TROUBLES SHOOTING
Problems Possible
Causes
Remedies
Power supply damaged
or insufficient power
Replace
Wrong connection of
power supply
Correct
No action and images
when power is switched
on
Faults in engineering
circuits
Remove
Mechanical fault
Repair
Tilting camera
Place uprightly
Abnormal
self-inspection. Images
with roaring sound of
the motor
Insufficient electrical
power
Replace with qualified
power supply
Failed Video Flat cable
Replace
Normal self-inspection
but no images
Camera damaged
Replace
Wrong connection of
RS-485 signal wire
Correct
Mismatched address of
spherical camera
Reselect
Problem on PTZ
controller
Replace
Too longer distance of
communication
Correct
Successful
self-inspection but out
of control
Mismatched protocol
Adjust controller
protocol to match PTZ
camera/
Normal problems and their causes and remedies mentioned above are only for
reference. Should you meet other special problems, you can ask for technical
support from your dealer directly.
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