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AMTC iQueue Digital Media Player Installation and Operation Guide 5/24/2012                                                       Page 8 
 
 
 

the external music source to its previous level. The player will repeat this 
process using all of the files on the SD memory card. The player will then 
return to the “top of the list” and repeat the process. The order in which 
the files on the SD memory card are played is determined as specified in 
the previous paragraph. The interval of external music played between 
files is set via the website.  By default, the player will play the files from 
the card with no interval, and the external music source will not be heard. 
 
IMPORTANT NOTE: Most businesses must pay music royalties if they 
play music over a sound system on their premises. AMTC can provide 
an inexpensive commercial-free music service with all royalties included. 
Please contact us for information. 
 
Adjusting Volume 
 
If your iQueue is connected to your phone system, call from one line to 
another and have someone place you on hold. Adjust the OUTPUT 
VOLUME (clockwise to increase) to the desired level using the provided 
screwdriver. If the volume remains too low, minimize the volume, and 
then switch the audio cable to the AMPLIFIED OUTPUT connector. 
Then, increase the OUTPUT VOLUME to the desired level. 
 
If your iQueue is connected to a PA amplifier, volume should be con-
trolled using the PA amplifier.  
 
If an external music source is connected, its volume should be adjusted 
to match the volume of the files played by the iQueue. While a message 
is playing, adjust the INPUT VOLUME so that the external audio source 
cannot be heard. After the message has finished playing, the music’s 
volume should increase and the message source will become inaudible. 
This may require several adjustments before the appropriate volume lev-
els are reached. 
 

Summary of Contents for iQueue

Page 1: ...iQueue Digital Media Player Installation and Operation Guide 4091 AMTC Center Drive Clearwater FL 33764 6976 727 531 3105 727 531 3965 www amtc com ...

Page 2: ...ever be situated on a bed sofa rug or similar surface that may block ventilation openings or placed in a built in installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings 7 Heat The unit should be situated away from heat sources such as radiators heat registers stoves or other appliances including amplifiers that produce heat 8 Dust The unit shoul...

Page 3: ...female to mono male Audio adapter 2 RCA female to 3 5mm mono male SD memory card USB SD memory card reader writer Rubber mounting feet Mini Philips screwdriver for adjusting volume controls Earphones for testing audio output Controls Connections X X 9VDC POWER INPUT AMPLIFIED OUTPUT 3 5mm mono LINE OUTPUT 3 5mm mono OUTPUT VOLUME INPUT VOLUME SD CARD SLOT PROGRAMMING CONNECTOR FACTORY USE ONLY LIN...

Page 4: ...one sys tem must be capable of playing messaging on hold MOH Nearly every business telephone system made in the past 20 years has this capability The method for connecting the player to the phone system varies by manufacturer and model IMPORTANT If your phones are not connect ed to a central control box a k a KSU or Key Service Unit you will need a special adapter to give you MOH capability Call A...

Page 5: ...e audio adapter 2 to convert the RCA male connector of the provided audio cable to a 3 5mm mono male connector Other possible connection types you may encounter Screw Terminals Occasionally you will find a pair of screws as the phone system s MOH input Cut the RCA male connector off of the provided audio cable Carefully strip back approximately 1 5 of the vinyl outer jacket of the cable Inside you...

Page 6: ...chment requires a special tool A professional telephone system technician will probably be required to connect your player B To a sound system Connect the 3 5mm mono male connector of the provided 6 ft audio ca ble into the output LINE OUTPUT on the player and the RCA male con nector into an auxiliary input of the sound system amplifier If the auxilia ry input is a 3 5mm female connector use audio...

Page 7: ...ter many newer computers have a built in SD card slot elim inating the need for the SDCRW If you are using Windows XP or new er the SDCRW should be immediately recognized as an additional drive Older versions of Windows may require installation of a driver and are not supported by AMTC You may move or copy audio files to the SD card as you would any other drive The average 30 second message is app...

Page 8: ... royalties included Please contact us for information Adjusting Volume If your iQueue is connected to your phone system call from one line to another and have someone place you on hold Adjust the OUTPUT VOLUME clockwise to increase to the desired level using the provided screwdriver If the volume remains too low minimize the volume and then switch the audio cable to the AMPLIFIED OUTPUT connector ...

Page 9: ...he website Audio files are encrypted to the serial number of the player and will not play on other iQueue players No audio Intermittent audio Scratchy audio Check connections between the audio cables adapters the player and the phone system PA amplifier Distorted audio The player s audio output level may be overloading the input of the phone system PA amplifier Reduce output level of player Audio ...

Page 10: ... the U S A its possessions or territories 5 Compatibility of this product with any particular interface This warranty may be enforced only by the original purchaser In the event this product needs service contact AMTC at 1 800 741 AMTC 2682 We will advise you of proper procedure Please do not return the product to AMTC without prior authorization Whenever warranty service is required you may be re...

Page 11: ...idth x 200 mm length x 28 5 mm height 7 12 in width x 7 875 in length x 1 12 in height Weight 312 g 11 oz Audio Connectors 3 5mm mono female Power Connector 2 5mm female Power Adapter Input Output 110 120VAC 9VDC 500mA 2012 Applied Media Technologies Corporation All rights reserved Subscription governed by Applied Media Technologies Corporation Terms Conditions agreed to at time of purchase ...

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