American Hometec AHQ-B03X, Installation And Operation Manual

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of purchase. The warranty applies to heaters installed within the US and Canada by licensed
professionals in accordance with the manufacturer’s installation and operating instructions and all
applicable codes. The warranty covers parts for the repair or replacement of the defective portions
of the unit and labor for a period of 12 months for residential applicaitons. The effective date of
the warranty is the verified date of purchase (original receipt) or the date of manufacture plus
ninety days.
Exclusion
THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE WARRANTY MADE BY THE
MANUFACTURER AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED (WHETHER WRITTEN OR ORAL), INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE REMEDIES SET FORTH HEREIN ARE THE ONLY REMEDIES AVAILABLE TO THE
OWNER OR ANY PERSON. The company does not authorize any person or company to assume
any obligation or liability in connection with the repair or replacement. Manufacturer shall not be
liable for any incidental, consequential, special or contingent damages or expenses arising,
directly or indirectly, from any defect in the water heater or the use of the water heater.
Manufacturer shall not be liable for any water damage arising, directly or indirectly, from any defect
in the water heater component part(s) or from its use.
Manufacturer shall not be liable under this warranty if the water heater is subjected to any of the
following conditions.
Misuse, alteration, unauthorized repair, neglect, accident
Has not been installed in accordance with the applicable local plumbing and/or building
code(s) and/or regulation(s)
Is not continuously supplied with potable water
Has been operated while frozen
Is exposed to inlet temperatures above 125 o F (52 o C)
Exposed to water pressures above pressure rating of 190 psig (1.31 MPa)
Used for service in a spa, pool, boat or water craft
If heating element box was opened
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
Making a Claim
Owner should submit the warranty claim directly to American Hometec, Inc. by contacting us at
the phone number shown below. If you are advised to return the unit, you must obtain a
Returned Materials Authorization (RMA) over the phone BEFORE RETURNING THE
UNIT. When contacting the company please have the unit’s serial number and original receipt on
hand to provide purchase date and other necessary information. Package the heater well to
prevent damage, tag the heater with the RMA number and ship the water heater prepaid to
American Hometec, Inc. as instructed. Unauthorized returns may be rejected at the
company’s discretion.