WARRANTY
General Warranty Provisions
Amigo Mobility International, Inc. (AMI) warranties its OEM products to the original purchaser
and commences on date of shipment.
The warranties on this page do not cover the failure of any part or accessory due to:
• Shipping damage
• Abuse, misuse, accidental damage, or acts of nature
• Exceeding the specified weight capacity of the model
• Improper installation or opening sealed components
• Modifying the Amigo, or installing accessories not authorized by Amigo
Warranty Coverage:
AMI will repair or replace a part that is defective in material or workmanship under normal use.
AMI may use factory-remanufactured parts rather than new parts for some warranty repairs.
Warranty replacement parts are covered for the remainder of the original AMI unit warranty.
• Structural components – Platform, Frame & Seat Post have a 7-year warranty.
• Main components – Controller, Charger, Motor, and Transaxle have a 2-year warranty.
• Seats & other components have a 1-year warranty (cuts and tears in seats are not covered by warranty).
• Batteries supplied by AMI are warranted for one year (freight charges not included after six months).
AMI factory-supplied batteries carry AMI brand labels.
Damage caused by battery moisture, spillage, or leakage is exclusive of warranty.
Note
: Lithium batteries carry the following warranty:
1.) Warranty period is 60 months; beginning when the Amigo healthcare model, electric shopping cart or batteries
are shipped from AMI factory. Serial number of unit/date code on battery will be required.
2.) Warranty covers defects in workmanship and material.
3.) Failure constitutes a fully recharged battery with less than 50% of its rated capacity under normal operating/
charging conditions and is covered within the 60 months period.
4.) Lithium batteries must be returned to AMI. Upon receipt, batteries will be tested to confirm warranty conditions are met.
5.) Lithium batteries may be replaced by sealed lead acid batteries.
• Labor is covered for six months on a pre-authorized basis implemented by an AMI work order.
• AMI provides an ARS tag with all warranty parts required to be returned to the factory (continental United States only).
• If inspection determines that a returned part is inoperable due to a non-warranty nature, it will be returned
at the expense of the service dealer and void the warranty labor reimbursement when in effect.
• Parts purchased separately from the original unit or rebuilt units carry a one (1) year warranty
against defects in material and workmanship.
Customer Satisfaction:
Your complete satisfaction is our main goal. If you are not satisfied with any maintenance or repair work completed by a service
company, please contact us immediately at 1-800-248-9131 or [email protected]
This warranty supersedes and is in lieu of all other warranties, expressed or implied, and no person, agent or dealer is authorized to give any
warranties on behalf of AMI, nor to assume for AMI any other liability concerning any of its products unless made in writing and signed by an
official of AMI.
This warranty gives you specific rights, with the possibility of other rights, which vary depending upon your locality.
1-800-248-9131
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