36
041-037-B000-001, Rev. A (06/2013)
7.0 Warranty And Consumer Information
ALPHA GENERATOR WARRANTY
Generators are covered by this warranty from the date of original retail purchase for a period of 1 year for
residential use and 6 months for commercial applications. Units used in rental fleets, reconditioned or as
demonstration models will be considered commercial usage. The warranty coverage is continual from the original
date of purchase, and does not restart upon the replacement of any part or complete unit. Individual parts
replaced at any point during the warranty period are only eligible for warranty coverage for the balance of the
original warranty period.
Eligibility
To be eligible for warranty replacement, the product must be purchased in the United States or Canada from an
authorized ALPHA dealer. This warranty applies to the original retail purchaser only, and is not transferable. Proof
of purchase and the serial number is required.
Coverage
Pre-approved parts and labor costs will be covered by ALPHA for any failure that is proven to be a failure in
material or workmanship under normal use during the applicable warranty time period. This coverage is limited
to parts, labor and ground shipping of repair parts. It is the responsibility of the end user to return the product
to the nearest authorized repair center as directed by the warranty administration center. If in the event that the
generator is deemed to be not repairable or the necessary repair would be economically unfeasible, the warranty
department will authorize its prepaid return to the nearest Coast Distribution location and Coast will prepay the
returned shipping to the dealer, repair center or consumer. Alpha reserves the right to repair or replace any part
or unit at its option. Alpha may request defective parts to be returned. Anything replaced under warranty becomes
the property of Alpha.
To Obtain Warranty Service
Do not return this generator to the store where you purchased it. Contact any authorized dealer or contact our
national customer service center at:
Phone: 1-800-863-3364
(8am to 6pm PST)
Fax: 1-360-671-4936
If contacting us by fax be sure to include a description of the problem as well as all return contact info such as
address, phone number, fax number, e-mail, etc. Engine serial number, barcode number and proof of purchase
are required.
Exclusions
This warranty does not extend to parts affected or damaged by accident and/or collision, normal wear, fuel
contamination or degradation, use in an application for which the product was not designed or any other misuse,
neglect, incorporation or use of unsuitable attachments or parts, unauthorized alteration, or any causes other than
defects in material or workmanship of the product. This warranty does not extend to normal maintenance items
such as belts, hoses, spark plugs, wheels and filters past the first scheduled replacement or service interval for
these items whichever comes first.
Disclaimer of Consequential Damage and Limitation of Implied Warranties
ALPHA DENIES ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT,
TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE.
ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or
limitation of incidental or consequential damages. Therefore, the above exclusions and limitations may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state.
Replacement Parts Availability
To purchase replacement parts please contact ALPHA Technical Support.
Summary of Contents for ACX3100i
Page 1: ...ACX3100i Generator Operation Manual Effective July 2013...
Page 41: ......
