a proprietary heat-resistant spray paint
made specially for stoves, also
available from your stove dealer. Never
use an aerosol spray on, or near, the
stove when it is burning or it is hot.
• Door Rope Seals
It is important that
you maintain a tight door seal as this
prevents unwanted air leaking into the
firechamber and helps make the
Primary and Secondary air more
effective in controlling the fire.
When the stove is cold, to check the
door stove seal, place strips of paper
between the door and ‘door frame’
and shut the door. If you have to pull
hard to remove these or they tear, then
you have an effective door seal. If these
can be easily removed or if they slide
around you will need to replace the
door seal. Your new Hi-Flame stove is
supplied with a spare rope seal for the
door. To replace, carefully remove the
old seal and completely clean the seal
channel of debris and old glue. Use
liberal amounts of proprietary heat
resistant fire rope glue to hold the rope
in position and glue both ends to
ensure a well-sealed joint.
Replacement rope should be 12mm dia.
• Replacement Parts
In the interests
of safety, only ever use genuine
Hi-Flame replacement components
– see page 41.
Hi-FLAME® WARRANTY
VERY IMPORTANT:
Your new Hi-Flame Alpha stove has
been CE EN13240 tested in the UK to
ensure that it meets strict UK and Irish
constructional, performance and safety
standards.
It is not the responsibility of Hi-Flame
or their distributors to ensure that the
appliance is installed and operating
correctly at the time of the installation.
This is strictly the responsibility of
the stove owner and any complaints
regarding the performance of the
installation should be addressed
to the stove dealer or the stove
installer
.
HI-Flame offers the original retail
purchaser a 1 Year Warranty with
a further limited 4 Year Extended
Warranty subject to the following
terms and conditions being met. Claims
under this Warranty must be reported
in the first instance to the dealer you
purchased the stove from. In the
unlikely event of a Warranty claim being
made the claim will only be entertained
by Hi-Flame or their distributors if it
follows this procedure and complies
with the Terms and Conditions set out
below.
TERMS AND CONDITIONS
Please note: All claims must follow
this procedure.
Your stove is guaranteed against defects
subject to the following conditions:
1
The stove must have been installed
by a qualified / government recognised
stove installer and upon completion
38
