13592 Desmond St., Pacoima, CA 91331 818.897.0808 tel 888.753.9898 toll free www.americanrange.com
30
Heritage & Titan Gas Ranges
Use & Care Manual
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Oven will not heat
• No electrical power to the range
• Gas service is turned off
• Gas supply has been interrupted
• Look for red glow of hot surface igniter
• Check circuit breakers in house
• Try to light a surface burner
• Contact the gas company
• If no glow, call for service
Oven light does not
work
• Light switch is in the off position
• Light is burned out
• Try switching the light on
• Locate and test a new replacement light,
unscrew glass lens, remove bad light, replace
Broiler will not light
• No electrical power to the range
• Gas service is turned off
• Look for red glow of hot surface igniter
• Check circuit breakers in house
• Try to light a surface burner
• If no glow, call for service
Convection fan does
not turn
• Switch the fan on
• Unit in broil mode
• Bad fan
• Use the control panel switch
• Turn thermostat to bake temperatures
• Call for service
Igniters keep clicking
• Reverse polarity of the electrical supply line
• Poor electrical ground
• Check the polarity with hand held tester
• Be sure range power cord has three prongs
and plugs directly (no adapter) into the power
receptacle
Condensation on the
oven window
• Cold appliance
• During cold weather, it is normal for some
condensation to appear on the window, it will
disappear in about ten minutes.
Foods over-cook
• Incorrect temperature or cooking time
• Defective thermostat
• Reduce cooking time or temperature
• Watch that thermostat indicator light cycles
on and off every five or ten minutes at
temperature
