Alienware AW2518HF User Manual Download Page 1

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Alienware AW2518HF Monitor
User’s Guide

Model: AW2518HF

Regulatory model: AW2518HFb

Summary of Contents for AW2518HF

Page 1: ...Alienware AW2518HF Monitor User s Guide Model AW2518HF Regulatory model AW2518HFb ...

Page 2: ... WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective...

Page 3: ... Video Modes 12 Preset Display Modes 13 Electrical Specifications 14 Physical Characteristics 14 Environmental Characteristics 15 Power Management Modes 16 Pin Assignments 18 Plug and Play Capability 19 Universal Serial Bus USB Interface 20 USB Upstream Connector 20 USB Downstream Connector 21 USB Ports 21 LCD Monitor Quality and Pixel Policy 22 Maintenance Guidelines 22 Cleaning Your Monitor 22 S...

Page 4: ... OSD Warning Message 44 Setting the Maximum Resolution 46 Using the Tilt Swivel and Vertical Extension 47 Tilt Swivel 47 Vertical Extension 48 Rotating the Monitor 48 Adjusting the Rotation Display Settings of Your System 50 Troubleshooting 51 Self Test 51 Built in Diagnostics 52 Common Problems 53 Product Specific Problems 55 Universal Serial Bus USB Specific Problems 56 Appendix 57 FCC Notices U...

Page 5: ... received all the components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand Riser ...

Page 6: ...nitor Cable Cover Power Cable Varies by Country HDMI Cable USB 3 0 Upstream Cable Enables the USB Ports on the Monitor Drivers and Documentation Media Quick Setup Guide Safety Environmental and Regulatory Information ...

Page 7: ...th 1 USB upstream port and 4 USB downstream ports Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization The color modes also offers different game modes including FPS First Person Shooter RTS Real Time Strategy RPG Role Playing Game and 3 game modes to personalize your preference Software and documentation media includes a...

Page 8: ... Identifying Parts and Controls Front View Label Description 1 Cable management slot on the front side of the stand 2 Function buttons For more information see Operating the Monitor 3 Power On Off button with LED indicator ...

Page 9: ...VESA compatible wall mount kit 100 mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Stand release button Releases stand from the monitor 4 Barcode serial number label Refer to this label if you need to contact Dell for technical support 5 Cable management slots on the left and right sides of the stand Use to organize cables by placing them through the slots ...

Page 10: ...does not support headphones 4 DisplayPort Connect your computer with DP cable 5 USB upstream port Connect the USB cable shipped with your monitor to this port and your computer to enable the USB ports on your monitor 6 9 USB 3 0 port Connect your USB device NOTE To use this port you must connect the USB cable shipped with your monitor to the USB upstream port on the monitor and to your computer 7 ...

Page 11: ...mm2 255 05 inch2 Pixel pitch 0 2832 mm x 0 2802 mm Pixel per inch PPI 90 Viewing angle 160 vertical typical 170 horizontal typical Luminance output 400 cd m typical Contrast ratio 1000 to 1 typical Faceplate coating Anti Glare with 3H hardness Backlight LED edgelight system Response time 1 ms gray to gray Color depth 16 7 million colors Color gamut 72 CIE1931 Built in devices USB 3 0 super speed h...

Page 12: ... 240 Hz Supported Video Modes Video display capabilities HDMI DP playback 480i 480p 576i 576p 720p 1080i 1080p FHD Connectivity 1 x DP 1 2 2 x HDMI 2 0 1 x USB 3 0 Upstream port Rear 2 x USB 3 0 Downstream port Rear 2 x USB 3 0 Downstream port Bottom 1 x Headphone out jack Bottom 1 x Audio line out jack Rear Height adjustable stand Tilt Swivel Pivot 0 to 130 mm 5 to 25 20 to 20 90 to 90 Dell Displ...

Page 13: ... Hz 137 26 120 285 5 HDTV 1920 x 1080p 144 Hz 166 59 144 346 5 HDTV 1920 x 1080p 240 Hz 291 31 240 594 27 DP Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz SyncPolarity Horizontal Vertical VESA 640 x 480 31 5 60 25 2 VESA 800 x 600 37 88 60 40 VESA 1024 x 768 48 36 60 65 HDTV 1920 x 1080p 67 5 60 148 5 HDTV 1920 x 1080p 120 Hz 137 26 120 285 5 HDTV 1920 x...

Page 14: ...frequency current 100 VAC to 240 VAC 50 Hz or 60 Hz 3 Hz 1 5 A typical Inrush current 120 V 30 A Max at 0 C cold start 220 V 60 A Max at 0 C cold start Physical Characteristics Model AW2518HF Model AW2518HF Signal cable type Digital HDMI 19 pins Digital DisplayPort 20 pins cable not included Universal Serial Bus USB 9 pins Dimensions with stand Height extended 523 3 mm 20 6 inches Height compresse...

Page 15: ...bly 3 22 kg 7 09 lb Front frame gloss Black Frame 20 gloss unit max Model AW2518HF Compliant Standards ENERGY STAR certified Monitor EPEAT Silver registered in the U S EPEAT registration varies by country See www epeat net for registration status by country Arsenic Free glass and Mercury Free for the panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F ...

Page 16: ...ly resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active Blue 65 W maximum 17 6 W typical Active off mode Inactive Inactive Blanked Amber blinking Less than 0 3 W Switch off Off Less than 0 3 W Energy Star Power Co...

Page 17: ...d in Energy Star 7 0 version Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor Maximum power consumption with max luminance and USB active This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to ...

Page 18: ... DisplayPort Connector Pin Number 20 pin Side of the Connected Signal Cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 GND 19 Re PWR 20 3 3 V DP_PWR ...

Page 19: ...DC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automatically provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so that the system can configure itself and optimize the monitor settings Most monitor installations...

Page 20: ...uper speed 5 Gbps 4 5 W Max each port High speed 480 Mbps 4 5 W Max each port Full speed 12 Mbps 4 5 W Max each port NOTE This monitor is Super Speed USB 3 0 compatible Up to 2 A on USB downstream port port with battery icon with BC1 2 compliant devices or normal USB devices USB Upstream Connector Pin Number 9 pin Side of the Connector 1 VCC 2 D 3 D 4 GND 5 SSTX 6 SSTX 7 GND 8 SSRX 9 SSRX ...

Page 21: ...Power Charging Port the port with battery icon supports fast current charging capability if the device is BC1 2 compatible NOTE USB 3 0 functionality requires a USB 3 0 capable computer NOTE The monitor s USB interface works only when the monitor is On or in the power save mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal function...

Page 22: ...instructions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using deter...

Page 23: ...r is shipped from the factory NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To attach the monitor stand 1 Place the monitor on a soft cloth or cushion 2 Attach the stand riser till it snaps into place ...

Page 24: ... upstream cable e USB downstream cables optional cable not included NOTE Route each cable neatly so that the cables will be organized after the cable cover is attached WARNING Do not plug in or turn on the power to the monitor until you are instructed to do so 4 Slide the cable cover till it snaps into place NOTE Ensure that the cables may pass through the bottom of the cable cover ...

Page 25: ...nect the upstream USB 3 0 port cable supplied to an appropriate USB 3 0 port on your computer See Rear and Bottom View for details 3 Connect the USB 3 0 peripherals to the downstream USB 3 0 ports on the monitor 4 Plug the power cables for your computer and monitor into a nearby outlet 5 Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not ...

Page 26: ...for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for the set up instructions To remove the stand 1 Turn off the monitor 2 Unplug the cables from the computer 3 Place the monitor on a soft cloth or cushion 4 Using your thumbs apply gentle pressure on the cable cover to horizontally slide it off from the monitor 5 Unplug the cables from the m...

Page 27: ...Setting Up the Monitor 27 6 Press and hold the stand release button 7 Lift the stand riser up and away from the monitor ...

Page 28: ...n a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight load bearing capacity o...

Page 29: ...ront of the monitor to adjust settings The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes 2 Shortcut key Game Enhance Mode Use this button to launch the Game Enhance Mode menu 3 Shortcut key Dark Stabilizer Use this button to launch the Dark Stabilizer menu ...

Page 30: ...n Use the Down button to adjust decrease ranges items in the OSD menu 3 Select Use the Select button to confirm your selection 4 Back Use the Back button to go back to the previous menu 4 Shortcut key Brightness Contrast Use this button to directly access the Brightness Contrast menu 5 Menu Use the MENU button to launch the On Screen Display OSD See Accessing the Menu System 6 Exit Use this button...

Page 31: ...aunch the OSD menu and display the main menu 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the highlighted option 4 Press the and buttons to select the desired parameter 5 Press to enter the su...

Page 32: ...st of preset color modes Standard Loads the monitor s default color settings This is the default preset mode FPS Loads color settings ideal for First Person Shooter games RTS Loads color settings ideal for Real Time Strategy games RPG Loads color settings ideal for Role Playing games Game 1 Game 2 Game 3 Allows you to customize the color settings for your gaming needs ...

Page 33: ...tance of the screen between 20 inches to 28 inches 50cm 70cm from your eyes 2 Blink frequently to moisten your eyes or wet your eyes with water after prolonged usage of the monitor 3 Take regular and frequent breaks for 20 minutes every two hours 4 Look away from your monitor and gaze at a distant object at 20 feet away for at least 20 seconds during the breaks 5 Perform stretches to relieve tensi...

Page 34: ... timer shows the time elapsed since the game starts Select an option from the time interval list to measure your target game rate Frame Rate Selecting On allows you to display the current frames per second when playing games The higher the rate the smoother the motion appears Display Alignment Activate the function to help ensure the perfect alignment of the video contents from multiple displays R...

Page 35: ...o increase the green shade of the video image Use to increase the purple shade of the video image NOTE Hue adjustment is available only when you select FPS RTS or RPG preset mode Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation level from 0 to 100 Use to increase the colorful appearance of the video image Use to increase the monochrome appe...

Page 36: ... the brightness and press the button to decrease the brightness min 0 max 100 Contrast Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen ...

Page 37: ...ected to your monitor DP Select the DP input when you are using the DP connector HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connectors HDMI 2 Auto Select Turning on the function allows you to scan for available input sources Reset Input Source Reset your monitor input settings to the factory settings ...

Page 38: ...ption if your DVD player supports only YPbPr output Sharpness This feature can make the image look sharper or softer Use or to adjust the sharpness level from 0 to 100 Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality Press the button to select the Dynamic Contrast On or Off NOTE Dynamic Contrast provides higher contrast if you select ...

Page 39: ...erating the Monitor 39 Audio Volume Allows you to set the volume level of headphone output Use or to adjust the volume level from 0 to 100 Reset Audio Select this option to restore default audio settings ...

Page 40: ...s English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by pressing the and buttons min 0 max 100 Timer Sets the length of time the OSD will remain active after the last time you pressed a button Use or to adjust the slider in 1 second increments from 5 to 60 seconds Reset Menu Reset all OSD setting...

Page 41: ...ut Key 3 Shortcut Key 4 Power Button LED Allows you to set the power LED indicator On or Off to save energy USB Allows you to enable or disable USB function during monitor standby mode NOTE USB ON OFF under standby mode is only available when the USB upstream cable is unplugged This option will be grayed out when the USB upstream cable plugs in Reset Personalization Reset all settings under the Pe...

Page 42: ... DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor ...

Page 43: ...etention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting On Reset Others Reset all settings under the Others menu to the factory preset values Factory Reset Reset all settings to the factory preset values ...

Page 44: ...solution mode you will see the following message NOTE The message may be slightly different according to the connected input signal This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 You will see the following mes...

Page 45: ... If you press any button other than the power button the following message will appear depending on the selected input NOTE The message may be slightly different according to the connected input signal If either HDMI or DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears NOTE The message may be slightly different according to the connected...

Page 46: ...tings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and download the latest d...

Page 47: ...th a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions Tilt Swivel With the stand attached to the monitor you can tilt and swivel the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory ...

Page 48: ...tically up to 130 mm The figure below illustrates how to extend the stand vertically Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended Vertical Extension and fully tilted up to avoid hitting the bottom edge of the monitor ...

Page 49: ...play Rotation function Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor To download the graphics driver go to www dell com support and see the Download section for Video Drivers for latest driver updates ...

Page 50: ...tating the contents on your display To adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 3 If you have an ATI graphics card select the Rotation tab and set the preferred rotation 4 If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation 5...

Page 51: ...dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains blue Also depending upon the selected input the dialog shown below will continuously scroll through the screen NOTE The message may be slightly different according to the connected input signal 4 This box also appears during...

Page 52: ... screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 3 for 5 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 3 again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue b...

Page 53: ... the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Poor Focus Picture is fuzzy blurry or ghosting Eliminate video extension cables Reset the monitor to factory settings Change the video resolution to the correct aspect ratio Shaky Jittery Video Wavy picture or fine movement Reset the monitor to factory settings Check environmental factors Relocate t...

Page 54: ...f test feature check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in the safe mode Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor malfunctions on off Ensure that the video cable connecting the monit...

Page 55: ...e built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power Management Modes Alternatively use a dynamically changing screensaver Reset the monitor to factory settings Tur...

Page 56: ...the USB peripherals downstream connector Switch Off and then turn On the monitor again Reboot the computer Some USB devices like external portable HDD require higher electric current connect the device directly to the computer system Check that your computer is USB 3 0 capable Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is used Reconnect the upstream cabl...

Page 57: ...gulatory information see the regulatory compliance website located at www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and s...

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