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AMS AMS-CZYG008-NG, Manual, Page: 17 / 18

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AMS AMS-CZYG008-NG Manual Download Page 17

17/

18

TROUBLESHOOTING

Problem: Sudden drop in gas

fl

ow, or a reduced

fl

ame height

Possible Cause 1:

Out of gas.

-

Call your local gas company.

Possible Cause 2:

Excess

fl

ow safety device may have been activated.

-

Turn control knob to “OFF”, wait 30 seconds and light outdoor

fi

re table. If

flames are still too low reset the excessive flow safety device by rutning off

the control knob and the gas supply. Disconnect the quick disconnect socket.

Turn the burner control knob to “HIGH”. Wait 1 minute. Turn the burner

control knob off. Reconnect the quick disconnect socket, turn on the main

gas supply and perform a leak check at the natural gas connection.

Problem: Irregular

fl

ame pattern,

fl

ame does not run the full length of the burner

Possible Cause 1:

Burner ports are clogged or blocked.

-

Clean burner ports. Do this by inserting a

paperclip in to each of the burner ports to

ensure they are not clogged.

WARNING:

Make

sure burner is not on, and has

had sufficient t

ime to cool before touching it.

Problem: Flame blow out

Possible Cause 1:

High or gusting winds.

-

Increase

fl

ame to “HIGH” setting.

Possible Cause 2:

Low natural gas pressure.

-

Call your local gas company.

Possible Cause 3:

Excess

fl

ow valve tripped.

-

Refer to “Problem: Sudden drop in gas

fl

ow”

Burner Ports

5mm

Burner Ports

Summary of Contents for AMS-CZYG008-NG

Page 1: ...y before installing or servicing this equipment Installation and service must be performed by a qualified installer service agency or gas supplier Improper installation adjustment alteration service or maintenance can cause injury or property damage The instructions shall be marked with directions to the installer to leave them with the consumer and to the consumer to retain them for future referen...

Page 2: ... instructions before assembling and using the appliance Follow all warnings and instructions when using the appliance If instructions or parts are missing please contact Xiamen Charm garden or local distributors DANGER CARBON MONOXIDE HAZARD This appliance can produce carbon monoxide which has no odor Using it in an enclosed space can kill you Never use this appliance in an enclosed space such as ...

Page 3: ...the gas supply piping system during any pressure testing of that system at test pressures in excess of 1 2 of psi 3 5 kPa The appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psi 3 5 kPa Keep these instructions for future reference If y...

Page 4: ...table DO NOT use in windy conditions and keep all electrical cords away from a hot outdoor fire table Certain areas of this outdoor fire table when in use will become too hot to touch Do not touch hot surfaces until the unit has cooled unless you are wearing protective gear such as insulated pot holders or heat resistant gloves or mittens to avoid burns Clothing or other flammable materiales should...

Page 5: ...are created by the combustion of natural gas Your natural gas fire pit is designed to operate on natural gas only at a pressure of seven inches water column 7 W C Check with your gas utility for local gas pressure because in some areas natural gas pressure varies Also check with your gas company or with local building codes for instructions to install gas supply line or call a licensed and qualified...

Page 6: ...olated from the gas supply piping system by closing the Individual manual shut off valve during any pressure testing of the gas supply piping system at least equal to or less than 1 2 psi 3 5 kPa WARNING Burner valves are pre tested at the factory to operate on natural gas Do not attempt to convert or change During any high pressure testing of the gas supply piping system at test pressures in exce...

Page 7: ...e and Quick Disconnect 1 3 Lava Rock 1 4 Battery 1 2 3 1 4 WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury ...

Page 8: ...included Place lava rock by hand DO NOT dump bag out in to the tray to avoid clogging the burner with dust Position the lava rock to a level about 1 above the top of the burner Make sure that you do not block the igniter box with lava rock to ensure proper ignition 1 2 ...

Page 9: ... Code Socket connection must be made outdoors Connecting the Socket Coat the gas supply pipe nipple with gas resistant pipe compound or approved Teflon PTFE tape Screw socket onto gas supply pipe house gas source as shown to the right and wrench tighten The quick disconnect socket should never be connected to the fire table Direction of gas flow is indicated on the socket 3 4 Wall ...

Page 10: ...ect socket and insert the unattached end of the gas hose into the socket Release the sleeve and continue pushing the hose into the socket until the sleeve snaps into the locked position After making all connections perform a leak test as described on page 12 of this manual 5 Wall ...

Page 11: ... with 3 parts water in a spray bottle Make sure control knob is OFF Then turn natural gas on at its source Spray leak solution on valve connections paying particular attention to the areas indicated by arrows If any bubbles appear turn natural gas off reconnect and re test If you continue to see bubbles after several attempts disconnect natural gas source and contact the supplier for assistance If...

Page 12: ...n does not occur in 30 seconds turn control knob to the OFF position and turn gas off at the source wait 5 minutes until gas has cleared and repeat lightingprocedure 9 After lighting rotate the burner control knob counter clockwise to Low setting Observe flame make sure all burner ports are lit Flame height should be no higher than 13 inches tall 10 Adjust the flame to the desired height with the ...

Page 13: ... of the polish lines 4 Note Even the finest cleaning powders can scratch or burnish a mill rolled finish On polished finishes rubbing or wiping should be done in the direction of polish lines 1 Turn off the gas supply and disconnect the quick connect valve 2 Carefully remove rock filler and store components flat to protect them from breakage 3 Always cover your outdoor fire table when not in use S...

Page 14: ...ke sure the electrode wire is correctly connected Both elect rode wires must be fully inserted in to the igniter box 2 Make sure that the pilot housing is unobstructed Clear any debris on top of the pilot housing and make sure there is no debris between the igniter pin thermocouple and the burner tube CORRECT INCORRECT ...

Page 15: ...and thermocouple are correctly positioned The igniter pin should be pointed straight to the thermocouple The thermocouple should be positioned 5mm away from the burner tube Thermocouple Wire 4 Make sure that the thermocouple wire is correctly positioned The thermocouple wire should be in line with the valve Thermocouple Igniter Pin 5mm 15 18 ...

Page 16: ... Possible Cause 1 Hose from gas fire table is pinched Make sure the hose is not pinched between the fire table and the source of the gas Possible Cause 2 Flame is being obstructed at burner ports Make sure that the gas ports on the burner are free of any lava rocks so that the flame can flow naturally Possible Cause 4 Wire loose or disconnected Reference page 16 step 1 reconnect wire Possible Caus...

Page 17: ... the quick disconnect socket turn on the main gas supply and perform a leak check at the natural gas connection Problem Irregular flame pattern flame does not run the full length of the burner Possible Cause 1 Burner ports are clogged or blocked Clean burner ports Do this by inserting a paperclip in to each of the burner ports to ensure they are not clogged WARNING Make sure burner is not on and has...

Page 18: ...lines must be installed by a licensed gas fitter Damage caused by shipping staining and abuse are not covered under this warranty Dings dents and scratches fading and natural weathering are not covered under this warranty Decorative rock is not covered under this warranty Improper installations repair or modifications made by anyone other than our company or its authorized agents will void this wa...

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