AMERICAN ULTRAVIOLET Lesco SUPERSPOT MK III, Technical Reference Manual, Page: 2 / 54

KMM1002P
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WARRANTY POLICY
UV STANDARD PRODUCT WARRANTY:
All ultraviolet equipment manufactured by American Ultraviolet West/LESCO (AUV
West/LESCO) is warranted to be free from defects in material and workmanship under normal and
proper use for one (1) full year from the date of original shipment. As of October 9, 2008 normal use
is based on an 8-hour work day, 5 days a week (8*5*52=2080Hrs). AUV West/LESCO will repair or
replace at its option any defective parts
(excluding consumables listed below) when returned to
AUV/LESCO by the purchaser within the warranty period using a Return Material Authorization
(RMA) number provided by AUV West/LESCO. The purchaser is responsible for all transportation
charges for shipping the equipment to and from AUV West/LESCO. Equipment may not be returned,
whether for warranty or other purposes, without an RMA number. Any equipment that is received
without obtaining an RMA number will be refused and returned to the purchaser at their expense.
AUV West/LESCO assumes no expense or liability for repairs made outside its plant without the
written consent of an authorized AUV West/LESCO representative, or for any labor costs which are
so incurred. AUV West/LESCO will not be liable for any consequential costs or damages of any kind.
If it is not feasible for the purchaser to return the equipment to AUV West/LESCO for repair,
then by mutual consent the purchaser will cover the expenses for an authorized AUV West/LESCO
service representative to travel to the equipment’s location to perform a diagnostic evaluation and
any necessary repairs. Warranty period for any and all equipment which is repaired while under
original equipment warranty will remain one (1) full year from date of original shipment. Any repairs
made after the original equipment warranty period has expired are warranted for ninety (90) days
from the date the repaired equipment is shipped back to the purchaser. After all warranties have
expired, the diagnostic evaluation fee for all non-warranty equipment is $150.00.
PARTS AND ACCESSORIES WARRANTY:
AUV West/LESCO warrants all spare parts and accessories which are purchased separately from
UV equipment to be free from defects in material and workmanship under normal and proper use for
a period of 60 days.
Consumable items not covered under the warranty include Bulbs, I.R.
Filters, Fan Filters, Reflectors, and Lightguides.
CONDITIONS OF WARRANTY:
For above warranty on AUV West/LESCO equipment to be enforceable, the purchaser must:
1.
Be the original owner and provide proof of purchase. All warranties are non-transferable.
2.
Obtain pre-authorization by calling AUV West/LESCO for RMA number at 310-784-2930.
3.
Return any items suspected of being defective to AUV West/LESCO for diagnostic evaluation
and possible repair. All returns must be correctly packaged and shipped via an appropriate
courier. AUV West/LESCO is not liable for any damage or charges incurred as a result of
improper packaging and shipping by the purchaser.
4.
Keep accurate records of the time elapsed from installation to removal in sufficient detail to
determine the running time and environment of equipment in question. The purchaser will allow
AUV West/LESCO to verify such records if necessary.
EXCLUSIONS:
The following will void all AUV West/LESCO warranties stated above:
•
Defects resulting from improper installation or use
•
Unauthorized service
•
Tampering with equipment
•
Lack of preventative maintenance
•
Acts of God, or other circumstances beyond the control of AUV West/LESCO
There are no warranties, expressed or implied, except as stated above or provided in writing by an
authorized AUV/LESCO representative.
WARRANTY AUV/LESCO EQUIPMENT POLICY