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8. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Color losing or no video
signal output in HDMI
display
The connecting cables
may not be connected
correctly or it may be
broken
Check whether the cables
are connected correctly
and in working condition.
No HDMI signal output in
the device while local
HDMI input is in normal
working state
Output image with white
noise.
POWER
indicator
doesn’t
work
or
no
respond to any operation
Loose or failed power
cord connection
Ensure the power cord
connection is good
If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.
4K Wallplate HDBaseT Transmitter
