User Guide USB Stick CopyStation
21
Ultra – 1.3
26
8.2 Other possible sources of error
– We have received some feedback from a few customers using no-name USB
memory sticks with our USB Stick CopyStation
21
Ultra.
So we have been doing more research and testing with low-cost products as well.
Whenever problems occurred, there were always no-name products involved.
Therefore we strongly recommend that you only use USB memory sticks from inter-
national manufacturers such as SanDisk, Lexar or Transcend
.
– The CopyStation software needs to have
21 unused drive letters
for the 21 USB stick
slots. Each slot needs its own drive letter.
Assignment of the CopyStation drive letters may not take place correctly if Windows
Explorer lists drive letters for network drives which are not mounted. Before starting
the CopyStation software, it is recommended to disconnect the network drives or to
ensure that they are correctly mounted.
9. Support and further information
Support hotline
from Monday to Friday:
Phone
+49-5 11-98381-70
or eMail
Please ask for our product overview or visit our website for information on further
CopyStations, storage products, Flash Card Drives and Solid State Disks from altec:
www.altec-cs.com
