ALcom Colombo Combo Instruction Manual Download

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XVIII. Simple solutions

No dialling tone

. No power - check the connections. Reset the telephone base: unplug and

plug back in the mains power.

. Batteries are empty - charge the batteries for at least 24 hours. Replace

the rechargeable batteries.

. You are too far from the telephone base - move closer to the base.

. Wrong line cord - only use the telephone line cord provided.

. Micro filter (required if you have Broadband) is not connected inbetween

your telephone line cord and the telephone wall socket - connect the micro
filter to your telephone line cord.

Poor audio quality

. The telephone base is too close to electrical appliances, reinforced

concrete walls or metal door frames - move the base at least one metre
away from any electrical appliances.

. Micro filter (required if you have Broadband) is not connected inbetween

your telephone line cord and the telephone wall socket - connect the micro
filter to your telephone line cord.

The handset is not charging when the handset is placed on the charger base

. Poor charging contact, move the handset slightly on the base.

. Dirty contacts - Unplug from the mains power and clean the charging contacts

with a cloth (Do not get wet, do not immerse in water)

The signal icon

=6C9H:I&

%+$%.&(/(*

is blinking

. Handset is not registered to the base - register the handset to the base

. You are too far from the base - move closer to the base

. Check that the mains power is connected correctly.

. The batteries may be low, place the handset in the charger to recharge.

No ring tone

. The ring tone is switched off.

. Increase the ringer volume.

Summary of Contents for Colombo Combo

Page 1: ...Warning Charge the handset for 24 hours before use Digital cordless telephone plus corded base with answering machine Colombo Combo Instruction Manual ...

Page 2: ... Your telephone base 12 IV Your cordless handset 13 V Using the ALCOM Premium Colombo Combo 14 1 Moving up and down in the menu of the Telephone base and Cordless handset 14 2 Icons in the display 15 3 To make a call 15 4 To make a call by pre dialling 16 5 To make a quickdial call 16 6 Call from the phonebook 16 7 Call from the calls list 17 8 Answer a call 17 9 Handsfree 18 10 To adjust the volu...

Page 3: ...a mobile SIM card 23 10 Quickdial memories 23 11 To make a quickdial call 24 12 To Delete an entry 24 13 To Delete all entries 24 14 Memory status 24 15 Dialling codes 25 VII Calls lists telephone base 25 1 To view the calls list 26 2 To dial from the calls list 26 3 To save a number from the calls list to the phonebook 27 4 To Delete a calls list entry 27 5 To Delete the entire calls list 27 VIII...

Page 4: ...e 33 XI Phonebook cordless handset 33 1 To view and dial phonebook entries 33 2 To view an entry during a call 33 3 To add an entry 34 4 To edit an entry 34 5 To change a ringtone 35 6 To copy an entry to the telephone base 35 7 To copy an entry to a mobile SIM card 35 8 To copy all entries to the telephone base 36 9 To copy all entries to from a mobile SIM card 36 10 Quickdial memories 37 11 To m...

Page 5: ...ew event 40 2 Switch off agenda ring 41 3 Show agenda details 41 4 Edit agenda 41 5 Delete Agenda 42 6 Delete all Agendas 42 XIV Clock alarm cordless handset 42 1 Set the date and time manually 42 2 Set the alarm 43 3 Alarm on off 43 4 Time format 43 5 Switch off alarm ring 43 XV Settings cordless handset 43 1 Handset ringtone 43 2 Handset ringer volume 44 3 Receiver volume 44 4 Handset name 44 5 ...

Page 6: ...ference call 51 XVII Answering machine 51 1 To switch the answering machine on off 51 2 Answer Delay 52 3 Time saver 52 4 Switch message alert tone on off 52 5 On screen alert 53 6 Outgoing messages OGM 53 7 Record your own outgoing message 53 8 Check or delete your outgoing message 54 9 Select outgoing message mode 54 10 Record a memo 55 11 Call screening 55 12 Message playback 55 13 Cordless han...

Page 7: ...6 Change the remote access PIN 57 Switch your answering machine on remotely 57 Play messages remotely 58 16 Memory full 58 XIII Simple solutions 59 XIX General information 61 XX Technical information 63 ...

Page 8: ...rcuit boards Do not store in dusty or dirty areas Do not use harsh chemicals cleaning solvents or detergents to clean the product Wipe with a damp not wet soft cloth to clean Do not attempt to open the product Unauthorised handling of the device may damage it and will void your warranty Only use the telephone line cord and power supplies that came with the product Using an unauthorised power suppl...

Page 9: ...base Putting it as high as possible ensures the best signal 2 Cordless handset range The cordless handset has a range of 300 metres outdoors when there is a clear line of sight between the telephone base and the handset Any obstruction between the handset and the telephone base will reduce the range significantly With the telephone base indoors and the handset either indoors or outdoors the range ...

Page 10: ...charger the power adaptor for the charger has a small red plastic plug at one end and plug the other end into the mains power wall socket and switch on 2 Remove the battery cover from the back of the handset and insert the 2 x AAA rechargeable batteries supplied Please note the and markings inside the battery compartment and insert the batteries the correct way round Slide the battery compartment ...

Page 11: ...acity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced The batteries and cordless handset may become warm during charging This is normal Note All talk and standby times are approximate and depend on features selected and usage patterns 7 Date and time Providing you have subscribed to your network s C...

Page 12: ...for use 8 Mains power failure telephone base only If you have a mains power failure you can still use your telephone base corded handset to make and receive telephone calls The phone will ring when you receive an incoming call in power fail mode but the display will not light up and the caller s details will not be stored in the calls list You will not be able to use the other features and functio...

Page 13: ... to previous menu 3 Redial Pause long press Scroll Up Volume up 4 Message Play Pause 5 Memory 2 6 Intercom To make an internal call 7 Recall Use with switchboard PABX services and some network services When on and external call press to get a fresh dialling tone or to access call waiting when you hear the signal Press the key again to toggle between your two callers 8 Mobile SIM card slot in the s...

Page 14: ...ers editing 12 Microphone 13 Handsfree 14 Play outgoing message Skip backward 15 Memory 3 16 Memory 1 17 Incoming call light power connected new message light 18 Menu Select Secrecy Use to access and select the options in the menu Secrecy to mute the microphone during calls IV Your cordless handset 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 15: ...ress to get a fresh dialling tone or to access call waiting when you hear the signal Press the key again to toggle between your two callers 9 0 To enter a space 10 Phonebook Scroll Down Volume down 11 Talk Handsfree 12 Menu Select Secrecy Use to access and select the options in the menu Secrecy to mute the microphone during calls V Using the ALCOM Premium Colombo Combo 1 Moving up and down in the ...

Page 16: ...handset Missed Calls Displayed when you have missed calls and new number s in the Calls list Answering machine messages You have new answering machine messages Answering machine Displayed when the answering machine is on 6C9H I Handsfree Displayed when in handsfree mode Alarm An alarm has been set 3 To make a call Telephone base 1 Lift the handset and dial the number Cordless handset 1 Press 2 Dia...

Page 17: ...elephone will switch to Handsfree mode and will dial the number The name of the person you are calling will be displayed To continue the call via the handset just lift the handset 2 Replace the handset or press the button to end the call as appropriate Cordless handset 1 Press and hold the digit 1 2 or 3 on the handset keypad The number will be dialled and the name of the person you are calling wi...

Page 18: ...fication service to be able to see the caller s number in the calls list Telephone base 1 Press Menu scroll to Calls Lists and press Select 2 Press or to highlight Missed Received or Dialled calls Press Select 3 Scroll or to the entry you want 4 Press to dial the number To continue the call via the handset just lift the handset Cordless handset 1 Press Menu scroll to Calls Lists and press Select 2...

Page 19: ...less handset When the phone is ringing avoid holding the earpiece too close to your ear as it may damage your hearing Handsfree activation can suddenly increase the volume in the earpiece to a very high level Make sure the handset is not too close to your ear 10 To adjust the volume Telephone base and Cordless handset During a call press or to adjust the handset or loudspeaker volume The level is ...

Page 20: ...eypad Unlocked is displayed 14 To switch the cordless handset on off 1 Press and hold the End Call button to turn the handset off 2 Press and hold the End Call button again to switch the handset back on VI Phonebook telephone base You can store up to 250 entries in your ALCOM Premium Colombo Combo telephone base phonebook Each number can be up to 24 digits long and each name can be up to 12 charac...

Page 21: ...try 1 Press Names Scroll to highlight Add Entry 2 Press Select Enter Name is displayed 3 Enter a name using the keypad and press OK 4 Enter a number Press OK to save Press or to select a melody and press Select to confirm 5 Press Back to return to standby Enter a pause If your ALCOM Premium Colombo Combo is connected to a switchboard you may need to enter a pause in a stored number This gives the ...

Page 22: ...press Select to confirm 7 Press Back twice to return to standby 5 To change a ringtone You can change a ringtone assigned to a phonebook entry quickly and simply 1 Press 2 Scroll or to the entry with the ringtone you want to change and press Options Scroll to Ringtone and press Select 3 Press or to select a different melody and press Select to confirm 4 Press Back twice to return to standby 6 To c...

Page 23: ...e until it clicks into place Please make sure that you insert the SIM card with the cut corner edge first and with the contacts facing downwards 2 Press 3 Scroll or to the entry you want to copy and press Options Scroll to Copy Entry and press Select Scroll to To SIM and press Select 4 Please wait is displayed whilst the entry is copied Note If the SIM card is PIN protected you will need to put th...

Page 24: ...ing downwards Please see the illustration on page 22 2 Press Names 3 Scroll to Copy Phonebook and press Select Press or to scroll to From SIM or To SIM and press Select 4 Please wait is displayed whilst the entries are copied followed by confirmation of the number of entries that have been copied Note If the SIM card is PIN protected you will need to put the SIM back into your mobile and disable t...

Page 25: ...the name of the entry Press Yes to confirm or No to return to the options 5 Press Back to return to standby 13 To Delete all entries 1 Press Names 2 Scroll to Delete Phonebook and press Select 3 Delete All Entries is displayed Press Yes to confirm or No to return to the options 4 Press Back to return to standby 14 Memory status You can check how many phonebook entries you have saved on your teleph...

Page 26: ...ed from SIM which begins with will be prefixed with xxx and saved to the phone book For any Local phone number copied from SIM which begins with 65 will be saved to phone book without any prefix Note xxx should be the IDD dial out code number which you have earlier set as an International code You can change the dialling codes in your telephone base should you need to 1 Press Names 2 Scroll to Dia...

Page 27: ...ls that you haven t answered the display shows You have X New missed calls If you press Back the screen returns to standby and the missed call icon is displayed 1 To view the calls list 1 When you see You have X new missed calls displayed press View You can now scroll or through the Missed Calls list Alternatively if you pressed Back and the screen is at Standby Press Menu press or to scroll to Ca...

Page 28: ...s OK 5 Scroll or to the ringtone you want and press Select 6 Press Back four times to return to standby 4 To Delete a calls list entry 1 Press Menu scroll to Calls Lists and then press Select Missed Calls is highlighted If required scroll or to Received Calls or Dialled Calls then press Select 2 Scroll or to the entry you want and press Options 3 Scroll to Delete Call Press Select 4 Press Back thr...

Page 29: ...t 2 Using the keypad enter the date using the format DD MM YY e g 04 12 11 for 4th December 2011 3 Press Save and enter the time using the 24 hour format HH MM e g 14 45 for 2 45pm 4 Press Save to confirm Press Back twice to return to standby 2 Set the alarm 1 Press Menu and scroll to Clock Alarm and press Select 2 Scroll to Alarm and press Select 3 Press or to select On and press Select 4 Press o...

Page 30: ... 3 Press or to highlight External Call or Internal Calls Press Select to confirm 4 Scroll or to highlight the ringtone you want there are 20 to choose from Press Select to confirm 5 Press Back twice to return to standby 2 Ringer volume 1 Press Menu scroll to Settings and press Select 2 Scroll to Ringer Volume and press Select 3 Press or to highlight the volume level you want there are 5 to choose ...

Page 31: ... e g Handset 1 Press or to select the handset that you would like to ring first and press Select 4 Press or to highlight to 2 4 or 6 Rings and press Select 5 Press Back twice to return to standby Note To change back to the original setting of the telephone base and cordless handset ringing at the same time Select All Handsets at Step 3 5 Recall mode The default recall time is suitable for your cou...

Page 32: ...ringer volumes etc will be reset 1 Press Menu scroll to Settings and press Select 2 Scroll to Master Reset Press Select 3 Are you sure is displayed Select Yes to confirm or No to cancel 4 If you select Yes enter the system PIN original setting 0000 then press OK Please wait and then Reset Complete will be displayed The telephone base will then announce your answering machine outgoing message and t...

Page 33: ...ce to return to standby 2 Screensaver 1 Press Menu scroll to Options and press Select 2 Scroll to Screensaver and press Select 3 Press or to highlight Clock or Off and press Select 4 Press Back twice to return to standby 3 Light timeout 1 Press Menu scroll to Options and press Select 2 Scroll to Light Timeout and press Select 3 Press or to highlight 15 Seconds 30 Seconds or Off and press Select 4 ...

Page 34: ...ss handset phonebook can store up to 250 names and numbers Each number can be up to 24 digits long and each name can be up to 12 characters long including any dots or spaces Entries are stored in alphabetical order 1 To view and dial phonebook entries 1 Press Display shows the first entry 2 Scroll or to the entry you want Or to search alphabetically press then press the key with the first letter o...

Page 35: ...ause in a stored number This gives the switchboard time to find an outside line A Pause is normally stored after the switchboard access code e g 9 1 When storing a number press and hold until the display shows P You can then continue storing the phone number Note You can cancel storing an entry at any time during the process by pressing to return to standby Entering characters names Use the alphan...

Page 36: ... to copy and press Options Scroll to Copy Entry and press Select To HS or Base is highlighted Press Select 3 The other handsets registered to the base are displayed as well as the telephone base Press or to scroll to Base and press Select to confirm Please wait is displayed 4 On the telephone base Copy Phonebook is displayed Press Yes to accept or No to reject the phonebook entry 5 Press to return...

Page 37: ...ered to the base are displayed as well as the telephone base Press or to scroll to Base and press Select to confirm Please wait is displayed 4 On the telephone base Copy Phonebook is displayed Press Yes to accept or No to reject the phonebook entries 5 Press to return to standby 9 To copy all entries to from a mobile SIM card Note Most mobile SIM card formats are supported by your Colombo product ...

Page 38: ...uickdial locations 1 2 and 3 on the keypad 1 Press 2 Scroll or to the entry you want to copy and press Options Scroll to Quickdial and press Select 3 Scroll or to select Memory key 1 2 or 3 and press Select 4 Scroll or to select Assign or Clear Entry and press Select 5 Press to return to standby 11 To make a quickdial call 1 Press and hold the digit 1 2 or 3 on the handset keypad The number will b...

Page 39: ...ed the identity of the caller is not withheld the number of the caller will be displayed on your handset when you receive an incoming call Note If the caller s number is stored in your phonebook along with a name the name will be displayed If the telephone number is not available for incoming calls Unavailable will be displayed Information about incoming calls will vary by country and network oper...

Page 40: ...ll 4 Press to return to standby 2 To dial from the calls list 1 Press Menu scroll to Calls Lists and press Select Missed Calls is highlighted Scroll or to choose Missed Calls Received Calls or Dialled Calls 2 Press Select You can now scroll or through the list 3 Press Options Show Details is highlighted Press Select to see the Caller s details 4 Press Dial to call the number 5 Press to end the cal...

Page 41: ...s Select 3 Display shows Delete All Calls Press Yes to confirm or No to cancel 4 Press to return to standby XIII Agenda cordless handset You can use your cordless handset to remind you of details of up to five events such as birthdays anniversaries or appointments Each entry can be up to 24 characters long 1 Add a new event 1 Press Menu scroll to Agenda and press Select 2 If no previous event is s...

Page 42: ...larm and see the details of the event Or press Back to stop the alarm and return to the standby screen If no button is pressed the alarm stops after one minute 3 Show agenda details 1 Press Menu scroll to Agenda and press Select 2 Stored events are displayed If required scroll to the event you want and press Options 3 Scroll to Show Details and press Select The description date and time of the rem...

Page 43: ... displayed Press Options 3 Scroll to Delete All Events and press Select 4 Press Yes to confirm or No to cancel 5 Press to return to standby XIV Clock alarm cordless handset If you subscribe to your network s Caller Identification service the time on your handset is set automatically each time you receive a call depending on your network provider You can also set or adjust the time using the Clock ...

Page 44: ... Press to return to standby 3 Alarm on off 1 Press Menu and scroll to Clock Alarm and press Select 2 Scroll to Alarm and press Select 3 Press or to highlight On or Off and press Select 4 Press to return to standby 4 Time format Set the time format to 12 or 24 hour setting 1 Press Menu and scroll to Clock Alarm and press Select 2 Scroll to Time Format and press Select 3 Press or to highlight 12 Hou...

Page 45: ...ceiver volume 1 Press Menu scroll to Settings and press Select 2 Set Handset is highlighted Press Select 3 Scroll to Receiver Volume and press Select 4 Press or to display the volume level you want Press Save to confirm 5 Press to return to standby 4 Handset name Personalize your handset with a name or location for example Peter or Bedroom Maximum 10 characters 1 Press Menu scroll to Settings and ...

Page 46: ... Select 5 Press to return to standby 7 Light timeout 1 Press Menu scroll to Settings and press Select 2 Set Handset is highlighted Press Select 3 Scroll to Light Timeout and press Select 4 Press or to highlight 15 30 or 45 Seconds and press Select 5 Press to return to standby 8 Auto talk With Auto talk switched on you can answer a call just by lifting the handset off of the base 1 Press Menu scrol...

Page 47: ... select Set code enter the switchboard access code e g 9 then press Save 5 Press to return to standby You can change some of the settings on the telephone base from the cordless handset 11 Dialling mode Your ALCOM Premium Colombo Combo product is set to Tone dialling You should not normally need to change this setting The dial mode options are Tone or Pulse 1 Press Menu scroll to Settings and pres...

Page 48: ... mode The default recall time is suitable for your country and network operator and is set at 600 ms Recall 2 1 Press Menu scroll to Settings and press Select 2 Scroll to Set Base Press Select 3 Scroll to Recall Mode Press Select 4 Press or to highlight Recall 1 100ms or Recall 2 600ms Press Select to confirm 5 Press to return to standby 14 System PIN The System PIN is used when changing certain s...

Page 49: ... The handset will return to standby 16 ECO Mode To reduce the level of power emissions you can select ECO Mode When the ECO mode is set to On the base transmission power will be reduced 1 Press Menu scroll to Settings and press Select 2 Scroll to Set Base Press Select 3 Scroll to ECO Mode Press Select 4 Press or to highlight Off or ECO Mode Press Select to confirm 5 Press to return to standby XVI ...

Page 50: ...r your handset to and press Select 5 Enter the System PIN original PIN is 0000 and press OK 6 Searching Base X where X is the chosen base number then Handset Registered is displayed The handset is automatically assigned the next available handset number e g 2 2 To select a base You can register your handset with up to 4 bases Once registered you can switch between bases for example bases at home a...

Page 51: ... bottom right of the keypad followed by the number of the telephone base 0 2 Press OK to dial Note When an internal call is received the display shows Internal Call Handset 1 or Base as appropriate 5 Transfer a call You can transfer an external call from the telephone base to the handset or from the handset to the telephone base During your call 1 Press int on the cordless handset or intercom on t...

Page 52: ... call XVII Answering machine Your ALCOM Premium Colombo Combo answering machine records unanswered calls when it is activated It can store up to 59 messages within the maximum recording time of 12 minutes Each message can be up to 3 minutes long Your personal outgoing messages can be up to 3 minutes long On the telephone base you can quickly access the main answering machine functions via the cent...

Page 53: ...hted Press Select 2 Scroll to Answer Settings and press Select 3 Scroll to Answer Delay and press Select 4 Scroll or to highlight the delay you want Press Select to confirm 5 Press Back three times or press to return to standby 3 Time saver When you ring in to access your messages remotely if your answering machine Answer Delay is set to time saver and you have new messages it will answer after 2 ...

Page 54: ...d your own up to 3 minutes long Answer Record The caller can leave a message The pre recorded message is Hello your call cannot be taken at this moment so please leave your message after the ton Answer Only The caller can listen to your announcement but cannot leave a message The pre recorded message is Hello your call cannot be taken at this moment and you cannot leave a message so please call la...

Page 55: ...and press Select 4 Scroll or to Answer Record or Answer Only and press Select 5 Scroll to Personal OGM and press Select 6 The message is played Press OK to stop playback or press Delete to delete a personal OGM 7 Press Back four five times or press to return to standby 9 Select outgoing message mode Telephone base and Cordless handset 1 Press Menu Answer Machine is highlighted Press Select 2 Scrol...

Page 56: ... use the loudspeaker to listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person Telephone base Just pick up the handset to speak to the caller Cordless handset 1 When your product rings wait for the answering machine to take the call When the caller begins leaving a message the handset will display Recording Press Screen to hear the cal...

Page 57: ...Options then scroll or to Pause Repeat Message Skip Forward Skip Backward Delete 4 Press Select to choose the highlighted option 5 Press to return to standby 13 Cordless handset button shortcuts During playback 1 Pause 2 Resume 3 Repeat message 4 Play previous message 5 Delete current message 6 Play next message 14 Delete all old messages Telephone base and Cordless handset 1 Press Menu Answer Mac...

Page 58: ...note of your new PIN and keep it somewhere safe Telephone base and Cordless handset 1 Press Menu Answer Machine is highlighted Press Select 2 Scroll to Answer Settings and press Select 3 Scroll or to Remote Access and press Select 4 Scroll or to highlight Set Remote PIN and press Select 5 Enter the old 4 digit PIN and press Save original PIN is 0000 6 Enter the new 4 digit PIN and press Save Enter...

Page 59: ...sages 4 Skip back during messages 5 Delete during messages 6 Skip forward during messages 7 Set to answer only or answer record depending upon the Answer Mode status of the product at the time 8 Record a new outgoing message 9 To set to answer off 0 To set to answer on 16 Memory full The memory is full if there is less than 10 seconds of recording time left or if the maximum total of 59 messages h...

Page 60: ...s move the base at least one metre away from any electrical appliances Micro filter required if you have Broadband is not connected inbetween your telephone line cord and the telephone wall socket connect the micro filter to your telephone line cord The handset is not charging when the handset is placed on the charger base Poor charging contact move the handset slightly on the base Dirty contacts ...

Page 61: ...ove it as far away as possible You hear busy tone when you press when you try to make a call Another handset registered to the same base may be on a call Make sure that your cordless handset is within range of the base Answering machine does not record messages Switch the answering machine on The memory may be full If so you will need to delete some messages Answer mode may be set to Answer Only C...

Page 62: ...the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in...

Page 63: ...REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 R TTE This product is intended for use within Singapore and Malaysia for connection to the public telephone network and compatible switchboards This equipment complies with the essent...

Page 64: ...e connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information XX Technical information Technical Specification Standard Digital Enhanced Cordless Telecommunications DECT Operating Frequency 1880 1900 MHz Range 300 m outdoors and 50 metres indoors in ideal conditions Operating duration 150 hours standby time 10 hours of talk time Operating temperature 0o...

Page 65: ...64 ALCOM Premium Colombo Combo User Guide 18 08 2011 Version 3 ...

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