Troubleshooting
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27
Problems
Possible solutions
Resolving mouse button issues
1.
Ensure that there is nothing
preventing the mouse buttons from
moving. Most mouse buttons make a
clicking noise when pressed down.
2.
In wired mode, connect the USB
charging cable to another USB
port. Wait until a notification
appears indicating that the driver
installation is complete before you
use the mouse.
3.
In wireless mode, connect the USB
wireless dongle to another USB
port or connect the USB wireless
dongle and USB charging cable to
the dongle extender. Wait until a
notification appears indicating that
the driver installation is complete
before you use the mouse.
4.
Save any data, close any open
program(s), and then restart the
laptop/desktop. When you do not
have another mouse or touchscreen,
hold the power button down for at
least 15 seconds to turn the laptop/
desktop off. All unsaved data will
be lost.
