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Chapter  3

Reference

The following section offers troubleshooting tips and provides customer care,

warranty, and compliance information.

3.1  Troubleshooting

Note:

Some troubleshooting tips may not be applicable depending on the display

options supported by and configured for your card.

3.2  Customer Care

The AMD Customer Care Web site has number of helpful resources, including a

knowledgebase of FAQs and the AMD Instinct Workstation Graphics Web Ticket

Submission Page.
The Web site is complimentary and available at all times. The address is 

http://

support.amd.com

.

3.2.1  Contact Information

If you experience difficulties with your product, you can contact AMD Customer Care

in the following ways.
The latest contact information and tips for faster service can be found on the AMD

Global Technical Support page at 

http://support.amd.com

.

3.2.2  Disclaimer

AMD Customer Care for Graphics Products will work to resolve your issue and help

you to get your product up and running. If your issue is not resolved, our technicians

will determine whether the difficulty you are experiencing is the result of the product,

© 

2020

 Advanced Micro Devices, Inc.

AMD Infinity Fabric™ Link

Summary of Contents for Infinity Fabric Link

Page 1: ...AMD Infinity Fabric Link User Guide Part Number 56978_1 00...

Page 2: ...release to a national of a country in Country Groups D 1 E 1 or E 2 any restricted technology software or source code it receives from AMD or 2 export to Country Groups D 1 E 1 or E 2 the direct produ...

Page 3: ...ed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Caution Where applicable For continued protection against the risk of elect...

Page 4: ...iv AMD Infinity Fabric Link 2020 Advanced Micro Devices Inc...

Page 5: ...liance Information 6 3 3 1 FCC Compliance Information USA 6 3 3 2 Industry Canada Compliance Statement Canada 7 3 3 3 CE Compliance Information European Union 8 3 3 4 Electrical Safety 8 3 3 5 VCCI IT...

Page 6: ...vi AMD Infinity Fabric Link 2020 Advanced Micro Devices Inc...

Page 7: ...on outlined in this chapter 1 1 Introduction The MI100 accelerator supports the following Infinity Fabric link arrangement 4 Piece P N 102 D34601 00 Figure 1 1 D34601 D343 4P Infinity Fabric Link Arra...

Page 8: ...The emphasized numbers in bold are required for registration and free support Figure 1 2 Sample Serial and Part Numbers 2 Getting Started AMD Infinity Fabric Link 2020 Advanced Micro Devices Inc...

Page 9: ...the server system and install the new AMD graphics drivers and configuration software 5 Restart the system 2 2 Connecting the Accelerator with Infinity Fabric link Relevant information prior to conne...

Page 10: ...il flush with the first row of golden fingers Important Remember to use even pressure on each of the connectors 4 Using a Torx head screw driver screw each of the eight screws in a 1 2 3 4 5 6 7 8 pat...

Page 11: ...is complimentary and available at all times The address is http support amd com 3 2 1 Contact Information If you experience difficulties with your product you can contact AMD Customer Care in the fol...

Page 12: ...tions to this device or its usage in an open chassis if not expressly approved by Advanced Micro Devices Inc may impact its compliance 3 3 1 FCC Compliance Information USA Class A This device complies...

Page 13: ...paration between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technic...

Page 14: ...24 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurements 3 3 4 Electrical Safety Europe The Low Voltage Directive 2014 35 EU EN 62368 1 Audio Video Information a...

Page 15: ...ase the user may be required to take corrective actions VCCI CISPR32 V 3 Class B Translation This is a Class B product based on the standard of the VCCI Council If this is used near a radio or televis...

Page 16: ...er is asked to beware of this point and ensure that the equipment is used outside of residential areas 3 3 7 BSMI Certification Information Taiwan Class A Translation This is a Class A Information Pro...

Page 17: ...2 AS NZS CISPR 32 3 3 9 Product Environmental Compliance This product may carry a marking similar to those below that indicates its level of compliance with China RoHS standards For information on Chi...

Page 18: ...te Electrical and Electronic Equipment WEEE Directive Compliance European Union This product was manufactured by Advanced Micro Devices Inc 12 Reference AMD Infinity Fabric Link 2020 Advanced Micro De...

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