F016J13758-A ISSUE 28-01-22 SE
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Allett Domestic Warranty Terms & Conditions
Allett Ltd guarantees this product against manufacturing defects. We will repair (or replace at our option) if a
manufacturing defect occurs within the guarantee period as long as it has not been subjected to rental/hire use.
The guarantee period for domestic use is: 1-year parts and labour
For commercial or non-domestic use, the guarantee period is 60 days.
For the purpose of this guarantee:
Non-domestic use means all other uses including, commercial, income producing, but excluding rental/hire use.
To obtain a repair under this guarantee:
You must contact the place of purchase and report the problem to them. You need to have your proof of purchase
and guarantee. If the dealer cannot assist in finding a solution to the problem reported, please contact Allett to
report any unresolved issues.
This guarantee does not apply if:
1. The product has been resold by original purchaser (this does not apply in the Republic of Ireland), or has
been used under hire.
2. The product has been modified to change the manufacturers specifications, or if non genuine replacement
parts have been fitted.
3. If any previous repair was undertaken by anyone other than an Approved Service Agent.
4. The fault is due to maladjustment, abuse, neglect or accidental damage.
5. The fault is due to lack of lubrication or maintenance.
6. Damage to any part, particularly the drive or cutting mechanism has been caused by allowing the product
to strike solid objects.
7. The product develops a fault due to abnormal use.
8. Failure is due to normal wear. The following parts are considered as wearing parts: (their life is dependent
on regular servicing, and they are not therefore, normally covered by the guarantee. Examples of wearing
parts are as follows cutting cylinder & bottom blade, cylinder, roller, drive belts & cables, bearings, chains
& sprockets, plastic drive gears, pulleys, any friction related parts, and other parts what have contact with
the ground
Any of the above parts replaced without prior authorisation will be rejected in the first
instance.
)
Serviceable parts life is dependent on regular servicing, and they are not therefore normally considered by the
guarantee. The cost of routine maintenance of the product is not covered by the guarantee
unless an Allett Service
Contract is undertaken
It is in your best interest to follow the operating instructions for your lawnmower as a properly cared for product
should give many years of excellent service cutting grass.
Always insist on genuine Allett spares or parts. Any non-genuine parts fitted within the Warranty period will result
in your manufacturing Warranty becoming null and void. Any damage caused to the product through the fitting of
parts not made or approved by Allett is not covered by the guarantee.
Any defective part replaced on Allett machines shall not exceed the remainder of the existing warranty period on
any Allett product. Unless agreed in writing by Allett After Sales Manager or Allett Sales Manager.
Travelling costs must have prior authorisation from Allett After Sales Manager/Allett Sales Manager for any claims
to be processed. Claims submitted without written prior authorisation will be rejected in first instance. Any mileage
claims will be credited @0.50 pence per mile. With no exceptions
Your statutory rights are not affected by this guarantee.
When the time comes to dispose of this product, please consider the environment and take it to a recognised
recycling facility.
