Troubleshooting tips
Problem
Possible Causes
What To Do
Water has poor
Unit needs to be sanitized.
See Cleaning and Sanitizing the Water
taste or odor.
Tanks.
Water is not hot enough
Dispenser is unplugged.
Push the plug completely into the outlet.
or cold enough.
The fuse is Blown/ circuit
Replace house fuse or reset the house
breaker is tripped.
circuit breaker. If too many items are
plugged into a single circuit, move
some items to a different circuit.
All the water in the water
tank has been used.
Wait 30 minutes for heating or cooling.
When you use the appliance
Antibacterial plastic water
The water is all the same drinkable
for the first time, the water
circuits are new.
and the quality is not changed.
has an unpleasant taste.
Never the less you can rinse the
circuits with water until the bad taste
disappears.
When using 5L water bottle, ensure that plastic is rigid enough in order
that the bottle does not break.
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