78
I have gone through the Setup Wizard and I do not have Internet.
a)
Detach the power adapter and disconnect all computers from the Router.
Turn off the power to your modem and remove the backup battery (if available).
Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize.
Power on the Router and connect your computer to the router.
Open your web browser and try to access the Internet.
b)
Check that your Internet connection through the modem is working. Power off the Router and
disconnect your computer from the router.
Turn off the power to your modem and remove the backup battery (if available).
Wait 2 minutes and power the modem back on. Wait 2 minutes for the modem to initialize.
Attach your computer directly to the modem and power on your computer.
Open your web browser and check to see if you can go online. If you cannot go online, there may be a
problem with your Internet provider. Please contact your Internet provider to troubleshoot your
connection issues.