ALL SPAS SWIM-PRO SERIES, Owner'S Manual

Page: 47 / 52

2017 Fitness Spa
LTR20171146, Rev. D
Appendix
www.calspas.com
45
Symptom Possible Solutions
Problems starting up
Pump won't prime See priming instructions on page 12.
Breaker keeps shutting off Reset the GFCI breaker. If this continues, contact your dealer or a qualified spa technician.
Power and system problems
System won’t start up or breaker keeps
shutting off
Power may be shut off. Turn on GFCI circuit breaker. If this continues, contact your dealer or a
qualified spa technician.
Control panel doesn’t respond Turn on or reset the GFCI circuit breaker. If this does not solve the problem, contact your dealer or a
qualified spa technician.
If you hear the pump running but the control panel doesn’t respond, contact your dealer
Spa does not turn off Spa may be trying to heat up.
In cold climates, if spa is not equipped with full foam or any kind of insulation, it will try to maintain
the set temperature. Set the spa to low temperature range and set the temperature to 80°F.
Spa may be in filter cycle. If it is, this is normal and no adjustment is necessary.
Message on the control panel There may be a problem. See Error Screens on page 18.
Heat problems
Spa water does not get hot Spa may be in low temperature range. Set the spa to high temperature range.
The filter may be dirty or may need to be replaced. Clean or replace the filter.
The water level may be too low. Fill the spa with water level at 4 to 6 inches from the top.
The temperature is not turned up high enough. Raise temperature on topside control.
Cover the spa. The cover will keep heat in the spa and help keep heat from escaping. Make sure
cover is on at all times when spa is not in use.
The heater element may be old, deteriorated, coated with scale, or defective. Contact your dealer
for more assistance.
The gate valves may be partially or completely closed. NEVER OPERATE YOUR SPA WITH THE GATE
VALVES CLOSED!
Spa overheats - temperature greater
than 110°F / 43°C
Overheating can occur during summer months and may not necessarily indicate a malfunction.
When it occurs, a message code may also appear on the control panel.
Temperature may be set too high. Turn the set temperature down to a lower temperature.
Filtration time may be too long. Turn the filtration cycles down during the warm months.
The spa may not be properly ventilated. Make sure the front of the spa is not blocked to allow air
flow.
High speed pumps may have been running too long. Limit pump running time to no more than 15 to
30 minutes.
Water pressure problems
Low water pressure Jet valves may be partially or fully closed. Open the jet valves.
Filter cartridge may be dirty. Clean or replace the filter.
Pump may have airlock. Remove airlock by priming spa (page 12).
The suction fittings may be blocked. Remove any debris that may be blocking them.
The filter skimmer may be blocked. Remove the blockage.
Gate valves may be closed. Open gate valves. Note: Never operate your spa with the gate valves
closed!
Basic Troubleshooting
The troubleshooting guidance provided here is intended
to cover the most common problems a spa owner may
encounter. For more in-depth troubleshooting, go to
www.calspas.com/troubleshooting.