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6. The timestamp is not displaying the correct time.
Below are a few possible reasons why this may be occurring
The time and date settings may not be configured correctly.
7. Motion detection does not work.
Below are a few possible reasons why this may be occurring:
•
The motion detection time period may be incorrectly configured.
•
Motion detection zone setup is not correctly configured.
•
Motion detection sensitivity is too low.
8. Web Access isn't working.
Below are a few possible reasons why this may be occurring:
•
Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows.
•
ActiveX controls have been disabled.
•
The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX.
•
The camera is having network connection errors.
•
Web access may be setup incorrectly.
•
The username or password may be incorrect.
9. Web Access live view is only displaying a static picture. Both live playback and recorded playback aren't
working.
Below are a few possible reasons why this may be occurring:
•
The network speed is not sufficient to transfer video data via web access.
•
The client PC may have limited resources.
•
Multicast mode may be causing this issue.
•
A privacy mask or screensaver may be enabled.
•
The logged in user may not have sufficient rights to monitor real-time playback.
•
The
camera’s
local video output quality is not sufficient.
10. Network connection is not stable.
Below are a few possible reasons why this may be occurring
