16
TROUBLESHOOTING
Problem
Probable cause/Solution
The washing machine is not
working
-Turn the tap on.
-Clean the mesh filter on the supply hose.
-Close the door of the appliance.
-Press the [Start/ Pause] button.
Water leaks
-Properly connect the water intake.
The load in the appliance has not
been spun
-Replace the load evenly in the drum, clean the pump filter.
Unpleasant smell in the drum
-Activate the self-cleaning cycle without a load (see the washing
table).
No water in the drum
-Water error is shown on the display . Turn on the tap with
the water supply.
There is water left in the fabric
softener container
-Firmly press the button in the middle container
Washing not properly rinsed
-Dose the cleaning agent correctly, depending on how dirty the
washing is and the hardness of the water (see the instructions on the
cleaning agent’s packaging).
-Clean the pump filter
The appliance does not fill with
water
-Turn on the water valve
-Check the programme setting
-Check the water pressure
-Properly connect the water intake.
-Close the door of the appliance.
-Check the water intake is not bent or blocked.
Simultaneous intake and draining
of water
-Check that the end of the outlet hose is higher than the level of the
water in the appliance (the hose should be at a height of 0.6m-1m).
Improper water outflow
-Check the pump filter
-Check the outlet lead
-Check the height of the outlet hose, which should be 0.6-1 m from
the bottom of the washing machine.
Appliance vibrating
-Check the transport safety devices have been removed.
-Level the appliance.
-Secure the legs (tighten the nuts).
Foam from the detergent drawer
-Reduce the dose of detergent used.
-Check the water hardness and amount of detergent used, as well as
the type of detergent used in the drum
The operation of the appliance is
interrupted before the programme
has finished
- Check power supply, water supply and water outlet
Noise caused by operation of
the outlet pump after water is
removed
-The water has been removed from the drum, but small amounts
remain in the pump and outlet lead. Constant operation of the outlet
pump causes air to be sucked in leading to the characteristic noise,
which does not mean that anything is wrong
Short breaks during the wash
cycle
-The water in the appliance is being automatically refilled.
-Pause caused by removal of excess foam.
Summary of Contents for AWM712D
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