section 6 4 2 Two screws that secure the memory module compartment drive cover to the tablet PC documented in Section 6 7 mm ...

Page 173: ... Screw Locations Table C 1 Phillips PM2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 6 5 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the Bluetooth cover to the tablet PC screws are captured on the cover by C clips documented in Section 6 6 mm ...

Page 174: ...d Head Width Silver 1 13 0 mm 2 5 mm 5 5 mm Where used 1 One screw that secures the hard drive to the tablet PC screw is captured on the hard drive frame by a C clip documented in Section 6 5 mm Table C 3 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 3 0 mm 5 5 mm Where used 2 Four screws that secure the hard drive frame to the hard drive documented in Section 6 5 mm ...

Page 175: ...ide B 5 Phillips M1 5 3 5 Screw Location Table C 4 Phillips PM1 5 3 5 Screw Color Qty Length Thread Head Width Silver 1 3 5 mm 1 5 mm 4 5 mm Where used One screw that secures the TPM security card to the tablet PC documented in Section 6 8 mm ...

Page 176: ...ew Listing Torx T8M2 0 18 0 Screw Locations Table C 5 Torx T8M2 0 18 0 Screw Color Qty Length Thread Head Width Black 8 18 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the keyboard cover to the tablet PC documented in Section 6 9 mm ...

Page 177: ... 7 Torx T8M2 0 18 0 Screw Locations Table C 5 Torx T8M2 0 18 0 Screw Continued Color Qty Length Thread Head Width Black 8 18 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the base enclosure cover to the tablet PC documented in Section 6 17 mm ...

Page 178: ...ting Torx T8M2 0 18 0 Screw Locations Table C 5 Torx T8M2 0 18 0 Screw Continued Color Qty Length Thread Head Width Black 8 18 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the tablet PC documented in Section 6 17 mm ...

Page 179: ...ide B 9 Torx T8M2 0 18 0 Screw Locations Table C 5 Torx T8M2 0 18 0 Screw Continued Color Qty Length Thread Head Width Black 8 18 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the top cover to the tablet PC documented in Section 6 18 mm ...

Page 180: ... Length Thread Head Width Black 12 9 0 mm 2 0 mm 4 5 mm Where used 1 Three screws that secure the keyboard to the tablet PC documented in Section 6 9 2 Two screws that secure the keyboard cover to the tablet PC documented in Section 6 9 3 Seven screws that secure the top cover to the tablet PC documented in Section 6 18 mm ...

Page 181: ...ervice Guide B 11 Torx T8M2 0 7 5 Screw Locations Table C 7 Torx T8M2 0 7 5 Screw Color Qty Length Thread Head Width Silver 6 7 5 mm 2 0 mm 4 5 mm Where used 3 screws that secure the fan to the tablet PC documented in Section 6 11 mm ...

Page 182: ...sting Torx T8M2 0 7 5 Screw Locations Table C 7 Torx T8M2 0 7 5 Screw Continued Color Qty Length Thread Head Width Silver 6 7 5 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the tablet PC documented in Section 6 17 mm ...

Page 183: ... T8M2 0 7 5 Screw Location Table C 7 Torx T8M2 0 7 5 Screw Continued Color Qty Length Thread Head Width Silver 6 7 5 mm 2 0 mm 4 5 mm Where used One screw that secures the system board and system board spacer to the tablet PC documented in Section 6 22 mm ...

Page 184: ...crew Listing Phillips M2 5 7 0 Screw Locations Table C 8 Phillips PM2 5 7 0 Screw Color Qty Length Thread Head Width Black 4 7 0 mm 2 5 mm 4 0 mm Where used 4 screws that secure the heat sink to the tablet PC documented in Section 6 12 mm ...

Page 185: ...ice Guide B 15 Torx T8M2 0 5 0 Screw Location Table C 9 Torx T8M2 0 5 0 Screw Color Qty Length Thread Head Width Black 8 5 0 mm 2 0 mm 4 5 mm Where used One screw that secures the keyboard to the tablet PC documented in Section 6 10 mm ...

Page 186: ...le C 9 Torx T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 8 5 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the speaker to the tablet PC documented in Section 6 20 2 One screw that secures the infrared board to the tablet PC documented in Section 6 21 mm ...

Page 187: ...ide B 17 Torx T8M2 0 5 0 Screw Locations Table C 9 Torx T8M2 0 5 0 Screw Continued Color Qty Length Thread Head Width Black 8 5 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the system board to the tablet PC documented in Section 6 22 mm ...

Page 188: ... Table C 10 Silver Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Silver 6 4 0 mm 2 0 mm 4 0 mm Where used 1 One screw that secures the button board to the tablet PC documented in Section 6 16 2 One screw that secures the top cover to the tablet PC documented in Section 6 18 mm ...

Page 189: ...er Phillips M2 0 4 0 Screw Locations Table C 10 Silver Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 6 2 0 mm 4 0 mm 4 0 mm Where used 4 screws that secure the TouchPad bracket to the top cover documented in Section 6 19 mm ...

Page 190: ...ing Black Phillips M2 0 4 0 Screw Locations Table C 11 Black Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Black 2 2 0 mm 4 0 mm 4 0 mm Where used 2 screws that secure the modem board to the system board documented in Section 6 23 mm ...

Page 191: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 192: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 193: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 194: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 195: ...re cover location 1 21 spare part number 4 11 4 19 base enclosure spare part number 4 11 4 19 battery bay 1 21 battery light 1 7 battery pack removal 6 6 spare part number 4 11 4 19 6 5 specifications 7 5 battery release latch 1 21 Bluetooth cable 4 13 Bluetooth cover illustrated 4 12 removal 6 12 Bluetooth module location 1 7 removal 6 12 spare part number 4 11 4 17 6 12 bottom components 1 20 bu...

Page 196: ...iew 1 22 disassembly sequence chart 6 3 diskette drive OS loading problems 2 21 precautions 5 3 display assembly removal 6 38 spare part number 4 3 4 20 6 38 specifications 7 3 display components 1 18 Display Hinge Kit spare part number 4 3 4 19 6 38 display release button 1 7 docking connector 1 21 docking device troubleshooting 2 16 Docking Station HP spare part number 4 14 4 17 drives preventin...

Page 197: ...7 spare part numbers 4 11 4 19 6 7 specifications 7 4 hard drive cover location 1 21 removal 6 8 spare part number 4 11 4 19 hard drive light 1 7 headphone jack pin assignments A 1 heat sink removal 6 26 spare part number 4 7 4 20 6 26 HP Advanced Docking Station spare part number 4 14 4 17 HP Docking Station spare part number 4 14 4 17 I I O address specifications 7 9 Info Center button 1 11 infr...

Page 198: ...al 6 33 spare part numbers 4 7 4 16 4 17 Miscellaneous Cable Kit components 4 13 spare part number 4 13 4 19 Miscellaneous Plastics Kit for use with Docking Station spare part number 4 14 4 17 Miscellaneous Plastics Hardware Kit components 4 12 spare part number 4 9 4 12 4 20 modem board removal 6 59 spare part number 4 9 4 19 6 59 modem cable 4 13 modem jack pin assignments A 4 modem troubleshoot...

Page 199: ... troubleshooting 2 10 power standby light 1 6 Presentation Mode button 1 17 processor removal 6 29 spare part numbers 4 9 4 20 6 29 Q Q button 1 19 R rear components 1 10 1 12 removal replacement preliminaries 5 1 procedures 6 1 right side components 1 8 RJ 11 cable 4 13 RJ 11 jack location 1 13 pin assignments A 4 RJ 45 jack location 1 13 pin assignments A 5 Rotate button 1 19 RTC battery removal...

Page 200: ...pecifications 7 1 tools required 5 1 top components 1 16 top cover removal 6 44 spare part number 4 5 4 20 6 44 TouchPad 1 17 removal 6 48 spare part number 4 5 4 20 6 48 TouchPad buttons 1 17 TouchPad cable 4 13 TouchPad scroll zone 1 17 TPM security module removal 6 17 spare part number 4 11 4 20 6 17 transporting precautions 5 5 travel battery connector 1 21 troubleshooting audio 2 23 Computer ...

Page 201: ...uide Index 7 V vents 1 10 1 17 1 21 video troubleshooting 2 14 volume buttons 1 17 W Windows applications key 1 15 Windows logo key 1 15 Windows Security button 1 19 wireless button 1 11 wireless light 1 6 workstation precautions 5 6 ...

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