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Service and Support
To Obtain Warranty Service:
You must ship your subsystem to the authorized dealer where your
subsystem was purchased within the one year warranty period and
no later than thirty days after discovery of claimed defect, whichever
occurs first. In either case, you must provide proof of original purchase
before any warranty service can be performed. Products and parts
provided as a result of warranty service may be other than new but
will be in good working order and become your property at the time of
exchange. At the same time, the exchanged products or parts become
the property of Aleratec, Inc.
When shipping the subsystem for service, you agree to insure the
Duplicator, to prepay shipping charges, and to use the original shipping
container or equivalent. Any service outside the scope of this limited
warranty shall be at Aleratec, Inc.’s or its Authorized Service Provider’s
rates and terms then in effect.
This warranty gives you specific legal rights; you may also have other
rights which vary from state to state.
