Ambient ASHP-23 Installation And User Manual Download Page 37 | Manualshive

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TECHNICAL FAULTS/CALLS/TROUBLE SHOOTING

Installers
Please direct all after hours technical/fault/trouble shooting calls to (03) 5176 2038
Please leave your full name, Business/Company name contact number, property address, brief description of fault to report and an
AusGeothermal technician will return your call when available next

This number will allow you to leave a voice message which is checked frequently out of business hours

NOTE: This is only available for technical calls and not general enquiries, accounts enquiries or office/administration enquiries

If the matter is not urgent, please call our head office (03) 5176 2038 during business hours or feel free to email our head office at
[email protected]

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Summary of Contents for ASHP-23

Page 1: ...r Guide Models ASHP 23 ASHP 23 3P ASHP 23 HW ASHP 23 3P HW ASHPCHW 23 ASHPCHW 23 3P ASHPPOOL 23 ASHPPOOL 23 3P Ambient variable speed air to water reverse cycle heat pumps Quality Australian Made Product By Copyright AusGeothermal 2018 ...

Page 2: ...t up procedure Quick Start Up Procedure Hydronic Heat Pump Units 31 32 Domestic Hot Water Start Up Procedure 33 Commercial Hot Water Start Up Procedure Quick Start 34 Alarms 35 37 Product Warranty Terms 38 Warranty Registration Installation by trained and licenced technicians only Please contact your supplier Installer with any questions regarding installation and start up procedure Note Informati...

Page 3: ...dulating range to the highest efficiency possible Software and trademark is licenced to Ausgeothermal only We have coupled these quality components to water marked heat exchangers and are cased in our heavy duty galvanized and powder coated heat pump unit casings For ease of installation all Ambient variable speed air to water heat pumps are fully commissioned and quality tested prior to dispatch ...

Page 4: ...BACnet SNMP BMS etc Ambient Variable speed heat pumps can be used for a wide range of heating cooling and hot water applications Hydronic in slab heating and cooling Hydronic radiator and convector heating Ducted heating and cooling Domestic hot water heating Commercial hot water heating Process heating and cooling Hospitals Aged care Hydroponics Diagram Photo Copyright AusGeothermal 2018 ...

Page 5: ...Page 5 of 38 Model Selection Ambient Variable Speed Air Source Heat Pumps Are available in the below selection list by category Diagram Photo Copyright AusGeothermal 2018 ...

Page 6: ...Page 6 of 38 Diagram Photo Copyright AusGeothermal 2018 ...

Page 7: ...Page 7 of 38 Commercial Hot Water ...

Page 8: ...Page 8 of 38 Hydronic Heating ...

Page 9: ...Page 9 of 38 Hydronic Heating ...

Page 10: ...Page 10 of 38 Hydronic Heating ...

Page 11: ...Page 11 of 38 Swimming Pool Heating ...

Page 12: ...turn Heat Pump Out DN32 G PTR Valve DN20 H Element Upper Unit Thermostat Setting Max 60deg C 3 6KW I Hot Water Outlet Cold Inlet DN32 Weight 80kg Approx Storage Capacity 400L Water Connection Settings Temperature Relief Valve Settings 700kPa Expansion Control Valve Setting 600kPa Maximum Working Pressure 700kPa Maximum Supply Pressure 500kPa Note Materials and specifications are subject to change ...

Page 13: ...NT WITH BUFFER TANK STORAGE SENSOR POCKET ELECTRICAL SUPPLY ISOLATOR SLAB HEATING PUMP CIRCIT 1 SLAB HEATING PUMP CIRCIT 2 RADIATOR HEATING CIRCIT FAN COIL HEATING COOLING 3 BAR PRESSURE RELIEF VALVE INCH COLD WATER FILL INCH MBSP HYDRONIC RETURN WATER IN 1 INCH HYDRONIC FLOW WATER OUT 1 INCH AMBIENT WITH INSLAB SCREED HEATING COOLING ELECTRICAL SUPPLY ISOLATOR FLOW TO HYDRONIC IN FLOOR MANIFOLD R...

Page 14: ...FLOW TO HYDRONIC RADIATOR CIRCIT RETURN FROM HYDRONIC RADIATOR CIRCIT ROOM CONTROLS TO WIRE BACK TO AMBIENT EXTERNAL DIGITAL INPUT CONTROL BOX 3 BAR PRESSURE RELIEF VALVE INCH COLD WATER FILL INCH MBSP HYDRONIC RETURN WATER IN 1 INCH HYDRONIC FLOW WATER OUT 1 INCH AMBIENT WITH FAN COIL HEATING COOLING SENSOR POCKET FOR SUPPLIED PIPE SENSOR ELECTRICAL SUPPLY ISOLATOR FLOW TO CHILLED HOT WATER FAN C...

Page 15: ... COIL HEATING COOLING AND SLAB HEATING SENSOR POCKET FOR SUPPLIED PIPE SENSOR ELECTRICAL SUPPLY ISOLATOR FLOW TO CHILLED HOT WATER FAN COIL UNIT RETURN FROM CHILLED HOT WATER FAN COIL UNIT ROOM CONTROLS TO WIRE BACK TO AMBIENT EXTERNAL DIGITAL INPUT CONTROL BOX AND DIVERTER VALVE RETURN FROM IN FLOOR HEATING MANIFOLD FLOW TO INFLOOR HEATING MANIFOLD DIVERTER VALVE 3 BAR PRESSURE RELIEF VALVE INCH ...

Page 16: ...ation Options and Piping Commercial Hot Water Diagram Photo Copyright AusGeothermal 2018 HOT WATER IN HOT WATER OUT SENSOR POCKET ELECTRICAL SUPPLY ISOLATOR BOOST ELEMENT HOT WATER OUT COLD WATER FILL IN SPRING CHECK VALVE ...

Page 17: ...lation Options and Piping Swimming Pool Heating Diagram Photo Copyright AusGeothermal 2018 POOL WATER INLET 50MM PVC FROM POOL HEATING PUMP FILTER SYSTEM POOL WATER OUTLET RETURN TO POOL 50MM PVC ELECTRICAL SUPPLY ISOLATOR ...

Page 18: ...pallet Sealed within cardboard packaging and labels Package Dimensions 1600mm Height 1200mm Width 700mm Depth Important Prior to installing the heat pump please ensure to inspect the item for any visual damage Above information provided based per one unit heat pump only Diagram Photo Copyright AusGeothermal 2018 ...

Page 19: ...he rear of the heat pump unit and used air needs to be able to discharge into the atmosphere AusGeothermal recommend Ambient Variable Speed Air Source Heat Pumps should be installed and mounted on a level concrete slab using rubber mounting blocks and anchor bolts Electrical isolator and pipe work to be easily accessible for service Electrical and plumbing works to be installed by licenced and tra...

Page 20: ...Page 20 of 38 Diagram Photo Copyright AusGeothermal 2018 Heat Pump Location and Mounting Schematic ...

Page 21: ...Page 21 of 38 Wiring Diagram Important Wiring diagram is provided with each heat pump unit Diagram below Single Phase Diagram Photo Copyright AusGeothermal 2018 ...

Page 22: ...Page 22 of 38 Wiring Diagram Important Wiring diagram is provided with each heat pump unit Diagram below Three Phase Diagram Photo Copyright AusGeothermal 2018 ...

Page 23: ...H W T E M P P R O B E 5 D H W B O O S T WIRE TO SINGLE PHASE 240VAC 50Hz 40AMP SWITCH BOARD CIRCIT BREAKER 8 O U T S I D E A I R T E M P 9 G N D 1 0 24 V D C 1 1 24 V C O M E A R T H N E U T R A L A C T I V E L 1 A C T I V E L 2 REMOVE BRIDGE WIRE FOR FLOW SWICH INSTALLATION A C T I V E L 3 REMOVE BRIDGE WIRE FOR EXTERNAL TERMOSTAT INSTALATION e g EXTERNAL TERMOSTAT COMMON TO GND EXTERNAL THERMOST...

Page 24: ...p connection installation Water Quality When filling the system it is essential that the water quality is checked The water quality of most public supplies is suitable for the heat pump system Water quality from water bores springs and wells are generally not suitable or recommended for the heat pump system Do not connect heat pump system to water supplies with impurity levels above the following ...

Page 25: ...nel Check hydronic and or hot water system for leaks Add appropriate closed circuit corrosion inhibitor to all hydronic systems Add propylene glycol to reverse cycle hydronic cooling systems and heating systems in low ambient conditions For cooling application 10 C glycol freezing level is recommended and external flow switch to be fitted Note When filling hydronic heating cooling systems the cold...

Page 26: ...ntinued Mains water supply on commercial hot water systems should not exceed 5 0 bar 500 Kpa Pressure reduction valves must be fitted PTR valves Pressure temperature relief valves must be fitted and should not exceed 7 0 bar 700 Kpa ...

Page 27: ... installed in buffer tank sensor well with heat transfer paste Buffer tank temperature probe to hydronic supply flow water line if buffer tank is not used Hot water tank temperature probe installed in hot water storage tank sensor well with heat transfer paste if applicable External thermostat control wiring installed correctly No voltage to be applied to digital input terminals on heat pump units...

Page 28: ... installed in all hydronic systems System filled and air bled with fresh water only Pipe sizing and insulation installed to limit heat loss and vibration Leak check all piping Check system installation piping and wiring for neat visual and quality installation Installer Notes ...

Page 29: ...anel will now power up and Display Main Screen Buffer Tank Temp Return Water Temp and Supply Water Temp Grab your reader s attention with a great quote from the document or use this space to emphasize a key point To place this text box anywhere on the page just drag it Grab your reader s attention with a great quote from the document or use this space to emphasize a key point To place this text bo...

Page 30: ... Water Target Temperature using UP or DOWN arrows and then press ENTER Press RETURN button to the MAIN SCREEN Heat pump unit should now start to run on selected mode Keep an eye on the System Supply and Return Water Temperatures Check system pumping flow rates and proceed to bleed air from all air bleed points on the hydronic system Example Radiators manifolds pumps tanks and high points Run and c...

Page 31: ...ENTER to select and set date and time using the UP and DOWN arrows to change accordingly Press ENTER button until screen curser stops flashing then press DOWN arrow to Clock Screen 02 Domestic Hot Water Start Hour 1 12 00 Start Hour 2 23 00 You can press ENTER to change desired hot water heating start times Once set press ENTER until the curser stops flashing Press the BACK arrow to clock screen 0...

Page 32: ...r hydronic heating or cooling times to run Enter your desired start stop times in the 7 Day Event 1 and Event 2 Set Up Pages This function can be set up for commercial hot water heat pump models NOTE Domestic Hot Water Boost To test run Domestic Hot Water Operation either install a domestic hot water boost button or bridge out terminals GND 5 on the external digital input control box Hold in for 3...

Page 33: ...get Temperature using UP or DOWN arrows then press ENTER Press RETURN button to return to MAIN SCREEN Heat pump unit will now start to run on selected mode Keep an eye on system supply and return water temperatures Check system pumping flow rates and proceed to bleed air from all air bleed points on Hot Water System Run system through heating cycle to check operation Full system operation real tim...

Page 34: ...dle left hand ENTER button to view alarm history press the UP or DOWN buttons to scroll through alarm history find current date and view alarm NOTE It is a good idea to write down alarms if they occur Contact your installer if alarm continuously occurs To re set alarms press and hold top left hand alarm button for 5 seconds if heat pump fails to re start Turn off Mains Power Isolator located on th...

Page 35: ...air the products or repair or replace At AusGeothermal s discretion and part of a product which is found to be defective during a 5 years in respect of parts used in a domestic setting 1 year in respect of labour used in a domestic setting b 2 years in respect of parts used in a commercial setting 1 year in respect of labour used in a commercial setting Warranty period From the date of purchase an...

Page 36: ...r 14 The buyer acknowledges that a AusGeothermal has not supplied any sample of the products to the buyer and b If the buyer sells the products to any person by reference to a sample that sample is not supplied by AusGeothermal and c Any sale by sample by the buyer to any person including any consumer as defined in the Australian Consumer Law is not referable to the sale or supply of the products ...

Page 37: ...port and an AusGeothermal technician will return your call when available next This number will allow you to leave a voice message which is checked frequently out of business hours NOTE This is only available for technical calls and not general enquiries accounts enquiries or office administration enquiries If the matter is not urgent please call our head office 03 5176 2038 during business hours ...

Page 38: ...pany Individual ABN Occupation Electrician Plumber License Number Phone Email Please retain a copy of this Warranty Registration for your records Submission of Warranty Registration Date What to do next Please ensure ALL information is completed submitted Email this form to info ausgeothermal com au Attention Warranty Mail AusGeothermal Pty Ltd PO BOX 1131 Traralgon 3844 VICTORIA Australia Attenti...

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