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4580 N. Walnut Rd., N. Las Vegas, NV 89081 | 13592 Desmond St., Pacoima, CA 91331 | tel: 818.897.0808 | 888.753.9898 | www.AmericanRangeHome.com
CARE AND CLEANING RECOMMENDATIONS
PART / MATERIAL
CLEANING SUGGESTIONS
BEING CAREFUL
Main Top/
Porcelain Enamel
Soft Scrub may be used here. With a cool or slightly warm
surface, use a damp sponge or cloth as recommended by the
manufacturer.
Since the surface is glass (it can be scratched by certain
materials) try to rub gently in small circles to allow time and
chemical reactions to take place.
Sealed Burners
(Cuisine)
Caps and burner heads can be removed for cleaning using
hot sudsy water. A stiff nylon bristle tooth brush can be used
to clean burner port openings.
Remember to dry out the ports (try to blow air through them
if you like). Water clogged ports burn with erratic flames and
could be dangerous.
Open Burners
(Performer)
The cast iron burner heads are heavy and porcelain coated.
If they are dirty, remove any large debris and gently scrub
under hot, soapy water.
Like the sealed burners, remember to dry out the ports (try to
blow air through them if you like). Water clogged ports burn
with erratic flames and could be dangerous.
Control Knobs/
Powder Paint
Use dry hands to pull off the knobs; hot sudsy water works
best here…
…with a sponge to avoid scratching
Chrome Knob Bezels
Hot soapy water works well here, with a sponge or soft
cloth.
As with any round feature that meets the stainless steel grain,
be careful to clean the bezels in a circular motion – and not
contact the stainless steel control panel.
Exterior Finish
Island Trim
Use hot soapy water, Fantastic, Formula 409, rinse and dry
immediately. For hard water spots, try household vinegar or
CLR. If there is any heat discoloration, consider using Zud,
Wright’s All Purpose Polish or Blue Away.
Rub lightly in the direction of the grain of the stainless steel.
Salt (sodium chloride), chlorine or chlorine compounds in
some cleaners are corrosive to stainless steel.
Grates/Porcelain
Enamel on Cast Iron
Hot water and detergent with scrubby, or soap filled steel
wool pad for really tough stains will work.
Remove sugar or acid based spills, they tend to attack the
enamel. Remember the grates are heavy, use care when lifting
and replacing.
Griddle
Moisten a soft scrub cloth, adding a drop of mild dish soap to
create a soapy lather – and wipe the griddle from left to right.
Use plastic spatulas and spoons when working the griddle. See
more tips in the discussion on griddle operation above.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Oven will not heat
No electrical power to the range
Gas service is turned off
Gas supply has been interrupted
Look for red glow of hot surface igniter
Check circuit breakers in house
Try to light a surface burner
Contact the gas company
If no glow, call for service
Oven light does
not work
Light switch is in the off position
Light is burned out
Try switching the light on
Locate and test a new replacement light, unscrew glass lens, remove bad
light, replace
Broiler will not light
No electrical power to the range
Gas service is turned off
Look for red glow of hot surface igniter
Check circuit breakers in house
Try to light a surface burner
If no glow, call for service
Burner lights, but
clicking won’t stop
Mis-wired high voltage connections
See that the burners are correctly matched to the high voltage
connections
Convection fan
does not turn
Switch the fan on
Unit in broil mode
Bad fan
Use the control panel switch
Turn thermostat to bake temperatures
Call for service
Igniters keep clicking
Reverse polarity of the electrical supply line
Poor electrical ground
Check the polarity with hand held tester
Be sure range power cord has three prongs and plugs directly (no adapter)
into the power receptacle
Condensation on the
oven window
Cold appliance
During cold weather, it is normal for some condensation to appear on the
window, it will disappear in about ten minutes.
Foods over-cook
Defective thermostat
Incorrect temperature or cooking time
Watch that thermostat indicator light cycles on and off every five or ten
minutes at temperature
Reduce cooking time or temperature