AMX AXU-MSP16, Instruction Manual

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AXU-MSP Series and AXM-MSP32 Technical Support 19
Technical Support
Overview
Prior to calling AMX for assistance, check your AXlink, power, and cable
connections, and the integrity of your software operating system. Reload the
software to see if something in the program is causing the problem. If the problem is
not resolved, reload the program from a new copy of your master disk. If you still
have a service problem, refer to the chart Figure 25 and the map in Figure 26 to
determine your team, then call your AMX Support Team for technical assistance.
Sales and Support Team Telephone Numbers
Team Telephone Number
East 800/75-AMX-75
Central 800/85-AMX-85
West 800/55-AMX-55
Special Projects 800/45-AMX-45
International +(1) 972-907-6247
Synergy 800/95-AMX-95
East
Central West
Figure 25
Sales and support team
telephone numbers
Figure 26
Sales and support team map