Amped Wireless TAP-EX User Manual Download Page 2

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TAP-EX

USER’S GUIDE

CONTENTS

INTRODUCTION ..................................................................... 3

GETTING STARTED ................................................................. 4

Package Contents ...................................................................... 4

Product Description ................................................................... 5

SETUP GUIDE (TOUCH)

........................................................... 6

Find a Setup Location ................................................................ 6

Navigating the Touch Screen Menu .......................................... 8

Welcome to the Dashboard ...................................................... 9

Select a Home Network to Extend........................................... 10

Connecting to a Secure Network ............................................. 11

Extended Network Settings ..................................................... 12

Setup Summary ....................................................................... 14

MORE SETTINGS (TOUCH)

.................................................... 16

Home Network Settings .......................................................... 17

Extended Network Settings ..................................................... 18

Guest Networks. ...................................................................... 19

Connected Devices .................................................................. 20

Wi-Fi Coverage Controls .......................................................... 21

Access Schedule ...................................................................... 22

User Access ............................................................................. 24

MANAGEMENT SETTINGS (TOUCH)

...................................... 25

Screen Settings ........................................................................ 25

Clock / Date ............................................................................. 26

System Details ......................................................................... 27

Statistics ................................................................................... 29

USB Storage ............................................................................. 30

System Logs ............................................................................. 34

Upgrade Firmware ................................................................... 35

ACCESSING THE WEB MENU

................................................. 36

SETUP GUIDE (WEB MENU)

.................................................. 37

Find a Setup Location ............................................................... 37

Connect your PC or Tablet to the Range Extender ................... 38

Open your Web Browser to Access the Setup Wizard ............. 39

Welcome to the Dashboard ..................................................... 40

Scan for a Home Network to Extend ........................................ 41

Connecting to a Secure Network ............................................. 42

Extended Network Settings ..................................................... 43

Setup Summary ........................................................................ 46

Summary of Contents for TAP-EX

Page 1: ...User s Guide TAP EX HIGHPOWER TM TOUCH SCREEN WI FI RANGE EXTENDER ...

Page 2: ...etwork Settings 18 Guest Networks 19 Connected Devices 20 Wi Fi Coverage Controls 21 Access Schedule 22 User Access 24 MANAGEMENT SETTINGS TOUCH 25 Screen Settings 25 Clock Date 26 System Details 27 Statistics 29 USB Storage 30 System Logs 34 Upgrade Firmware 35 ACCESSING THE WEB MENU 36 SETUP GUIDE WEB MENU 37 Find a Setup Location 37 Connect your PC or Tablet to the Range Extender 38 Open your W...

Page 3: ...ttings 56 NETWORK SETTINGS WEB MENU 58 USB STORAGE WEB MENU 60 MANAGEMENT FEATURES WEB MENU 64 Device Status 65 Statistics 67 System Clock 68 System Logs 69 Upgrade Firmware 70 Save and Reload Settings 72 Password Settings 73 TECHNICAL SPECIFICATIONS 74 DEFAULT SETTINGS 75 TROUBLESHOOTING AND SUPPORT INFORMATION 76 WARRANTY AND REGULATORY INFORMATION 92 LEGAL NOTICES AND DISCLAIMERS 99 ...

Page 4: ...ality products through innovation and advanced technology We pride ourselves on delivering products that outperform the competition and go beyond your expectations If you have any questions please feel free to contact us We d love to hear from you and thank you for your support Email sales ampedwireless com Call 888 573 8830 Web www ampedwireless com ...

Page 5: ... Package Contents Check to make sure you have all the contents within your package High Power Touch Screen Wi Fi Range Extender Detachable High Gain Antenna Stylus Setup Guide CD User s Manual Installation Video Product Stand Power Adapter ...

Page 6: ...s ANT RJ SMA antenna connector Compatible with all antennas that have RP SMA connectors 4 Reset Button used to reset device Push down once to reboot hold down for 5 10 seconds to reset to factory default settings 5 USB Port USB 2 0 Port used to attach USB storage devices such as a USB flash drive or external hard drive for file sharing 6 Wired Ports RJ 45 ports for connecting wired computers or ne...

Page 7: ...SCREEN Find a Setup Location The location of where you install the Range Extender is very important to how it will function The optimal setup location should be somewhere no more than halfway between your Wi Fi router and your Wi Fi dead zone ...

Page 8: ...e Extender a Attach the included antenna b Attach the Power Adapter to the Range Extender s PWR Port and plug it into an available power outlet c The Amped Wireless logo will appear as the unit boots up then the Dashboard screen will appear ...

Page 9: ...und on the upper left corner of many screens to navigate back to the previous page Home Button Tap the Home icon found on the bottom of many screens to return to the Dashboard at any time Navigation Button Tap the Left or Right Arrow to navigate between multiple pages for one screen The dots in this example indicate there are 3 pages to see Keyboards Keypads Tap on a Blank Field to access a keyboa...

Page 10: ...he Range Extender Tap SCAN to find an available network to extend During the setup process the wizard will refer to the Home Network and the Extended Network The Home Network is the network you are trying to extend The Extended Network is the network that is rebroadcasted and extended by the Range Extender ...

Page 11: ...70 the Range Extender may be placed too far from the Wi Fi network that you are trying to extend Move your Range Extender closer to the Wi Fi network that you are trying to extend and tap Rescan to scan again The Scan results page will display information regarding the name of the network SSID the channel which the Wi Fi network is operating on and the security type of the network The results page...

Page 12: ...ot select a secure network you will not see this page Enter the security key in the space provided You do not need to select what type of security it is just simply type in the key and tap Next The Wizard will automatically detect your home network s security settings If you do not know the key to the network you are trying to extend then tap the Back arrow to select another network ...

Page 13: ...e settings from your Home Network the wizard will copy the SSID and Security Key of your Home Network The SSID of the Extended Network will have a _RE at the end of its name For example Home_Network_RE You can also manually enter a new network ID and security key The new security key must be at least 8 characters long Tap Next to apply the settings ...

Page 14: ...TAP EX USER S GUIDE 13 Applying Settings DO NOT LEAVE THIS SCREEN Allow the progress bar to complete and the Wizard will automatically redirect you to the next step ...

Page 15: ...ender in an optimal location you may do so now All Range Extender settings are saved and the unit can be safely powered off for relocation You may also attach any wired network devices to the wired ports on the side of the Range Extender at this time If you experience any problems during this process please contact our Amped Wireless Elite Support at 888 573 8820 or 909 217 3168 ...

Page 16: ...t directly to your Home Network Wi Fi router If you are unable to access the internet through the Home Network Wi Fi router you must first fix this problem The Range Extender will not be able to obtain internet access through a router that does not have internet access Once Internet access is restored on your Home Network Wi Fi router connect to the Range Extender again and retry the Wizard f Retu...

Page 17: ...you can easily configure with the touch of your finger To access the main Settings Menu tap Settings from the Dashboard From there you can access additional Wi Fi Settings or Management Settings Note For more advanced features and detailed options please access the web menu through your web browser setup ampedwireless com ...

Page 18: ...ication name of the Home Network you wish to connect to Security Key Enter the Security Key of the Home Network This is the password that you normally use when connecting directly to your home Wi Fi connection Security Type Select the encryption method used by your Home Network Channel Number Enter the Channel number of the Home Network If the Settings entered here do not match the Settings of you...

Page 19: ... of the repeated extended network Security Key Enter the security key of the Extended Network This is the password that your network devices will use to connect to the Extended Network Security Type Select the encryption method used by the Home Network This setting must match the Security Type setting of your Home Network router More detailed settings can be found by accessing the web menu setup a...

Page 20: ...is the Identification name of your new Guest Network Security Key Enter the security key of the Guest Network This is the password that your network devices will use to connect your new Guest Network Security Type Select the encryption method used by the Home Network This setting must match the Security Type setting of your Home Network router More detailed settings can be found by accessing the w...

Page 21: ...ettings Touch Connected Devices Connected Devices displays all users currently connected to the Range Extender s Extended Network It provides a list of MAC Addresses for each connected device and the sent and received data for each ...

Page 22: ...e distance of your Extended Wi Fi Network For a smaller coverage area you can select a lower output power For the maximum Wi Fi coverage select the 100 selection Note that if you select a lower output power your connection to your Home Network will also decrease in range So be careful and test your signal strength after each adjustment ...

Page 23: ...rst day and tap Next c Then select the time frame during that day that you wish for Wi Fi to be available Tap Apply to save your settings d Tap the next day that you wish to schedule and then repeat steps a c Your Access Schedule will also control the Internet access for wired connections For more detailed settings access setup ampedwireless com Note Make sure you have already configured your Syst...

Page 24: ...up simple and easy Some Wi Fi routers and adapters support this feature with varying names i e One Touch Setup or WPS You may enable WPS setup here by tapping Start WPS PBC Follow the steps on the Range Extender to complete WPS setup More detailed settings can be found by accessing the web menu setup ampedwireless com ...

Page 25: ...the Extended Network Each Wi Fi device has a unique address called a MAC address a 12 digit hex number By inputting the MAC address into the field you can define whether that device is allowed to connect to your network or not allowed Tap Select from Connected Devices to conveniently alter the access of devices that are already connected to the Extended Network ...

Page 26: ...f simply by touching the screen The Lock Passcode is a 4 digit security code used to secure access to the screen If the Passcode is incorrect the Touch Screen Menu will not appear Note If you forget your passcode simply reset the Range Extender back to default settings by holding down the reset button on the right panel of the Range Extender for 5 10 seconds Show Clock After Timeout The Range Exte...

Page 27: ...Range Extender by syncing with the Your clock and date settings need to be accurate in order for Logs and Wi Fi Access Schedules to work correctly If you wish for the Clock to show on your screen when the Range Extender is timed out toggle this to On Be sure to Apply settings to save them ...

Page 28: ...ct and the channel number matches your Home Network s channel number settings Connection Status The Connection State will say Connected when there are no problems with the connection to your Home Network Extended Wi Fi Network Settings This shows the current settings for your Extended Wi Fi Network The IP settings for your Range Extender will change as you connect and disconnect from your Home Net...

Page 29: ...n the version and build time of your firmware This is used to help our support department determine what firmware version your device is running The Current Date Time is the setting for the System Clock If this time is off go to the System Clock section and configure your system time ...

Page 30: ...data activity for all upload and download data between the Home Network and the Range Extender Extended Wi Fi Network These statistics show all data activity for all users connected wirelessly to the Range Extender Wired Network The Wired Connection statistics show all data activity for all users physically connected to the wired ports on the Range Extender ...

Page 31: ... hard drive to the USB port on the side of the Range Extender and follow the directions below for your operating system The computer must be connected to your Home Network or Extended Network in order to access the storage device You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access More detailed settings can be found by accessing the web ...

Page 32: ...he Start button b Click Computer c On the Computer page the drive should appear on the left hand column under Network as AMPED_RE_USB To Map the Network Drive a Click the Start button b Click Computer c Click Map Network Drive from the top bar d Select a drive letter any then enter in the folder field AMPED_RE_USB public or Range Extender s LAN IP address public e If the drive fails to open click ...

Page 33: ...rive a Click the Start button b Click My Computer c Click on My Network Places and locate the drive named AMPED_RE_USB To Map the network drive a Click the Start button b Right Click My Computer and select Map Network Drive c Select a drive letter any then enter in the folder field AMPED_RE_USB public or Range Extender s LAN IP address public d If the drive fails to open click browse and locate AM...

Page 34: ...To Map the network drive a Open Finder b From the menu on the top of the desktop select Go c Select Connect To Server from the drop down menu d Enter the address of the network drive smb AMPED_RE_USB public or smb Range Extender s LAN ip address public e Then click Connect If the network drive does not appear on your Mac desktop follow these steps a Open Finder b Select Preferences from the drop d...

Page 35: ...e also used by Amped Wireless techs to help troubleshoot your Range Extender when needed It is recommended that you enable all logs in the event that troubleshooting is required All log entries are deleted each time the Range Extender reboots or is powered off More detailed log information can be found by accessing the web menu setup ampedwireless com ...

Page 36: ...Extender can automatically check for new firmware updates that are available by tapping Check for Updates Follow the prompts to complete the upgrade process Before upgrading the firmware remember to always save your current settings first by going to Save Reload Settings via the web menu The firmware upgrade process will reset the settings of the Range Extender to default settings More detailed se...

Page 37: ... access the Web Menu simply connect your computer tablet or smartphone to the Wi Fi network or the wired network port of the Range Extender a Open your web browser b Type http setup ampedwireless com into the web address bar c If the web menu fails to open type in the following IP address into your web address bar http 192 168 1 240 a Disconnect your PC from all Wi Fi networks b Attach an Ethernet...

Page 38: ...MENU Find a Setup Location The location of where you install the Range Extender is very important to how it will function The optimal setup location should be somewhere no more than halfway between your Wi Fi router and your Wi Fi dead zone ...

Page 39: ...uded antenna b Attach the Power Adapter to the Range Extender s PWR Port and an available power outlet c The Range Extender should boot up with the Amped Wireless logo and then the Dashboard screen should appear d Connect your PC Tablet or Smartphone to the Range Extender s Wi Fi network Amped TAP EX ...

Page 40: ...eless com into the web address bar c If the web menu fails to open type in the following IP address into your web address bar http 192 168 1 240 a Disconnect your PC from all Wi Fi networks b Attach an Ethernet cable between the PC and the Range Extender c Open your web browser and go to http setup ampedwireless com again ...

Page 41: ...ick SCAN to find an available network to extend The diagram on this page displays the terms used to describe 1 The network you are trying to extend Home Network 2 The network that is rebroadcasted and extended Extended Network Study this diagram carefully as the terms used in the following instructions will refer to these names ...

Page 42: ...0 the Range Extender may be placed too far from the Wi Fi network that you are trying to extend Move your Range Extender closer to the Wi Fi router of the network that you are trying to extend and click Rescan The Scan results page will display information regarding the name of the network SSID the channel which the Wi Fi network is operating on and the security type of the network The results pag...

Page 43: ...d not select a secure network you will not see this page Enter the Security Key in the space provided You do not need to select what type of security it is just simply type in the Key and click Next The Wizard will automatically detect your home network s security settings If you do not know the Key to the network you are trying to extend then click Back and select another network ...

Page 44: ... from your Home Network the wizard will copy the SSID and Security Key of your Home Network The SSID of the Extended Network will have a _RE at the end of its name For example Home_Network_RE You can also manually enter a new SSID and Security Key The new security key must be at least 8 characters long Click Next to apply the settings ...

Page 45: ...TAP EX USER S GUIDE 44 Connection Check DO NOT LEAVE OR REFRESH THIS PAGE Allow the countdown to complete and the Wizard will automatically redirect you to the next step ...

Page 46: ...rtphone to the new Extended Network Follow the instructions on the screen to connect to the Extended Network Once you have connected click the check box to confirm The Next button will appear allowing you to complete the setup process If there are problems with your configuration the Wizard will inform you to rescan for a network to extend If there are no problems you will see the Setup Summary on...

Page 47: ...oned your Range Extender in an optimal location you may do so now All Range Extender settings are saved and it can be safely powered off for relocation You may also attach any wired network devices to the wired ports on the side of the Range Extender If you experience any problems during this process please contact Amped Wireless Elite Support at 888 573 8820 ...

Page 48: ...i Fi router Connect directly to your Home Network Wi Fi router If you are unable to access the internet through the Home Network Wi Fi router you must first fix this problem The Range Extender will not be able to obtain internet access through a router that does not have internet access Once Internet access is restored connect to the Range Extender again and retry the Wizard f Return to the Wizard...

Page 49: ...rk SSID Manually enter the Identification name of the Home Network you wish to connect to Channel Number Enter the channel number of the Home Network If the channel number does not match a connection will not be established Channel Width Wi Fi operates in two separate channel widths 20Hz and 40Hz 20Hz allows operation on channels 1 11 while 40Hz is 5 11 40Hz allows for faster speeds Select the cha...

Page 50: ...gs page allows you to adjust settings for your Extended Network Band Allows you to setup access under a specific combination of Wi Fi speed standards Broadcast SSID Selecting Disable Broadcast SSID will hide the visibility of the Range Extender s SSID Users must manually enter the SSID to connect ...

Page 51: ...to SSID This is the name of your Guest Network Data Rate You can restrict access to the Guest Network by setting a lower bandwidth by changing the band i e only allow 802 11b access to specific users Associated Clients View all computers and network devices that are wirelessly connected to your Guest Network To set security settings for the Guest Network go to Wi Fi Settings Security ...

Page 52: ... You must first adjust the security of your Home Network on your Home Network router Using the drop down menu you can select which network you wish to configure and you may adjust the security settings below If you are using the Multiple AP SSID feature you will be able to adjust the security settings for your additional SSIDs here as well For more information on the differences between the types ...

Page 53: ...Wi Fi routers and adapters support this feature with varying names i e One Touch Setup or WPS You may enable WPS setup here by selecting the type of WPS setup you wish to use The Range Extender supports all types of WPS setup Push Button You may push the WPS button on the web menu or use the physical button on the back of the Range Extender ...

Page 54: ...cess or allow access to specific users connecting wirelessly to the Extended Network Each Wi Fi device has a unique address called a MAC address a 12 digit hex number By inputting the MAC address into the field you can define whether that device is allowed into your network or not allowed ...

Page 55: ...e of your Extended Wi Fi Network For a smaller coverage area you can select a lower output power For larger areas and the maximum Wi Fi coverage select the 100 selection Note that if you select a lower output power your connection to your Home Network will also decrease in range So be careful and test your signal strength after each adjustment ...

Page 56: ...lect which days you wish for your Wi Fi to be available c Select the time frame during that day that you wish for Wi Fi to be available d Apply Changes The Access Schedule will also adjust the internet access for wired connections on specified days Note Make sure you have already configured your System Clock in order for your schedule to work correctly Time Zone Settings can be adjusted from the w...

Page 57: ...ettings Fragment Threshold The Default and Recommended setting is at 2346 meaning the Range Extender will never fragment any frames that it sends to Wi Fi users RTS Threshold Adjusts the size of RTS data packets Lower values reduce throughput but allow the system to recover quicker from interference collisions Higher values provide the fastest throughput Beacon Interval Indicates the frequency int...

Page 58: ...e Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming Wi Fi users IAPP Inter Access Point Protocol STBC Space Time Block Coding improves reception by coding the data stream in blocks ...

Page 59: ...P feature to help manage the IP addresses within your Extended network and with your Home Network When connected to a Home Network the Range Extender will obtain an IP address from your Home Network s router and act as a DHCP Client However when there is no connection available the Range Extender will act as a DHCP Server You may also manually control the IP settings of the Range Extender by choos...

Page 60: ...NS Note Disabling Auto DNS will require that you access the web menu using the IP address of this device It is recommended that you note your IP address before changing this mode If you are no longer able to access the web menu you will need to perform a hardware reset Domain Name The Domain Name allows you to change the URL which is used to access the Setup Menu for the Range Extender For example...

Page 61: ...B storage device such as a flash drive or external hard drive to the USB port on the back of the Range Extender and follow the directions below for your operating system The computer must be connected to your Home Network or Extended Network to access the storage device You may also want to Map the Network Drive so it shows up as a standard drive on your computer for easier access ...

Page 62: ...he Start button b Click Computer c On the Computer page the drive should appear on the left hand column under Network as AMPED_RE_USB To Map the network drive a Click the Start button b Click Computer c Click Map Network Drive from the top bar d Select a drive letter any then enter in the folder field AMPED_RE_USB public or Range Extender s LAN IP address public e If the drive fails to open click ...

Page 63: ...rive a Click the Start button b Click My Computer c Click on My Network Places and locate the drive named AMPED_RE_USB To Map the network drive a Click the Start button b Right click My Computer and select Map Network Drive c Select a drive letter any then enter in the folder field AMPED_RE_USB public or Range Extender s LAN IP address public d If the drive fails to open click Browse and locate AM...

Page 64: ...To Map the network drive a Open Finder b From the menu on the top of the desktop select Go c Select Connect To Server from the drop down menu d Enter the address of the network drive smb AMPED_RE_USB public or smb Range Extender s LAN ip address public e Then click Connect If the network drive does not appear on your Mac desktop follow these steps a Open Finder b Select Preferences from the drop d...

Page 65: ...ATURES WEB BROWSER The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock Passwords and Firmware Upgrades among other administrative functions ...

Page 66: ...artment determine what firmware version your device is running The Current Date Time is the setting for the system clock If this time is off go to the System Clock section and configure your system time Home Wi Fi Network Settings This section displays the current status of the connection between the Range Extender and your Home Network When viewing this section it is important to check that your ...

Page 67: ...d by refreshing the page and is a good tool to use for finding the optimal installation location A signal strength of 70 or greater is recommended for stable operation of the Range Extender Extended Wi Fi Network Settings Shows the current settings for your Extended Wi Fi Network Range Extender IP Settings The network IP settings for your Range Extender will change as you connect and disconnect fr...

Page 68: ...show the data activity for all upload and download data between the Home Network and the Range Extender Extended Wi Fi Network These statistics show all data activity for all users wirelessly connected to the Range Extender Extended Wired Network These statistics show all data activity for all users physically connected to the wired ports on the Range Extender ...

Page 69: ...Management Web System Clock Maintain the internal clock for the Range Extender by syncing with your computer s time Your system clock settings need to be accurate in order for Logs and Wi Fi Access Schedules to work correctly ...

Page 70: ...story of the Range Extender The System Logs are also used by Amped Wireless techs to help troubleshoot your Range Extender when needed It is recommended that you enable all logs in the event that troubleshooting is required All log entries are deleted each time the Range Extender reboots or is powered off ...

Page 71: ...the prompts to complete the upgrade process Before upgrading the firmware remember to always save your current settings first by going to the Save Reload Settings page The firmware upgrade process will reset the settings of the Range Extender to default settings Manual Firmware Upgrade In the case that the Range Extender does not have access to the Internet you can manually upgrade the firmware by...

Page 72: ...e the firmware To manually upgrade your firmware a Download the file from www ampedwireless com support and remember the location where you saved it Firmware files may also be provided by Amped Wireless Elite Support Concierges b Click Choose File and locate the file c Click Upload to begin upgrading Note Firmware files normally have a bin file extension ...

Page 73: ...ng to a stable platform To save current settings a Click Save b Select a file name and location To load previously saved settings a Click Browse b Locate the previously saved settings file c Click Upload to restore the settings to the saved file You may also reset the Range Extender s settings to factory settings by pressing Reset By resetting the Range Extender you will lose all previous configur...

Page 74: ...nagement Web Password Settings By default the Range Extender does not require a password to login to the web menu If you wish to enable a password to protect unauthorized access to the web menu and Wizard you may enter one here ...

Page 75: ...s Tx Amplifier 2 x High Power 2 4GHz Amplifiers 2 x Low Noise Amplifiers Wireless Security WEP WPA WPA2 Antennas 1 x Detachable High Gain Antenna 1 x Internal High Gain Antenna Ports 2 x RJ 45 10 100 LAN ports Mounting Wall Desktop Warranty 1 Year Setup Requirements Wireless 2 4GHz 802 11b g n Network Will not work in 5GHz Wireless N mode ...

Page 76: ... If for some reason you need to return your Range Extender back to default settings hold down the Reset button on the side panel for 10 seconds The Range Extender will reset back to factory settings as listed below IP Address 192 168 1 240 Web Menu Access http setup ampedwireless com SSID Amped TAP EX ...

Page 77: ...are here to help If you have any issues with your Range Extender please contact us To contact Amped Wireless Technical Support use one of the following methods Phone 888 573 8820 or 909 217 3168 Email techsupport ampedwireless com Web www ampedwireless com support ...

Page 78: ... secured Double check that you have the correct Security Key to connect to the Home Network b Your Range Extender may be located too far from your Home Network Run through the Setup Wizard again On the SCAN screen your Home Network should show a signal strength of 70 or greater If it does not move the Range Extender closer to your Home Network and try again c Check to see that your Home Network ro...

Page 79: ...the 5GHz band c From the touch screen Dashboard go to Settings then the Wi Fi Settings menu to access Wireless Coverage settings Make sure the setting is at 100 and try again d Make sure that your Home Network s Wi Fi SSID is broadcasting and not hidden If your Home Network SSID is hidden you will need to manually setup the Range Extender through the Wi Fi Settings Home Network Settings menu My Ra...

Page 80: ...igure your Home Network connection You can also set a static channel number on your router to prevent this from happening again in the future c Check to see that your home Wi Fi router is still on If it has been turned off please turn it back on The Range Extender should automatically reconnect to your Home Network within 10 minutes d If the range extender does not automatically reconnect try rebo...

Page 81: ...itself may not have Internet access Check to see that you have internet access by connecting directly to the Home Network first If you are able to go online then this is not a problem If you cannot go online then the Home Network s Internet connection must first be resolved b You may have a DNS issue and the Range Extender is not obtaining the IP settings from your Home Network Try to reboot the R...

Page 82: ...ome Network connection try connecting wirelessly again The connection to the Home Network seems slow File transfers take a long time to transfer a You may be too far away from your Home Network The closer the Range Extender is to your Home Network the better its connection will be The Range Extender must have a strong signal in order to extend the signal with fast speeds and further range Move the...

Page 83: ...ettings by holding the reset button located on the right side of the Range Extender for 5 to 10 seconds The Range Extender will reboot and erase all current settings You will need to reconfigure the Range Extender The touch screen turns off too quickly a From the Dashboard screen tap on Settings Tap on Management Settings and then Screen Settings This screen will allow you to adjust the timeout ti...

Page 84: ...ose range The speed and signal are at 100 however your readout may not be displaying the data correctly b Check that your antenna is fastened tightly to the antenna connector c The wireless channel that your network is running on may be congested Change the wireless channel on your home Router and reconnect the Range Extender The range from the Range Extender seems low a Check to see that your Wi ...

Page 85: ...der in areas with high interference such as near refrigerators microwaves metallic objects and low surfaces Install the Range Extender in a higher location if possible c Check the connections of the Antenna to the Range Extender Tighten it if necessary d Adjust the Antenna of the Range Extender in different angles ...

Page 86: ...wer adapter from the Range Extender the Range Extender and power it back on Try again e Reset your Range Extender to default settings by holding the Reset Button located on the side panel for ten 10 seconds and try again f If steps a thru e fail disconnect your PC from all Wi Fi networks Attach an Ethernet cable between the Range Extender and your PC Try to access http setup ampedwireless com agai...

Page 87: ...Extender or a device with the same network name SSID the password might be saved in your devices Wi Fi profile Delete the Wi Fi profile and try again Refer to your device Manufacturer s guide on how to delete the Wi Fi profile I can no longer access the Web Menu or the Range Extender no longer responds a Connect to your Range Extender and try to access http setup ampedwireless com using your web b...

Page 88: ...e Range Extender back to default settings push the Reset Button on the side panel for five 5 to ten 10 seconds then let go After the Range Extender has fully reset use an Ethernet cable not included and connect to the Range Extender Login to the Web Menu at http setup ampedwireless com and run through the Wizard ...

Page 89: ... under your Networked devices Windows 7 Vista or Mac OS X you will need to Map the Network Drive a Click the Start button b Click Computer c On the Computer page the drive should appear on the left hand column under Network as AMPED_RE_USB To Map the Network Drive a Click the Start button b Click Computer c Click Map Network Drive from the top bar d Select a drive letter any then enter in the fold...

Page 90: ... Map the network drive a Click the Start button b Right click My Computer and select Map Network Drive c Select a drive letter any then enter in the folder field AMPED_RE_USB or shareddisk IP address d If the drive fails to open click browse and locate AMPED_RE_USB under Network Mac OS X To access the drive from your Mac desktop Note If the USB drive does not appear automatically under your Networ...

Page 91: ...e from the Range Extender and reboot it by unplugging the power adapter Once rebooted try inserting the USB storage device again b Make sure your USB storage device is not corrupted and is working properly and try again Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center Please check the Elite Support Center for the latest updates and feat...

Page 92: ... button configuration does not detect the connection a The Range Extender supports WPS connections however some companies may use proprietary code for their own push button configurations Try connecting using the Windows wireless utility or Mac wireless utility instead ...

Page 93: ...vent that Amped Wireless is unable to repair or replace a product i e discontinued product Amped Wireless will offer a credit toward the purchase of a similar product of equal or lesser value direct from Amped Wireless Any repaired or replacement products will be warranted for the remainder of the original Warranty Period or thirty 30 days whichever is longer Amped Wireless reserves the right to d...

Page 94: ...such as but not limited to weather and electrical disturbances The Amped Wireless Limited Warranty is the sole warranty for this product There are no other warranties expressed or except required by law implied including the implied warranty or condition of quality performance merchantability or fitness for any particular purpose How to Claim Warranty In the event that you have a problem with this...

Page 95: ...f America are responsible for all shipping and handling costs including custom duties taxes and all other related charges Technical Support The Amped Wireless Limited Warranty is not related to the terms conditions and policies of Amped Wireless Elite Support offerings For questions regarding support please contact techsupport ampedwireless com ...

Page 96: ...These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation ...

Page 97: ...e manufacturer may void the user s authority to operate the equipment This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter Avoid use of this product near water or during an electrical storm as there may be a remote risk of electrical shock from lighting This product may contain lead known to the State of California to cause cancer a...

Page 98: ...rence 2 This device must accept any interference received including interference that may cause undesired operation Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator and your body The transmitter must not be co located or ope...

Page 99: ...ppareil doit accepter toute interférence reçue y compris les interférences pouvant provoquer un dysfonctionnement Déclaration d exposition à la radiation Cet équipement respecte les limites d exposition aux rayonnements IC définies pour un environnement non contrôlé Cet équipement doit être installé et mis en marche à une distance minimale de 20 cm qui sépare l élément rayonnant de votre corps L é...

Page 100: ...shed by Amped Wireless solely for non commercial use within your organization in support of Amped Wireless products No other use of this information is authorized Any copy of these materials which you make shall retain all copyright and other proprietary notices in the same form and manner as on the original Except as specified above nothing contained herein shall be construed as conferring by imp...

Page 101: ...no warranty as to the accuracy of the information including representations and warranties about the accuracy of product specifications marketing material product availability new product launch dates and all other content herein Amped Wireless reserves the right to update and change information without prior notice All information provided is provided AS IS with all faults without warranty of any...

Page 102: ...rformance test results Actual performance may vary due to differences in operating environments building materials and wireless obstructions Performance may increase or decrease over the stated specification Wireless coverage claims are used only as a reference and are not guaranteed as each wireless network is uniquely different Maximum wireless signal rates are derived from IEEE 802 11 standard ...

Page 103: ...n or tampering Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless You may not lease sublicense resell redistribute or otherwise transfer the Software without written consent from Amped Wireless The Software is provided to you as is with all faults and without warranties of any kind In particular Amped Wireles...

Page 104: ...DATA AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER S COMPUTER SYSTEM OR DATA All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners suppliers All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be prot...

Page 105: ...hall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation applicability enforceability or formation of our agreement including but not limited to any claim that all or part of this agreement is void or voidable The arbitrator shall also have exclusive authority to the extent permitted by law to decide the arbitrability of ...

Page 106: ...tion hearings will take place in the county where you reside If your claim is for 10 000 or less you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator through a telephonic hearing or by an in person hearing as established by the AAA Rules If your claim exceeds 10 000 the right to a hearing will be determined by the AAA Rules If your c...

Page 107: ...information your concern and your proposed solution by mail to us at 13089 Peyton Dr C307 Chino Hills CA 91709 Attn Legal Department This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of California exclusive of conflict or choice of law rules The parties acknowledge that this Agreement evidences a transaction involving...

Page 108: ... Amped Wireless Newo Corporation All rights reserved Amped Wireless Newo Corporation and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation 888 573 8820 techsupport ampedwireless com www ampedwireless com tech support e mail web ...

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