AmeriWater 00HC-4090, Operation & Maintenance Manual

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TROUBLESHOOTING GUIDE LAB STORAGE TANKS
25 98-0123 Rev E
10 TROUBLESHOOTING GUIDE
Symptom Possible Cause Correction
High Bacteria
Counts UV light quartz sleeve
dirty  Clean sleeve with scale cleaner
 Replace quartz sleeve
Water Appears
“Milky”
Air in water line  Run water until air is purged
“Lamp Life
Expired” Error on
UV Controller
Lamp expired  Replace UV lamp
“Sensor Failure”
Error on UV
Controller
No signal to UV controller
 Ensure sensor cable is properly connected to
controller
 Disconnect sensor for 5 seconds to re-set sensor
 Replace UV sensor
“Interlock Open”
Error on UV
Controller
Lamp connector not fully
seated  Ensure that the lamp connector is fully seated
 Verify locking clip is in place
“Lamp Failure”
Error on UV
Controller
Lamp is not providing
signal to the controller
 Verify engagement of the lamp to the lam
connector
 Lamp connection contacts are corroded
 Lamp expired - replace
“Low Level UV”
Error on UV
Controller
Insufficient UV for
adequate disinfection
 Clean quartz sleeve and sensor lens
 Replace UV Lamp
 Replace UV sensor
Red Alarm Light
Illuminated on
Pump
Pump has an alarm
condition
 Pump has ran dry – add water to storage tank
 Pump is over temperature – allow to cool then re-
start
 Overloaded motor – will attempt to restart every
30 minutes for a 24-hour period. Replace if not
corrected.
 Seized up pump - will attempt to restart every 30
minutes for a 24-hour period. Replace if not
corrected