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3.5 – Out-of-Service Conditions & Error Codes 
 

 

System 
Failures 

 

 

Below are conditions that will cause the machine to go into an 
“Out-of-Service” mode.   
 
If the unit is in sleep mode when an error occurred, the fail 
lamp will flash indicating that an error occurred. 
 
If the error is not cleared and a bill is inserted, the validator 
will not accept the bill and the fail lamp will have a stronger 
flash. 
 
After inactivity from either a switch press or a bill detection, 
the unit re-enters sleep mode. 
 

 

Coin 
Hopper 

 

Coin Hopper Error Conditions 
 

 

 

Low Comp 

Compact hopper (Asahi WH-3) coin level is low.  
 

 

 

Compact 
TimeOut 
 

The compact hopper did not complete the payout in time. 
 

 

 

OptoBlkd 

ccTalk hopper optic sensor is blocked. 
 

 

 

Fraud 

ccTalk hopper optic sensor detected a fraud attempt. 
 

 

 

Low 

ccTalk hopper coin level is low. 
 

 

 

No Comm 

The main logic board is unable to communicate with the cctalk 
hopper. 
 
 

 

 

Current 

ccTalk hopper motor current level is higher than normal 
operational range. 
 

 

 

TimeOut 

ccTalk hopper did not complete the payout in time. 
 

 

 

Checksum 

ccTalk hopper’s internal firmware has a checksum error (fatal 
error) 
 

 

Other 
Errors 

 

Miscellaneous Error Conditions 

 

 

Bill Jam 

Bill validator opto sensor was blocked for longer than 50 
seconds 
 

 

 

Low Batt 

The battery voltage has reached 10VDC 

Summary of Contents for AC401-2

Page 1: ...allers Service Technicians Read and understand the instructions detailed in this manual Owners Operators Keep this manual in a safe place to provide to any service technicians working on this machine...

Page 2: ...2...

Page 3: ...1 3 5 Out of Service Conditions 16 3 6 Bill Validator Front Bezel Flash Codes 17 Section 4 Maintenance 4 1 Bill Validator Maintenance 18 4 2 Coin Hopper Maintenance 19 4 3 Parts List 20 4 4 Warranty T...

Page 4: ...LIMITED WARRANTY AND EXCLUSIVE REMEDIES SOME HIGHLIGHTS FROM SAID SECTION ARE Bill Validators and Bill Dispensers Validators and Bill Dispensers are warranted for two years from date of purchase Coin...

Page 5: ...ill or hurt you and others All safety messages will follow the safety alert symbol and either DANGER WARNING or CAUTION These words mean You can be killed or seriously injured if you don t immediately...

Page 6: ...r services to be 100 secure against criminal attempts All machines products and services are to be used in accordance with business best practices and the owner s or operator s best judgement Installa...

Page 7: ...er into the hole in the middle of the T handle and push until it stops Turn the key until you hear it snap Turn the key counterclockwise turn and remove the keys NOTE The only way to get a duplicate s...

Page 8: ...d down the changer is ON If the machine does not function properly please contact American Changer s Technical Support Department at service americanchanger com or 1 888 741 9840 2 2 Mounting Instruct...

Page 9: ...ODUCT CANNOT BE MOVED OR TIPPED USE STRUCTURAL SOUND FASTENERS THAT CAN BE PROPERLY TIGHTENED AND SECURE THE MACHINE PRODUCT THROUGH EACH OF THE HOLES IN THE BASE OF THE MACHINE PRODUCT TO THE APPLICA...

Page 10: ...nse smaller coins Approximate capacity is 1 500 25mm diameter coins Asahi WH 3 Hopper Applicable Coin Sizes Diameter 24 3mm 39 0mm Thickness 1 6mm 3 3mm Approximate capacity is 550 30 8mm US 50 diamet...

Page 11: ...ctor Function 1 Enable Input 2 Credit Output 3 12VDC Power 4 Supply Ground 12V Universal Board ccTalk Coin Hopper Evolution Hopper Out of Service Light Comp Hopper Asahi WH 3 12VDC Power Input from Ba...

Page 12: ...Down buttons to navigate through the menus Scroll down to Exit and press the Select button to exit the programming menu Bill Create a bill table by inputting values per number of pulses to represent b...

Page 13: ...he AC401 2 Configuration Sequence 1 Set up the bill table The machine can be configured for 7 bill denominations A With the machine powered on press any of the three buttons under the LCD to turn the...

Page 14: ...rem screen This setting controls what the next screen s value increments by There are three possible choices 1 100 and 1000 Pressing the Select button will advance you to the next screen a Selecting 1...

Page 15: ...he payouts Detailed in this section is how to set up the payout A With the machine powered on press any of the three buttons under the LCD to turn the LCD display on B When the Total screen appears pr...

Page 16: ...0 and 1000 Pressing the Select button will advance you to the next screen a Selecting 1 will adjust the next screen by 1 each time the Up and Down buttons are pressed Example 0000 will change to 0001...

Page 17: ...een G The next screen is the Amount L screen On this screen the quantity of coins to be dispensed is entered Use the Up and Down buttons to set the quantity of coins to dispense Pressing the Select bu...

Page 18: ...Low Comp Compact hopper Asahi WH 3 coin level is low Compact TimeOut The compact hopper did not complete the payout in time OptoBlkd ccTalk hopper optic sensor is blocked Fraud ccTalk hopper optic se...

Page 19: ...iagnostic Pushbutton may have been pressed and held accidently if you did not intend to enter this mode Configuration Card must be inserted into the acceptor or cycle power to the acceptor to exit thi...

Page 20: ...ove the Lower Transport by pushing in the latch located on the bottom of the acceptor at the rear Gently pull the Lower Transport out of the assembly Clean the note path using a soft cloth or towel Do...

Page 21: ...Plates Looking inside the hopper through the top opening locate the two brass plates at the bottom of the hopper If they appear to be dull and or dirty remove the right section of the hopper by removi...

Page 22: ...C401 17 Power Cell Mount 5 AC401 2 BILL TR Bill Tray 6 AC2002 LB Lock Bracket 7 AC1047 SUZO Suzo Evolution ccTalk Hopper 8 AC5041 2 Asahi WH 3 Hopper 9 AC401 2 DR AC401 2 Door 10 AC2060 20 Out of Serv...

Page 23: ...use set forth in the owner s manual supplied with the goods or use storage or operation of the goods in a manner that fails to comply with all applicable laws rules and regulations including without l...

Page 24: ...D TO CREDIT CARD AND OR DEBIT CARD NUMBERS PERSONAL IDENTIFICATION NUMBERS PERSONAL PASSWORDS OR PASSCODES OR OTHER SIMILAR PERSONAL INFORMATION OF THE USER OF THE GOODS IN NO EVENT SHALL AMERICAN CHA...

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