Altigen AltiView, Manual

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22 AltiView Manual
At any time before or after the person you’re transferring to answers
the phone, you can cancel the transfer by clicking the
Cancel button
or by closing the dialog box.
If the transfer is canceled, AltiView reconnects the call to your
extension. The call is also reconnected if the third party doesn’t
answer.
Transferring to Voice Mail
While connected to a call, click the To VM button on the main window. In
the box that pops up, choose the extension you want to send the call to, then
click
OK . (You can sort extensions by number or by name.)
Note: You can also forward a call to voice mail without answering it by
clicking the
To VM button while the call is ringing.
Transferring to Auto Attendant
To transfer a call to an auto attendant, while connected to the call click
To AA on the main window. Use the drop-down list to select the operator
or an auto attendant to transfer to. (You can sort the list by number or by
name.)