Amana TANDEM, Use & Care Manual

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If you experience Possible Causes Solution
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
Normal washer operation. Door must be completely closed and latched for washer to run.
Press and hold START/PAUSE for 1 second.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
The washer pauses for about 2 minutes during certain cycles.
Allow the cycle to continue. Some cycles feature periods of
tumbling and soak.
Washer may be stopped to reduce suds.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Check electrical source or call an electrician to check if voltage
is low.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check proper electrical supply.
Washer not loaded as recommended. Remove several items, rearrange load evenly in drum.
Close door and press START/PAUSE.
Do not add more than 1 or 2 additional garments after cycle has
started to avoid tightly packing or unbalancing.
Not using HE detergent or using too
much HE detergent.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and follow
manufacturers directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press
START/PAUSE. Do not add more detergent.
After any wash cycle is completed, the door must be opened
and then closed before a new cycle can begin.
Washer not performing as expected (cont.)
Do not add more water to the washer.
Door not opened between cycles.
Washer won’t run
or fill, washer stops
working (cont.)
The washer door is not firmly shut. The door must be closed during operation.
TROUBLESHOOTING