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4580 N. Walnut Rd., N. Las Vegas, NV 89081    |    13592 Desmond St., Pacoima, CA 91331    |    tel: 818.897.0808    |    888.753.9898    |    www.AmericanRangeHome.com

American Range (hereafter AMR) hereby provides the following warranty 

to the original residential user (“Owner”) for its new RESIDENTIAL 

Product(s) to be free from defects in material and workmanship in normal 

household use for the Warranty period(s) set forth below, beginning from 

the date that power and/or gas is turned on with proof of installation.
Without proof of installation, the beginning is from time of purchase under 

the terms and conditions as follows: Proof of original purchase date is 

required to obtain service under this limited warranty.

This Warranty is applicable only on new AMR residential Products 

and is non-transferable.

This Warranty is not applicable to AMR commercial Products. This 

Warranty is strictly limited to Products sold to the original Owner in the 

United States or Canada, and said Owner shall not be entitled to transfer 

this Warranty to third parties. This Warranty is also not applicable on 

AMR residential Products that are used for commercial purposes, including 

without limitation, vacation rentals, fire stations, clubs, government facilities, 

non-profit groups, bed and breakfast facilities, and board and care facilities, 

and any home based business whereby AMR products are utilized for a 

commercial, non-household purpose. Residential products should not be 

used in a commercial environment.
Warranty Period: For all Product(s) properly registered with AMR, with 

proof of purchase and within ninety (90) days from the date of purchase, a 

two year warranty* is in effect subject to the terms and conditions herein. 

However, in the event that Owner fails to promptly register the Product(s) 

with AMR within ninety (90) days of the date of purchase, the Warranty 

period shall be strictly limited to a period of one year for parts and labor, 

from the date of purchase. Proof of purchase is required for all claims 

under this Warranty.
*Igniters limited to a one year warranty, from the date of purchase. Proof 

of purchase is required for all claims under this Warranty. Two Year 

Warranty applies only to purchases made after May 1, 2018, with a serial 

number of 180101-100 or higher.

Exceptions to the Warranty: 

Rubber seals, light bulbs, and gaskets are 

covered for a period of ninety (90) days only. Oven glass, porcelain, and 

Products that are not defective, but that require adjustments for normal 

wear and tear are expressly excluded from this Warranty.

Warranty Claims:

 In the event of a claim for repair of the Product(s), and 

to obtain warranty service, Owner must contact either (i) the dealer from 

whom the product was purchased; (ii) an authorized AMR service agent; or 

(iii) AMR Residential service support at 1-888-753-9898. You will be asked 

to provide a model and serial number, and date of original purchase.
AMR shall provide all new replacement parts and all repair labor under the 

Warranty.
Under the terms of this Warranty, service must be performed by a factory 

authorized AMR service agent/representative, and approved in advance by 

AMR. AMR shall not be responsible for labor costs that have not been pre-

approved, with written confirmation by AMR. Note that service providers 

are independent entities and not affiliated with AMR. Travel expenses from 

the factory authorized service agent to the product location are limited to 

25 miles each way. For greater distances, either have the product delivered 

to the servicer, make separate travel arrangements, or pay for the additional 

servicer travel. All repair services shall be provided during normal business 

hours. AMR will not be responsible for premium time or overtime charges 

for labor covered under this warranty or for repairs made without AMR 

authorization. Such charges shall be the responsibility of the Owner.

Limitation of Warranty: 

AMR shall have no obligation under this 

Warranty as to any Product(s) which have been misapplied, mishandled, 

abused, misused, modified, altered, subject to improper cleaning methods, 

subject to harsh chemical action, modified by unauthorized service 

personnel, damaged by accidents, flood, fire, smoke, public unrest, 

earthquake, tornado, hurricane, other acts of God, Owner negligence, 

reasons beyond the control of AMR, failures due to improper installation, 

insufficient gas or electrical supply, problems due to improper ventilation, 

or removed/altered serial numbers. Any damage due to water, chemical, 

or direct contact to infrared burners will also not be covered under this 

Warranty. This Warranty shall be void if the Product(s) are not properly 

installed by a licensed plumber, and not properly calibrated for electrical 

and gas connectivity, gas line size, correct pressure, and properly leveled. 

Additionally, AMR factory recommended cleaning instructions must 

be followed by Owner at all times or this Warranty shall be voided by 

AMR. All delivery, installation, labor costs and other service costs are the 

responsibility of the purchaser.
Dealer display, model home display and products sold “as-is” have the 

following warranty:
1.  One (1) year parts only warranty, if the manufacture date is less than 

three (3) years old.
2.  Excludes items that are: missing; cracked; aesthetic; broken; dented; 

frayed.

Accordingly, except as stated herein-above the dealer display 

and model home display goods are being sold on an “as-is” 

or “with all faults” basis. Except as stated, the entire risk 

as to the quality and performance of the goods is with the 

buyer. Additionally, except as stated, should the goods prove 

defective following their purchase, the buyer and not the 

manufacturer, distributor, or retailer assumes the entire 

cost of all necessary servicing or repair.

THIS WARRANTY IS LIMITED AND MADE IN LIEU OF ANY 

AND ALL OTHER SUCH WARRANTIES EXPRESSED OR IMPLIED, 

INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE 

ENTIRE LIABILITY OF AMR IS SET FORTH HEREIN THIS WARRANTY. 

OWNER SPECIFICALLY UNDERSTANDS AND ACKNOWLEDGES 

THAT THERE ARE NO WARRANTIES, EITHER EXPRESSED OR 

IMPLIED HEREUNDER OTHER THAN THE WARRANTIES WHICH 

ARE SPECIFICALLY STATED HEREIN. SAID OWNER SHALL NOT RELY 

ON ANY OTHER ASSERTIONS, REPRESENTATIONS OR STATEMENTS 

BY AMR OR ITS AGENTS, OTHER THAN THOSE SPECIFICALLY 

EXPRESSED IN THIS WARRANTY. 
AMR’S LIABILITY ON ANY CLAIM OF ANY KIND IS EXPRESSLY 

LIMITED AND SHALL NOT EXCEED THE WHOLESALE PRICE OF 

THE PRODUCT(S) OR PART(S) THEREOF THAT GIVE RISE TO SUCH 

CLAIM.
Failure by AMR to enforce any of its rights under this Warranty shall not 

be construed as a waiver of those rights. AMR specifically reserves the right 

to investigate and verify all claims to determine the validity of the claim and 

the claimant’s qualifications under this Warranty. AMR reserves the right to 

refuse Warranty service in the event that AMR determines that a claimant’s 

right to the Warranty is inapplicable under the terms and conditions herein.
AMR is not responsible for consequential or incidental damage whether 

arising out of breach of warranty, breach of contract, tort, or any other 

legal theory, including without limitation, property damage, bodily injury, 

loss of use, and/or lost profits. This Warranty gives the Customer certain 

legal rights. The customer may also have other legal rights which vary from 

state to state. Some states do not allow limitations on how long an implied 

warranty lasts, or do not allow the exclusion or limitation of incidental 

or consequential damages. If such laws apply, the limitations or exclusions 

contained in the terms and conditions of this Warranty may not apply to all 

such Owners.
AMR expressly reserves the right to make changes to their Warranty policy 

before or after purchase by the Owner.

WARRANTY

Summary of Contents for ARR-364GD

Page 1: ...ishes Care and Cleaning discusses how to keep your product in good operating condition how to identify what might be going wrong with the unit and how to communicate your observations with authorized field service technicians Troubleshooting describes how to troubleshoot common issues Americana Model and Parts Identification shows available parts for your range Warranty BEFORE USING YOUR APPLIANCE...

Page 2: ...supplier Please ensure that the product is properly grounded In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter Your safety and the safety of others is very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages Hazards or unsafe practices which will result in sever...

Page 3: ...ly materials that will not discolor or delaminate and will withstand temperatures up to 194ºF 90ºC Heat resistant adhesive must be used if the product is to be installed in laminated cabinetry check with your builder or cabinet supplier to make sure that the materials meet these requirements The use of cabinets for storage above the oven may result in potential fire or burn hazard To avoid risk of...

Page 4: ...ransportation company immediately and file a Concealed Damage claim with them This must be done within fifteen 15 days from the date that delivery is made to you Retain the shipping container for inspection Check your local building codes for proper installation methods In the absence of local codes this appliance must be installed in accordance with the National Fuel Gas Code No Z223 1 current is...

Page 5: ...lure Be sure all gas valve knobs are turned to and remain in the OFF position during a power failure To reduce the risk of appliance tipping it must be secured to the wall with a properly installed anti tip bracket To make sure the bracket has been installed properly inspect behind the range using a flashlight Anti tip devices are supplied where applicable and are necessary for range products This...

Page 6: ...ange door The push to turn gas valve knobs on the appliance are designed to be child safe however they are not a guarantee of operation Children must not be left alone or unattended in the kitchen while the appliance is in use Never leave the appliance unattended during use Boil overs may occur causing spills which may ignite Never wear loose fitting or long sleeved apparel while cooking Never wea...

Page 7: ...ANIFOLD PRESSURE Natural Gas 5 W C 5 W C 5 W C 5 W C Liquid Propane 10 W C 10 W C 10 W C 10 W C RANGETOP BURNER RATING Cuisine Sealed Burner Large 25 000 BTU Medium 18 000 BTU Small 13 000 BTU RANGETOP BURNER RATING Performer Open Burner Large 25 000 BTU Medium 18 000 BTU Small 12 000 BTU Griddle Burner Rating N A 20 000 BTU 5 86 kW 20 000 BTU 5 86 kW 20 000 BTU 5 86 kW Grill Burner Rating N A 15 ...

Page 8: ... is correct for the gas service being provided Refer to the appliance rating plate for the gas supply requirements A manual gas shut off valve must be remotely installed and easily accessible in the adjacent cabinet The regulator inlet is for a 3 4 inch gas line The appliance ships with a 1 2 inch to 3 4 inch adapter connected to the regulator Use at least a 1 2 commercial flex hose to connect ran...

Page 9: ... shut off valve must be remotely installed and easily accessible in the adjacent cabinet The regulator inlet is for 3 4 gas line The appliance ships with a 1 2 to 3 4 adapter connected to the regulator VENTILATION Proper ventilation is required for safe efficient operation of this appliance The range cooktop must be installed under an appropriate canopy ventilation hood The hood must be at least a...

Page 10: ... Electrical Requirements table Fill out the front page and installation checklist of this installation manual with requested data Model number and serial number can be found on the nameplate located underneath the control panel on the front of the appliance INSTALLATION CLEARANCE DIMENSIONS 6 30 66 min TO 72 max 30 min TO 36 max 66 min TO 72 max 30 min TO 36 max 24 Island Install A 8 MIN 24 MIN TO...

Page 11: ... from the oven while continuing to lift A B C RETAINING ARM STEP TWO LEVEL THE RANGE D Measure the four corners in each cutout area to verify that flooring is level E For uneven or sloped floors level unit with metal shims only as the adjustment required may exceed the thread available in the leg F IMPORTANT Remove peel off all protective plastic film from stainless steel and move unit into openin...

Page 12: ...t be conducted according to the manufacturer s instructions Before placing appliance in operation always check for gas leaks with soapy water solution DO NOT USE AN OPEN FLAME TO CHECK FOR GAS LEAKS IMPORTANT This appliance is equipped with a three prong grounding plug for your protection against possible electric shock hazard Plug it only to a dedicated grounded three prong electrical outlet It i...

Page 13: ...G Grill Double Griddle Double Grill Grill Griddle Grill Griddle Griddle Double Griddle Griddle Grill Double Grill CUISINE BURNER CONFIGURATIONS and MODEL NUMBERS ARR6010 MED SML SML LRG MED 25 18 13 13 13 25 18 13 13 18 13 25 18 13 13 25 18 13 13 25 13 18 13 18 13 18 13 25 18 13 13 18 13 25 13 18 13 25 18 13 13 18 13 25 13 18 13 25 13 18 13 18 13 25 13 18 13 18 13 25 13 18 13 18 13 25 13 18 13 BUR...

Page 14: ...B304 ARROB606GDGR ARROB6062GD ARROB6062GR SML MED LRG LRG MED LRG SML LRG MED LRG MED LRG SML LRG LRG MED MED LRG SML LRG MED LRG SML LRG MED LRG SML LRG MED LRG SML MED MED LRG LRG LRG MED LRG SML LRG LRG MED MED LRG SML LRG LRG MED MED LRG SML LRG LRG MED ARROB364GR ARROB364GD ARROB366 MED LRG MED LRG SML LRG MED LRG SML LRG MED LRG SML LRG Grill Double Griddle Double Grill Grill Griddle Grill G...

Page 15: ...SPECTION and INSTALLATION NOTES __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ ______________...

Page 16: ...ct the problem turn to the Troubleshooting section of this manual AUTO RE IGNITION The surface burners are equipped with a special ignition and re ignition system that senses the presence of flame and re ignites the burner should the flame disappear while gas is still flowing to the burner Strong drafts spills and general grime influence the operation of the automatic re ignition system a clean sy...

Page 17: ...d Broil are very different cooking operations and the burners are designed to deliver energy in a way appropriate to the task There are two types of baking called Standard Bake or conventional and Convection Bake Standard or conventional baking make best use of Grandma s cookie cake or pie recipes like bake at 350ºF 177ºC for forty five minutes to get the job done These recipes are tried and true ...

Page 18: ...NG TIME Hamburgers 1 2 to 3 4 160ºF 71ºC Medium 8 to 10 minutes Steaks 1 to 1 1 2 Rare 140ºF 60ºC Medium to High 10 to 20 minutes Steaks 1 to 1 1 2 Medium 160ºF 71ºC Medium to High 12 to 25 minutes Pork chops 3 4 to 1 145ºF 63ºC and 3 minutes rest time Medium 15 to 25 minutes Lamb chops 160ºF 71ºC High 12 to 15 minutes Poultry pieces 170ºF 77ºC Low to Medium 25 to 35 minutes Fish 1 thick 145ºF Min...

Page 19: ...nly in the oven cavity Set the temperature control to 200ºF 94ºC and switch on the convection fan Remember to periodically check the food items for dryness state CARE AND CLEANING It is always easier to clean as you go and while some evenings you d rather sit down with a good book instead of a Scrubby keeping your range cooktop and oven in a ready to go state for the next meal makes everything a l...

Page 20: ...tes Porcelain Enamel on Cast Iron Hot water and detergent with scrubby or soap filled steel wool pad for really tough stains will work Remove sugar or acid based spills they tend to attack the enamel Remember the grates are heavy use care when lifting and replacing Griddle Moisten a soft scrub cloth adding a drop of mild dish soap to create a soapy lather and wipe the griddle from left to right Us...

Page 21: ...heat is required Door Gasket The door gasket is made from high temperature materials and creates a seal between the hot oven and the cool kitchen Convection Fan and Switch Operated by the front panel switch the convection fan circulates oven air removing the thermal boundary layer on items being baked and in doing so speeding up heat transfer and cook time by as much as 25 Convection is active onl...

Page 22: ...thorization Such charges shall be the responsibility of the Owner Limitation of Warranty AMR shall have no obligation under this Warranty as to any Product s which have been misapplied mishandled abused misused modified altered subject to improper cleaning methods subject to harsh chemical action modified by unauthorized service personnel damaged by accidents flood fire smoke public unrest earthqu...

Page 23: ...23 4580 N Walnut Rd N Las Vegas NV 89081 13592 Desmond St Pacoima CA 91331 tel 818 897 0808 888 753 9898 www AmericanRangeHome com NOTES ...

Page 24: ...dard warranty period the receipt proving certified installation must be made available to American Range for verification If installation was not performed by a certified licensed contractor be prepared to submit a major credit card for payment for proper installation prior to service R70213 RevC 05232022 24 4580 N Walnut Rd N Las Vegas NV 89081 13592 Desmond St Pacoima CA 91331 tel 818 897 0808 8...

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