Amkette Customer Care Centre
Amkette House, C-64/4, Okhla Phase-II, New Delhi 110020
Support Information
For General Inquiries: Customer hotline No: 1800-11-9090 (Toll Free) E-mail: [email protected]
For Technical support: Ph.: +91-931-2691448 E-mail: [email protected]
FAQ’s
Q: There is no display on the TV screen?
A: Check whether the AV or HDMI cable is connected properly
and then press the CVBS or HDMI or VGA button on the remote
control.
Q: Sometimes the device hangs up or stops responding?
A: Power OFF the player and restart it.
Q: Picture jamming?
A: Check whether the AV ,VGA or HDMI cable is properly
connected.
Verify for a faulty cable.
Q: Remote Is not working?
A: Please follow the below mentioned steps:
Ÿ
Clean the Battery terminals.
Ÿ
Use a pair of new Remote battery.
Ÿ
The Remote should be operated within a distance of 7m.
Remote Interface:
Power Indicator (LED):
USB Ports:
Card Support:
Video Output:
Audio Outputs:
File System:
Dimensions:
Power Input:
Infrared Sensor
Power ON (Red)
High Speed USB 2.0 Port
SD Card
CVBS: 480i / 576i (NTSC / PAL)VGA: 720p
HDMI: v1.3 up to HD 1080p
Stereo L/R
S/PDIF: Optical , HDMI
NTFS / FAT32 / FAT / exFAT
113mm x72mm x24mm
AC: 100V ~ 240V
DC: 5V/1.5A
Specifications:
NOTES
Please pay attention to the following notes.
1 To prevent the fire or electric shock accident ,do not
expose this player in the rain or humid environment.
2 Do not clean the player with Alcohol or harsh chemicals.
Unplug the player and use a soft and dry cloth to clean the
3 Safety guide:
Ÿ
Always use the player with the supplied adapter.
Ÿ
Do not plug the adapter near any heat source.
Ÿ
Please do not put any heavy objects on top of the player.
Ÿ
Please do not keep the player near any hear source medium.
Ÿ
Do not open or try to dismantle the product ,contact the certified
4 Maintenance Tips
Ÿ
Non-professionals shall not open the player in any case to
avoid damage the components.
Ÿ
Users shall not open the machine and remove any parts
Ÿ
otherwise the warranty will not be entertained.
Ÿ
If you need maintenance, please contact your nearest local
service center to get the product checked.
Ÿ
If you need to replace accessories then they must be replaced
Supported Media Formats:
Video:
Audio:
Photo:
AVI (XVID, AVC, MPEG 1/2/4, WMV9, VC-1), MPG, MPEG,
VOB, ISO, MKV(h.264, x.264, AVC, MPEG 1/2/4, XVID,
WMV9, VC-1), TS/TP/M2T(MPEG 1/2/4, AVC, VC-1),
MP4/MOV/M4V(MPEG4, h.264), RMVB/RM (RV8/9), FLV,
h.263
WAV, MP3, AAC, WMA, OGG, APE, AFE, FLAC, PCM,
LPCM, AC-3, Pass Thru (Dolby Digital, DTS 2.0)
JPEG, GIF, BMP, PNG.
Warranty Statement
Amkette FlashTV HD PLAY is covered under one year limited warranty against any defects
from the date of original purchase. If a product proves to be defective in material or
workmanship during the warranty period, Amkette will, at its sole option, repair or replace
the product. Amkette provides no warranty for the products malfunctioning due to third-
party software license or otherwise installed by the customer.
Following conditions apply :-
1- The Warranty applies to the original person or entity that originally purchased the
products from Amkette or from one of its reseller or distributors. Proof of original purchase
is required.
2- The Company’s obligation under this “Limited Warranty” shall be limited to repairing or
providing replacement of product/part(s), which are found to be defective during the given
time period of warranty.
3- In no event, Amkette shall be responsible for any direct, incidental, consequential or
other damages of any kind.
4- The warranty does not cover following :-
Ÿ
Damages, deterioration or malfunction resulting from repair or attempted repair by any
one, not authorized by Amkette.
Ÿ
The serial numbers or warranty seal of the product being removed or defaced.
Ÿ
Use of the product within an improper or inappropriate operating environment.
Ÿ
Software or data loss occurring during repair or replacement or during usage of the
product.
Ÿ
A claim for missing software or accessories not reported within 3 working days after
purchase.
Please contact our Technical Helpline and / or send the defective product, postage
prepaid, together with the proof of purchase to our Customer Care Centre to avail warranty
service. Return postage will be paid by us.
-15-
-16-
-13-
-14-
with the original accessories provided by the manufacturer.
player and to remove any dust.
technician for getting the product repaired.
