20
Troubleshooting
You may save time and money by checking items below before calling for service. List includes common concerns that
are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
Topic
Possible Cause
Solution
OPERATION
Appliance not working
Power outage
Make sure appliance is plugged in.
Verify that circuit breaker is not tripped.
Replace household fuse but do not change fuse capacity.
Surface units not working- no power
(coils)
Coils not plugged in
Turn control off. Make sure that the coils are properly
connected to power source by removing and then firmly
pushing coil into place.
Oven not working
Programming error
Shut off power to oven for five minutes by switching off circuit
breaker. Reset circuit breaker and try oven again.
Clock and timer not working
Power outage
Make sure appliance is plugged in. Verify that circuit breaker
is not tripped. Replace fuse but do not change fuse capacity.
Oven light not working
Loose bulb
Burnt out bulb
Check for loose bulb. Tighten.
Check for burnt out bulb. Replace if necessary with an
appliance bulb. See Replacing Oven Light.
Self-clean not working
Door handle not locked
Lock oven door handle.
Oven door will not unlock
Oven is self-cleaning
Oven still hot.
Allow cycle to complete.
Will not unlatch until a cooler temperature has been reached.
Do not force door or door latch open—will void warranty. May
blow cooler air on latch with hair dryer at cool setting to
quicken process.
Oven not clean after a self clean cycle
Too much soil, grime left in
oven
Soot in oven after cycle
Wipe out and remove excess soil prior to running self-clean
cycle.
Normal.
Locked light displayed
Door locked
If oven is hot, allow to cool rather than trying to force door
latch open.
Display flashing
Power failure reset clock
Press CLOCK
F-(numeric) display
Service code
Shut off power to oven for two minutes by switching off circuit
breaker. Reset breaker. If continues, contact service
department.
Oven smokes the first few times used
Normal
Minor smoking is normal the first few times the oven is used.
COOKING
Food not baking properly
Various causes
See Cooking, Common Baking Problems
Food not roasting properly
Various causes
See Cooking, Roasting
Food not broiling properly
Various causes
See Cooking, Broiling
Oven temperature too hot or cold
Calibrate oven temperature
See Using the Oven Control, Oven Temperature Control
Adjustment
Oven has strong odor
Normal
Ovens will have a ‘new’ odor. Run a self-clean cycle to
remove the odor.
Not boiling or cooking fast enough
Improperly sized cooking
utensils
Make sure pans fit heating elements. See Cookware
Requirements.
NOISE
Frequent cycling off and on of oven.
Normal
To maintain a temperature for baking, the oven cycles on and
off.
Cracking or popping sound
Normal
Wet cooking utensils or possible spillage.