16040-101 Rev. J
31
Troubleshooting
The table below provides a guide for troubleshooting some basic iPac Pachymeter
operational problems. If a problem persists after using this guide contact Reichert for
further assistance.
SYMPTOM PROBABLE CAUSE
CORRECTION
Will not
turn on.
Unsuccessful boot.
Remove the battery, wait 10 seconds, re-
install the battery.
Battery is drained.
Attach the charger to the iPac and fully
charge the battery.
Battery is defective.
Replace Battery.
Battery
symbol low.
Low iPac battery
capacity.
Attach the charger to the iPac and charge it
until the icon indicates full.
Multiple
inaccurate
readings.
Improper technique.
Review “Measurement” Section of this manual.
Debris on tip.
Clean sensor tip.
Mechanical or
electronic damage.
Arrange for service through Reichert
Technical Service Group.
No beeps
when
measuring.
Control button not
properly pressed.
Press Control button.
Battery is drained.
Attach the charger to the iPac and charge it
until the icon indicates full.
Mechanical or
electronic damage.
Arrange for service through Reichert
Technical Service Group.
Battery will
not charge.
Defective battery.
Replace iPac battery pack
Battery is too low to
charge on the cradle.
Charge the iPac directly with the power cord
until the unit is responsive (screen turns on).
Then charge with the cradle until battery is full.
Error Code
Displayed.
Software anomaly.
Remove and install the battery pack to reset
hardware.
Malfunction of the iPac.
Contact the Reichert Technical Service
Group for technical support and provide
error message.
Summary of Contents for iPac
Page 1: ...iPac Pachymeter User s Guide...
Page 42: ...42 16040 101 Rev J Notes...
Page 43: ...16040 101 Rev J 43 Notes...
