AT-BRPS8000 Installation Guide
ix
Returning Products
Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.
To obtain an RMA number, contact Allied Telesyn’s Technical Support at one
of the following locations:
FTP Server
If you know the name of a specific driver that you need for an Allied Telesyn
device, you can download the software by connecting directly to our FTP
server at
ftp://gateway.centre.com
.
At login, enter ‘anonymous’. Enter your e-mail address for the password as
requested by the server at login.
North America
2205 Ringwood Ave
San Jose, CA 95131
Tel:
1-800-428-4835, option 4
Fax:
1-503-639-3716
European Customer Support Centre
10/11 Bridgemead Close
Westmead Industrial Estate
Swindon, Wiltshire SN5 7YT
England
Tel:
+44-1793-501401
Fax:
+44-1793-431099
Latin America, the Caribbean,
Virgin Islands
Tel:
international code + 425-481-3852
Fax:
international code + 425-483-9458
Mexico and Puerto Rico
Tel:
1-800-424-5012, ext 3852 or
1-800-424-4284, ext 385
2
Mexico only: 95-800-424-5012, ext 3852
Fax:
international code + 425-489-9191
