10
M 9 6 8 8 0 9
Rev. 1. 7
TROUBLESHOOTING FLOW CHARTS
HOT LINE FOR HELP
For toll-free information and answers to your questions, call:
(855) 752-9259
Weekdays 8:00 a.m. to 6:00 p.m. EST
IN CANADA 1-800-387-0369 (TORONTO 1-905-306-1093)
Weekdays 8:00 a.m. to 7:00 p.m. EST
Product names listed herein are trademarks of AS America, Inc.
IN MEXICO 01-800-839-1200
UNIT DOES NOT FUNCTION
1
1
2
2
YES
YES
YES
NO
NO
NO
YES
NO
OPEN EXTERNAL SUPPLY STOPS.
OPEN INTERNAL SUPPLY STOP.
(HEX KEY NEEDED)
CRITICALLY LOW BATTERY.
INSTALL NEW BATTERY.
DEAD BATTERY. INSTALL
NEW BATTERY. REPEAT.
NO
CHECK FOR DAMANGE IN SENSOR WIRE.
REPLACE SENSOR.
(ONLY IF ABSOLUTELY NEEDED)
ARE EXTERNAL SUPPLY
STOPS OPEN?
IS INTERNAL SUPPLY
STOP OPEN?
REPEATED DOUBLE FLASH
ON SENSOR?
RECONNECT BATTERY TO SENSOR.
DOES SENSOR FLASH FOR 5 SECONDS?
REPLACE SOLENOID
YES
YES
NO
CHECK FOR DAMANGE IN SENSOR WIRE.
REPLACE SENSOR.
RECONNECT BATTERY TO SENSOR.
DOES SENSOR FLASH FOR 5 SECONDS?
NO
OPEN INTERNAL & EXTERNAL SUPPLY
STOPS ALL THE WAY.
LOW FLOW COULD BE CAUSED BY DEBRIS
IN THE FILTER SCREEN. REMOVE, CLEAN,
AND INSERT FILTER SCREEN BACK TO ITS
ORIGINAL POSITION.
ARE INTERNAL & EXTERNAL SUPPLY
STOPS OPEN ALL THE WAY?
REPLACE SOLENOID
WATER IS CONTINUOUSLY RUNNING
LOW FLOW ISSUES
