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ALI-DVR3000H Series 960H DVR User Manual

SECTION 8: SYSTEM MAINTENANCE

4. You can Export the result of the log search (click Export), choose a log entry with record file and click the playback button to

play the file, or click the icon in the Details column to see more information about the entry. The Log Information Details screen
is shown below.

Summary of Contents for ALI-DVR3004H

Page 1: ...Manual Products ALI DVR3004H ALI DVR3008H ALI DVR3016H ALI DVR3000HSeriesDVR PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this ma...

Page 2: ...sion or broadcast of any person s voice without their consent or a court order is strictly prohibited by law Observint makes no representations concerning the legality of certain product applications...

Page 3: ...www dtsc ca gov hazardouswaste perchlorate This notice is required by California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This device in...

Page 4: ...shock and vibration damage to the internal hard drive do not move the unit while it is plugged in Protect hard disk drives from static electricity Do not stack hard disk drives or keep them upright D...

Page 5: ...eral Guidelines 10 2 4 2 Install cameras 11 2 5 Connecting it together initial system setup 11 2 5 1 Using theWizard for basic configuration setup 12 2 6 Using the Menu system 19 2 6 1 Using the Camer...

Page 6: ...layback from System Logs 59 5 2 5 Auxiliary Functions Playback frame by frame 61 5 2 6 Auxiliary Functions Reverse Playback of Multi channel 61 5 2 7 Digital Zoom 62 5 3 Backing up Record Files Export...

Page 7: ...tworkTraffic 95 8 6 2 Testing Network Delay and Packet Loss 96 8 6 3 Exporting Network Packet 96 8 6 4 Checking the network status 97 8 6 5 Checking Network Statistics 99 SECTION 9 Remote Access 100 9...

Page 8: ...viii NOTES...

Page 9: ...ark technology Local Monitoring Simultaneous HDMI VGA and CVBS outputs HDMI VGA output at up to 1920 1080p resolution 1 4 6 8 9 16 division live view is supported and the display sequence of screens i...

Page 10: ...ip backward when playback Up to 4 8 16 channel synchronous playback Backup Export video data to USB device Export video clips during playback Management and maintenance of backup devices Alarm and Exc...

Page 11: ...ding Upgrade by remote FTP server Two way audio and voice broadcasting Embedded WEB server 1 1 DVR Controls connectors and indicators Your new security system is easy to use and easy to setup This sec...

Page 12: ...IN RCA connector for audio in cable 4 ON OFF switch Switch for powering the DVR on and off 5 USB This port can be used for a USB mouse or USB memory device such as a flash drive or DVD burner An addi...

Page 13: ...text fields When editing text fields it will also function as a Backspace button to delete the charac ter in front of the cursor On checkbox fields pressing the EDIT button will tick the checkbox In P...

Page 14: ...dard 3 button left right scroll wheel USB mouse can also be used with this DVR To use a USB mouse 1 Plug USB mouse into the either the front panel or backpanel USB connector of the DVR 2 The mouse wil...

Page 15: ...on screen QUERTY keyboard appears when you click in a field that accepts a text entry such as a password or name The keyboard is shown in the following picture Some control keys toggle their function...

Page 16: ...Fasteners to attach the cameras to the mounting surfaces A display device to connect to the DVR The DVR will connect directly to a VGA video monitor or an HDMI monitor HDMI cable is provided The displ...

Page 17: ...normal power conditions Proximity to other cameras and the local LAN Your DVR connects to cameras through coaxial cables and to an Ethernet network for remote access The coaxial cables must be short e...

Page 18: ...carefully Identify the locations where cameras will provide the best coverage considering Distance from the DVR for best performance your cameras must provide an optimal video signal and audio signal...

Page 19: ...ceilings because of the ease of installation For added security we recommend that you run your cables in areas with limited access to prevent tampering Avoid running the cable near high voltage applia...

Page 20: ...ction screen may appear The DVR will offer the optimal resolution for your monitor but you can select another resolution if you prefer At this screen select the preferred resolution then click Next or...

Page 21: ...n the virtual keyboard Click the appropriate icons to enter the password then click the Enter icon The default admin password is 1111 Observint strongly recommends that you change the default admin us...

Page 22: ...d to select the appropriate values Click Next to confirm your settings or Cancel to discard them and open the network setup Wizard window 6 In the Network setup Wizard window click the field value you...

Page 23: ...tings Consult with your network administrator to determine the best network settings for your DVR When finished click Next 7 Click Next after you configured the network parameters The HDD management W...

Page 24: ...the camera plugged into the camera input BNC connector 1 2 Analog 2 identifies the camera on BNC connector 2 etc b To configure the camera for recording click the Start Recording box to check it then...

Page 25: ...camera You can also Copy these settings to other cameras d After configuring the recording mode for each camera click OK to confirm your settings and close the Wizard 9 Click OK when the recording mod...

Page 26: ...wing video from each cameras in the Live View display adjust the direction of each camera to aim it at its surveillance target Follow the manufacturer s recommended procedures for aiming the cameras S...

Page 27: ...Menu If ID Authentication is not disabled see the General Settings a login window will open In the Login window select a User Name with administrative privileges enter its password then click OK NOTE...

Page 28: ...name and set the format and mode for the date time and OSD display for each camera individually Click Apply to save your settings Use the Copy tool to easily apply use the settings you chose for othe...

Page 29: ...is working normally Uninitialized or Abnormal Initialize the HDD before continuing Check the select box of the HDD to initialize then click the Init button at the bottom of the screen Failed If the HD...

Page 30: ...or IP SAN 5 Configure the device type you selected For a NAS disk i Click the NetHDD IP Address field to open a virtual keyboard and enter the IP address of the storage device ii Click Search to disco...

Page 31: ...directories on the network iii Select the IP SAN disk directory from the list shown below iv Click OK to add the selected IP SAN disk to your system NOTE If the added NetHDD is uninitialized select it...

Page 32: ...a HDD and initialize it Go to Menu HDD General 2 Click Advanced to check the storage mode of the HDD a If the HDD mode is Quota set the maximum record capacity See 2 7 4 Configuring HDD Group mode on...

Page 33: ...and select the camera channel you want to configure for Quota mode 4 Enter the storage capacity in the text field of Max Record Capacity GB 5 You can copy the quota settings of the current camera to o...

Page 34: ...tivate your quota settings 2 7 5 HDD Detect The HDD Detect feature provides two methods of monitoring the HDD display of S M A R T Self Monitoring Analysis and Reporting Technology data and Bad Sector...

Page 35: ...n the Self evaluation line 3 Examine the S M A R T data provided for the HDD Check to ensure that the data in the value and Worst column does not exceed the data in the Threshold column NOTE S M A R T...

Page 36: ...HDD Full The HDD is full HDD Error Writing HDD error or unformatted HDD Network Disconnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password...

Page 37: ...down list and select the exception condition you want to configure If you select All all exception conditions will be treated the way you configure the response 3 Select either of the following respo...

Page 38: ...shutdown procedures are essential for getting the most out of your DVR To startup 1 Check the power cable is plugged into a standard electrical outlet It is HIGHLY recommended that an Uninterruptible...

Page 39: ...4 Click Yes in the Attention window 5 When the message Please power off appears rock the power switch on the back panel to the off O position 3 1 3 Rebooting the DVR In the Shutdown menu you can also...

Page 40: ...ch camera view shown for a preset duration dwell The Live View screen can be configured to display 1 6 or 8 camera channels concurrently or playback recorded video LiveView2 2multi screendisplay Each...

Page 41: ...rol PTZ control is not supported Digital Zoom Shows the selected portion of the camera image in full screen mode To select an area left click and drag to form a rectangle across the area to expand See...

Page 42: ...usly Next screen Move to the screen displayed after the current one Start Auto switch the screen is automatically switched from one camera channel to the next You must set the dwell time before enabli...

Page 43: ...utput Interface Designates the output to configure the settings for Option includes Main CVBS and VGA HDMI Live View Mode Designates the display mode screen split to be used for Live View Dwell Time T...

Page 44: ...r In the example shown above a 1 5 screen is selected 5 Click a viewing screens then double click the camera in the list on the right that you what to show there When the selection is made label in th...

Page 45: ...emotely with administrative privileges To open the Menu system from the Live View screen right click anywhere in the screen then select Menu After selecting Menu a login window will open In the Login...

Page 46: ...rds it at 9 59 55 Post record The length of time you set to record after the event or the scheduled time For example when an alarm triggered the recording ends at 11 00 if you set the post record time...

Page 47: ...figuring Record schedule The record schedule can be used to automatically start and stops recording at preset times 1 Open the Record Schedule menu Go to Menu Record Schedule 2 To configure the Record...

Page 48: ...e type of recording trigger you want to use Normal recording is continuous recording Motion recording is recording triggered by some kind of motion detected in the video image Click Apply to save your...

Page 49: ...he chart day of the week hours of the day where you want to use that type of recording Blocks on the chart each representing 1 hour of one day will be colored for the recording mode you selected A des...

Page 50: ...parameters A motion detection events can trigger several kind of actions by the DVR including channels to start recording full screen monitoring an audio warning notification sent to the surveillance...

Page 51: ...entire video screen or click Full Screen You can select to multiple areas rectangles on the screen where motion will be detected To clear the motion detect zone you defined click the Clear d Click Ap...

Page 52: ...define a schedule for each day of eight weeks 56 days when motion detection is monitored Time periods cannot overlap j Click Apply to save the settings You can also click Copy to copy the Arming Sche...

Page 53: ...formation 5 1 4 Manual record Follow the steps below to begin manual recording Manual recording once initiated requires a manual cancel of the record The manual recording can occur prior to the schedu...

Page 54: ...When the Attention window opens click No NOTE Green ON iconmeansthatthechannelisconfiguredwitharecordschedule IftheDVRisrebooted manualrecordoperationsarecanceled 5 1 5 Configuring Holiday recording F...

Page 55: ...holiday schedule Date Week and Month d Set the start and end dates e Click Apply to save settings f Click OK to exit the Edit menu 3 Open the Record Schedule settings menu to edit the holiday recordin...

Page 56: ...n window will open 4 Click Apply to create the group NOTE Creation of a group will force a DVR reboot 5 1 7 Files Protection You can lock the recorded files or set the HDD property to Read only to pro...

Page 57: ...ck the box es for the channel s you want to investigate 3 Configure the record type File Type locked or unlocked and Start Time and End Time 4 Click Search to show the results 5 To protect the record...

Page 58: ...Fileofrecordinginprogresscannotbelocked 5 2 Playback 5 2 1 Playing back video by channel Playback the recorded video files of a specific channel in the live view mode Channel switch is supported Inst...

Page 59: ...Playback menu Go to Menu Playback 2 In the Playback screen select the camera channel you want to playback De select the other channels 3 Select the start and end times of the date and time range when...

Page 60: ...e video segment you want to play then click the icon in the Play column 6 In the screen that opens select the camera or cameras you want playback then click OK to continue By default only the camera o...

Page 61: ...e recording resulted from a normal continuous recording configuration option Video Search Hide Exit Record mode color key Video playback controls File position playback time of day Position marker Rec...

Page 62: ...control panel at the bottom of the screen and Exit 5 2 2 Playing back a motion event The DVR can search for and playback recordings triggered by motion events 1 Open the Playback menu Go to Menu Play...

Page 63: ...User Manual 7 Click Details to preview video from the event and see more information about the video clip 8 Select the video clip from the list then click the Play icon associated with it SECTION 5 R...

Page 64: ...e clip is listed If others are listed too click the Play icon to see it 5 2 3 Playback by Tag You can easily search for and play back video files that were tagged 1 Open the Playback menu Go to Menu P...

Page 65: ...ist then click the Play icon associated with it The control panel at the bottom of the screen is described earlier in this section See 5 2 1 Playing back video by channel on page 50 7 To open the sear...

Page 66: ...back to add a default tag Click the Add customized tag icon in the lower left corner of the screen during video playback to add a customized tag NOTE You can add up to 64 tags to a single video file T...

Page 67: ...System logs include the following types of entries Alarms events Start stop motion detection start stop tamper detection etc Exception conditions Video loss illegal login HDD full error IP camera disc...

Page 68: ...og with record file and click the Play icon to play the file or click the icon in the Details column to see more information about the entry If there is no playback file associated with the log entry...

Page 69: ...ntil the speed changes to Single One click on the playback screen advances playback to the next frame in reverse Click uu to increase the playback speed in reverse 5 2 6 Auxiliary Functions Reverse Pl...

Page 70: ...the magnifier button on the playback control bar to enter Digital Zoom screen 2 Use the mouse to draw a rectangle over the area you want to zoom in on The area can be enlarged up to 16 times the origi...

Page 71: ...Export menu Go to Menu Export Normal 3 heck the boxes for the camera channels you want to back up 4 Select the Start Time and End Time of the period when the video clips of interest were recorded To...

Page 72: ...Allow the operation to finish before continuing Note The Player utility player exe will be exported automatically during video file export 8 Verify that the file you exported can be played from the f...

Page 73: ...orded during the selected time span In the Search Result list you can play the video clip by clicking the icon in the Play column associated with the file 6 Select the video clips you want to export b...

Page 74: ...ce is not shown in the Device Name field click the Refresh button NOTE Some USB devices types include the New Folder and Format options other types include only an Erase option 9 In the Export window...

Page 75: ...h device 5 3 3 Export by Event Search Video recordings triggered my Events such as motion detection can be searched for and exported to a USB storage device such as a USB flash drive or USB disk drive...

Page 76: ...recorded during the selected time span 7 To watch a video clip in the Event Details list search result list click highlight the clip you want to watch then click the icon in the Play column 8 In the...

Page 77: ...during video file export 11 Verify that the file you exported can be played from the flash device 5 3 4 Exporting Video Clips during playback Segments of video recordings can be backed up exported dur...

Page 78: ...p icon Start clipping scissors at the bottom of the screen to mark the start of the clip you want to save 4 Advance the file playback to the end of the segment you want to export then click the Clip i...

Page 79: ...t window select the directory where you want to save the file if available or just click Export then click Quick Export A pop up window will open showing the file structure of your external storage de...

Page 80: ...ll list the files that were transferred Allow the operation to finish before continuing The Player utility player exe is exported during video file export 9 Verify that the file you exported can be pl...

Page 81: ...73 ALI DVR3000H Series 960H DVR User Manual Exported file SECTION 5 RECORD PLAYBACK AND VIDEO BACKUP...

Page 82: ...vided The admin user is granted all permissions with the system and can create modify and delete other users User Name admin is assigned the default password 1111 To improve system security it is stro...

Page 83: ...Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configuration by default User s MAC Address The MAC address of the remote PC which logs onto the DVR If this...

Page 84: ...saved on the DVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration files Remote Serial Port Control Reserved for fu...

Page 85: ...ontrol Remotely controlling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of the selected camera s 7 Click OK to save your settings and exit the User menus...

Page 86: ...eck the Change Password box then enter the new password in the Password and Confirm fields Record your new password and save it in a secure location Admin In the Edit User menu for the admin user you...

Page 87: ...nd DNS Server If the DHCP server is available you can check the Enable DHCP box to automatically obtain an IP address and other network settings from the network DNS server NOTE The valid MTU range is...

Page 88: ...one of five options IPServer DynDNS PeanutHull NO IP hkDDNS IPServer Enter Server Address for IPServer DynDNS i Enter Server Address for DynDNS i e members dyndns org ii In the DVR Domain Name text f...

Page 89: ...nu Configuration Network 2 Click the NTP tab to open the NTP settings menu 3 Check the Enable NTP box to enable this feature 4 Select the following NTP settings Interval Interval in minutes between th...

Page 90: ...range from 239 252 0 0 to 239 255 255 255 1 Enter the Network Settings interface Go to Menu Configuration Network 2 Click the More Settings tab to open the More Settings menu 3 Set the Multicast IP a...

Page 91: ...the RTSP port number The default RTSP port is 554 4 Click Apply to save your settings and close the menu 7 1 5 Configuring Server and HTTP Ports You can change the server and HTTP ports in the Networ...

Page 92: ...t is detected or the administrator password is changed Before configuring the Email settings the DVR must be connected to a local area network LAN that maintains an SMTP mail server The network must a...

Page 93: ...25 Enable SSL optional Click the checkbox to enable SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up t...

Page 94: ...function of the device you must enable the UPnP function of the router to which your device is connected When the network working mode of the device is set as multi address the Default Route of the de...

Page 95: ...s show the configuration settings for Cameras Recordings Network and HDD settings To view information about other parts of the system click the appropriate tab 8 2 Log Information System log informati...

Page 96: ...e In the example below the search criterion specified are Operation Major Type entries with All Minor Type 3 Click Search If the search didn t find a file matching your search criteria the message No...

Page 97: ...4 You can Export the result of the log search click Export choose a log entry with record file and click the playback button to play the file or click the icon in the Details column to see more infor...

Page 98: ...USB disk drive to the DVR USB port 2 Open the Log Information menu Go to Menu Maintenance Log Information 3 Click the Log Export tab to display the DVR storage devices 4 Check the select box for the s...

Page 99: ...then import the file later to restore the earlier configuration 1 Attach an USB storage device such as a USB flash drive or USB disk drive to the DVR USB port 2 Open the Import Export menu Go to Menu...

Page 100: ...nfiguration backup file a binary file with a timestamp in the format devCfg_ code _YYYYMMDDHHMMSS bin 6 Record the name of the exported file for future reference Import configuration file 1 On the Dev...

Page 101: ...he firmware through a local device or remote FTP server You should check the current Firmware version before upgrading your DVR firmware Firmware upgrade should only be performed when recommended by y...

Page 102: ...menu b Click the firmware file you want to load c Click the Upgrade button the follow the on screen instructions for completing the upgrade 5 Open the System Information screen and verify that the new...

Page 103: ...real time information of your DVR network traffic such as linking status MTU sending receiving rate etc The traffic data is refreshed every 1 second Open the Network Traffic menu Go to Menu Maintenanc...

Page 104: ...l open 8 6 3 Exporting Network Packet By connecting the DVR to network the captured network data packet can be exported to a USB device such as a flash drive HDD DVD R W and other local USB backup dev...

Page 105: ...if the format is incorrect 7 Click the Export button to start the export 8 When the export is complete click OK Up to 1 M data can be exported during one operation 8 6 4 Checking the network status Y...

Page 106: ...f the screen to report the status 4 If the message box shows shows an error click the Network button to open the Network parameters menu After changing parameters click Apply and then click OK to save...

Page 107: ...Traffic menu Go to Menu Maintenance Net Detect 2 Click the Network Stat tab to open the Network status report Use this display to check the bandwidth of the IP Camera bandwidth of Remote Live View ban...

Page 108: ...s access method When logging into the DVR from a remote computer for the first time you must install a plug in program named WebComponents The procedure for installing the program using Internet Explo...

Page 109: ...ogin to the DVR a message will appear in the middle of the Live View window requiring you to load a plug in Click on the message to continue b When the Opening WebComponents exe window opens close the...

Page 110: ...window click Next to install the plug in e The following window may appear If so close the application in this example Firefox then click Next f When the software setup is complete click Finish SECTI...

Page 111: ...ages shown You can Change the viewing screen layout by clicking the multi screen select button and selecting the icon for a 1 screen or a 2 x 2 layout View live video from a camera by clicking on a vi...

Page 112: ...ckly with the Live View toolbar The function of the toolbar icons are similar to those on the DVR channel viewing frame Start stop all camera recording Previous Next screens Start stop all camera live...

Page 113: ...from In the example above Camera02 was selected 3 In the right frame click the date when the video was recorded then click the Search button Note that in the example above December 18 2013 was selecte...

Page 114: ...start and end time of the report You can sort the log reports by the Search Log options shown in the right frame Log reports can be saved in either text or Excel formats by clicking the Save Log icon...

Page 115: ...nscreen Options in the configuration menu function identically as those in the embedded DVR Menu system For more information on how to use these options refer to the DVR Menu descriptions in previous...

Page 116: ...to the surface over time Dust can be removed from equipment by wiping it with a soft damp cloth To remove stains gently rub the surface with a soft cloth moistened with a mild detergent solution then...

Page 117: ...fps 960H 8 fps 4CIF 2CIF 10 fps CIF QCIF 30 fps Synchronous Playback 4 channels 8 channels 16 channels Video Bit Rate 32 kbps 3072 kbps or user defined max 3072 kbps Stream Type Video Video audio Aud...

Page 118: ...network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc...

Page 119: ...wer is not depleted d The remote has not been tampered with e There are no fluorescent lamps in use nearby Q Q Why does the PTZ seem unresponsive A A The RS 485 interface and PTZ controls are not supp...

Page 120: ...ress any button on the remote follow the procedure below to troubleshoot a Go to Menu Settings General More Settings menu using the mouse b Check and remember the device ID The default ID is 255 This...

Page 121: ...bles and screws needed to install the HDD are provided CAUTION Followrecommendedelectrostaticdischarge ESD guidelineswhileperformingthisprocedure InstalltheHDDinastatic free environment wearingacertif...

Page 122: ...DD for the mounting screws See the photos below Holes for HDD screws HDD mounting screw holes 5 Position the HDD as shown in the photo below aligning the chassis holes for the HDD screws with the HDD...

Page 123: ...ur HDD mounting screws provided to anchor the HDD to the chassis Tighten the screws until snug HDD mounting screws 8 Turn the chassis over top up Check the SATA data and power cable connectors at both...

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