VRM Client Main Window
24
VRManager Manual
Sorting
In the main view window, you can click on a specific column heading to
sort records in ascending or descending order on that field. You can use the
scroll bar at the bottom of the window to view all the displayed columns.
Media Player Option
VRM client plays the selected file using a media player defined by the user.
If the media player is not defined, VRManager does not play the file, and
instead opens the Media Player Location dialog box so you can assign a
media player. You can also select the media player by going to
Edit >
Option
. In the
Option
dialog box, select the Media Player Location by
typing the path in the field or using the browse button (
...
), then click
OK
.
Report Menu
You can generate reports based on agent, workgroup, DNIS or date.
To generate a report:
1. Choose
Report
from the main menu or click the
Report
button. The
Report Generation dialog box opens.
Summary of Contents for VRManager
Page 1: ...VRManager Manual 12 2010...
Page 4: ...VRManager Manual ii...
