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CARE AND MAINTENANCE

 NOTICE 

Do not use harsh abrasives or caustic cleansers to clean fixture surface. A mild detergent, warm water, and a  

softcloth will remove normal dirt and soap accumulations from fittings and surfaces. Rinse thoroughly after  

cleaning and polish with a soft dry cloth to restore original luster of material. 

Using this guide and referring to the accompanying instructions should help you solve most 

common problems encountered.  

TROUBLE SHOOTING GUIDE

Problem

Possible Cause

To Correct   

1. Poor flushing action

a. Water level in tank is below prescribelevel. 
b. Flush valve mechanism in tank closes too quickly 
    or does not open. 
c. Flush handle or button needs replacing. 
d. Water pressure is too low. 

e. Partially clogged trapway and / or drainpipe. 
f. Cleanser used in tank deposits residue. 
g. No air vent. 

a. Set to prescribed level. 
b. Make sure there are no any material stuck 
    to outlet components. 
c. Replace. 
d. Normal water supply pressure must be at least 
    20 psi. 
e. Use a plunger or toilet augur to unclog. 
f. Clean out tank and cease using the cleanser. 
g. Install air vent per instructions. 

2. Water won’t stop 

    running

a. Water level in tank is higher than overflow pipe. 

 

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    flow into the bowl the flush valve seat and / or 
    rubber seal disk are worn or deforme d. 

a. Adjust the cylinder to maintain the water at the 
    prescribed level. 
b. Replace seat, rubber seal disk, or complete 
    assembly, as needed. 

3. Water supply hose 

    leaks

a. Improper installation 
b. Water pressure is too high. 

a. Reinstall, according to instructions. 
b. Water pressure must not exceed 80 psi. 

c. Turn off the water supply valve. If water continues 
    to flow into the bowl until the water level falls to 

 

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    be lodgeg in the water control mecha nism. 
d. Flush valve string is too tight, holding the flush 
     valve open. 
e. Button needs replacing. 

c. Shut off water supply valve. Remove top cap 
    of water control. Clean and reassemble, or 
    replace plunger. 

d. Replace fulsh valve unit. 

e. Replace button. 

AMERICAN STANDARD ONE-YEAR LIMITED WARRANTY  

If inspection of this product, within one year warranty after purchasing, confirms that its defective under normal 

use in material or workmanship. We will repair or, at its option exchange the product of a similar model. 

No.24 Building, Gems Park, No.487 Tianlin Road,  

       Shanghai, P.R.China, Post code: 200233 

    Tel:(86-21) 33952888 Fax:(86-21) 33674255 

                   Hotline: 800-820-3191 
         Http://www.americanstandard.com.cn 

DO NOT USE CLEANERS IN TANK.PRODUCTS CONRAINING CHLORINE (CALCIUM HYPOCHLORITE CAN SERIOUSLY

DAMAGE FITTINGS INTHE TANK.THIS DAMAGE CAN CAUSE LEAKAGE AND PROPERTY DAMAGE.AMERICAN STANDARD

SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY TANK FITTING DAMAGE CAUSED BY THE USE OF CLEANERS 

CONTAINING CHLORINE (CALCIUM HYPOCHLORITE).

THE WARRANY DOES NOT COVER THE FOLLOWING:

 1.NONE ANY DOCUMENTARY EVIDENCES TO SHOW THE PERIOD OF WARRANTLY SUCH AS RECEIPT,WARRANTY

    CARD, ETC.

 2.CONSEQUENTIAL OR INCIDENTAL DAMAGES.

 3.DEFECTS OR DAMAGES ARISING FROM SHIPPING,INSTALLATION,ALTEMATION,ACCIDENTS,MISUSE OR LACK

    OF PROPER MAINTENANCE.

 4.POSTAGE OR SHIPPING COSTS INCURRED IN RETURNING PRODUCTS FOR REPAIR OR REPLACEMENT UNDER

    THIS WARRANTY AND ANY LABOR OR OTHER COSTS OR REMOVAL OR INSTALLATION OF PRODUCTS UNDER 

    THIS WARRANTY.

 5.A PRODUCT DISCONTINUOUS.

     

Dec.14

Rev.01

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