Altimium
www.altimium.com
6G SDI to HDMI Converter
7. Troubleshooting & Maintenance
Problems
Potential Causes
Solutions
Output image with
snowflake.
Bad quality of the connecting
cable.
Try another high-quality cable.
Fail or loose connection.
Make sure the connection is
good.
No output image
when switching.
No signal at the input / output
end.
Check with oscilloscope or
multimeter if there is any signal
at the input/ output end.
Fail or loose connection.
Make sure the connection is
good.
The product is broken.
Send it to authorized dealer for
repairing.
POWER
indicator
doesn’t work or no
respond to any
operation.
Fail connection of power
cord.
Make sure the power cord
connection is good.
Note: If your problem still remaining after following the above troubleshooting steps,
please contact your local dealer or distributor for further assistance.
