Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
http://www.rockwellautomation.com/support/
, you can find technical manuals, a knowledge base of FAQs, technical and
application notes, sample code and links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer
TechConnect
SM
support programs. For more information, contact your local distributor or Rockwell Automation
representative, or visit
http://www.rockwellautomation.com/support/
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, review the information that is contained in this
manual. You can contact Customer Support for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication
, available at
http://www.rockwellautomation.com/literature/
United States or Canada
1.440.646.3434
Outside United States or Canada
http://www.rockwellautomation.com/support/americas/phone_en.html
, or contact your local Rockwell
Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number above to obtain one) to your
distributor to complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
Samara
tel. +7 846 273 95 85
Yekaterinburg
tel. +7 343 287 19 19
St. Petersburg
tel. +7 812 327 3752
Moscow
tel. +7 495 641 1616
Helsinki
tel. +358 9 540 4940
info
@klinkmann.
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tel. +370 5 215 1646
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tel. +375 17 200 0876
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tel. +372 668 4500
Кiev
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